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Comfort Inn New River

2.5 star property

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Photo gallery for Comfort Inn New River

Premium bedding, desk, iron/ironing board, cribs/infant beds
Lobby
Meeting facility
Fitness facility
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
$141
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
801 Mall Road, Fayetteville, WV, 25901
  • New River Gorge Bridge
    ‪7 min drive‬
  • Kaymoor Miners Trail
    ‪7 min drive‬
  • Ace Adventure Resort
    ‪11 min drive‬
  • Beckley, WV (BKW-Raleigh County Memorial)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(67 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(30 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, cribs/infant beds

Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, iron/ironing board, cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn New River

Fayetteville hotel with free breakfast
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Comfort Inn New River offers 67 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite self parking is complimentary.

Comfort Inn New River is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per night
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

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Comfort Inn New River Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 439 out of 1002 reviews
Rating 8 - Good. 348 out of 1002 reviews
Rating 6 - Okay. 127 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Terry, Irvine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean staff is very friendly and helpful
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Stayed 1 night in May 2025

8/10 Good

tasha

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Overall the room was nice and outdated. The bed was comfortable, and being was clean and the showers were hot. The room could use a deep cleaning, the vent was covered in dust and you could see dirt build up in the corners of the bathroom flooring. The staff were very kind and the breakfast was decent. We were on the 1st floor and the creaking floors above were obnoxious when trying to fall asleep and stay asleep it is very loud sounding.
Stayed 1 night in May 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Place was very clean, comfortable and quiet. Also close to major highway. Friendly staff and breakfast was great.
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay here. It was very clean. Breakfast was a plus. We would stay here again..
Stayed 1 night in May 2025

10/10 Excellent

Qinyan

Stayed 2 nights in Apr 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Amenities, property conditions & facilities
Loved the staff at the front desk.
Stayed 8 nights in May 2025

6/10 Okay

Michael, Canton

Liked: Cleanliness
Disliked: Property conditions & facilities
We were near the end of the hall, near an exit door. This door did not lock. Pointed it out to the desk. They were aware, but wait only one guy could fix it .... They could have fixed it, plus it had been broken for a while . On the plus side, breakfast was very good. Staff was friendly, and room was clean
Stayed 2 nights in May 2025

10/10 Excellent

jason

it was nice
Stayed 1 night in May 2025

8/10 Good

Lena

Stayed 1 night in May 2025

6/10 Okay

Christine

Traveled with family
Disliked: Cleanliness
Did not change sheets in the room after 3 night stay, even when we asked for the room to be cleaned.
Stayed 4 nights in May 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Sierra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival everything was great, check in was easy but WAY overpriced. I arrived to my room to crumbs on the bed as if it had never been cleaned, food particles on the floor. The bathroom was pretty clean. I was on the second floor and at bed time was kept up by a loud continuous thump in the room above us. I could only imagine someone letting their kid jump off the bed to the floor over and over, thats what it sounded like. Went and complained...they refused to move us and said all they can do is tell them to keep it down. It stopped for a few minutes the started back as soon as I was falling asleep. I recommend if your a early bird to request a room on the third floor. Breakfast was edible but not good and the dining room was extremely small. I guess this was the only option considering the other options had worse reviews. Just know if you HAVE to stay here be prepared to feel like youve just wasted $190
Stayed 1 night in May 2025

4/10 Poor

Stephanie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Staff was fairly friendly. Building was dirty- hallways, lobby. Air conditioning not working well in room.
Stayed 1 night in May 2025

8/10 Good

Daniel K

Liked: Staff & service
Stayed 3 nights in May 2025

8/10 Good

Carol

Stayed 2 nights in May 2025

10/10 Excellent

Scott

Stayed 1 night in Apr 2025

10/10 Excellent

Zoltan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in May 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff was very friendly and helpful. They were eager to help when I had questions about shops in the area. The breakfast choices were very good. My room was clean and comfortable and the cable TV worked well.
Stayed 2 nights in Apr 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

MarDee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Terri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. Light in bathroom was missing a bulb but otherwise clean. Just spent the night. Convenient for eating and the National Park.
Stayed 1 night in Apr 2025

4/10 Poor

Emma

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Near National park

Hotel needs a refresh. They have air fresheners in hallway and in room which is unusual. Pool is not open. Gym is dark and old. Needs new equipment. Breakfast is the usual buffet. Everyone who we spoke to was very nice and helpful. This would not of been my first pick for hotels but options are very limited in the area.
Stayed 1 night in Apr 2025