2/10 Terrible
Lawrence
Traveled with family
May 31, 2025
Someone tried to enter our room after all the service workers were gone. We blockaded the door with furniture in the room because it was late at night and we were afraid to come out of the room until the service workers arrived early in the morning. We didn’t not sleep that night out of fear. We brought it to management attention. There was no retribution for how unpleasant and unsafe we felt. It was a wasted night with no refund. Management did apologize while we explained everything over breakfast. It was totally a waste of money and worst than that it was a terrifying experience with no reimbursement for the agony.
Lawrence
Stayed 2 nights in Oct 2024