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Mercure Bayonne Centre Le Grand Hotel

4.0 star property

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Photo gallery for Mercure Bayonne Centre Le Grand Hotel

View from property
Bar (on property)
Point of interest
Exterior
Superior Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Breakfast available

Explore the area

Map
21 Rue Thiers, Bayonne, Aquitaine, 64100
  • Cathedral of Saint Mary of Bayonne
    ‪3 min walk‬
  • Château Vieux
    ‪3 min walk‬
  • Bayonne City Hall
    ‪4 min walk‬
  • Biarritz (BIQ-Pays Basque)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Bayonne Centre Le Grand Hotel

4-star Bayonne hotel steps from Cazenave Chocolatier
A bar/lounge, self parking, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Mercure Bayonne Centre Le Grand Hotel offers 54 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Bayonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Mercure Bayonne Centre Le Grand Hotel features a library, multilingual staff, and tour/ticket assistance. Event facilities measuring 237 square feet (22 square meters) include conference space. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers a garden, complimentary newspapers in the lobby, and laundry facilities. Parking is available onsite for a surcharge.

Mercure Bayonne Centre Le Grand Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 21.50 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 19 per person
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 237 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1835
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 21.50 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Bayonne Centre Le
Mercure Bayonne Centre Le Grand Hotel Hotel
Mercure Bayonne Centre Le Grand Hotel Bayonne
Mercure Bayonne Centre Grand Hotel Open January 2017
Mercure Grand Hotel Open January 2017
Mercure Bayonne Centre Grand Open January 2017
Mercure Grand Open January 2017
Mercure Bayonne Centre Grand Hotel
Mercure Bayonne Centre Grand
Mercure Bayonne Centre Le Grand Hotel Hotel Bayonne

Mercure Bayonne Centre Le Grand Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 102 out of 229 reviews
Rating 8 - Good. 80 out of 229 reviews
Rating 6 - Okay. 32 out of 229 reviews
Rating 4 - Poor. 11 out of 229 reviews
Rating 2 - Terrible. 4 out of 229 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptionally helpful and friendly . This is a great location for walking around the town , shopping , it is close to the cathedral , there is parking a short distance at the end of the street . Public buses are frequent from Biarritz airport and terminate a few hundred metres from the hotel . Lots of restaurants . Really good visit .
Stayed 4 nights in Oct 2024

10/10 Excellent

Doris

Stayed 1 night in Aug 2024

10/10 Excellent

Gianpaolo

Stayed 1 night in Jun 2024

8/10 Good

Weidong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Beautiful property! Helpful staff!
Stayed 1 night in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well-located, comfortable
The hotel is very well-located and my room had a fabulous view of the cathedral. There are restaurants nearby and the front desk was able to help with reservations.
Stayed 6 nights in Sep 2023

10/10 Excellent

Gigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Kimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right in the old town
Wonderful stay, very handy to the old town area and approx 15 mins walk from the train station. Staff were very friendly at check in very helpful with any directions we needed. Gorgeous vintage lift to help take the baggage up. Many places to eat nearby
Stayed 1 night in Aug 2023

10/10 Excellent

Dianne

Stayed 1 night in Jul 2023

10/10 Excellent

Joshy

Liked: Cleanliness, staff & service, property conditions & facilities
Wondeful hotel, great location and wonderful staff- thank you for a great stay
Stayed 1 night in Jul 2023

10/10 Excellent

Kathryn

Stayed 1 night in Apr 2023

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beat location for hyper-centreville. Rooms were nice. Housekeeping could’ve been a little more attentive. Nice, large bathrooms.
Stayed 4 nights in Apr 2023

8/10 Good

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptionally helpful. The breakfast was good, and the location was great. Figuring out how to use the shower was a challenge, however! A laundry was close by, although laundry services are available at the hotel.
Stayed 1 night in Sep 2022

8/10 Good

Todd

Stayed 4 nights in Sep 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Michael, English man living in SW France
The receptionists were both fantastic, especially Marie who checked me in, she left nothing to chance and her English is superb, saving me embarrassment with my limited French, thank-you.
Stayed 1 night in Aug 2022

10/10 Excellent

Cindi

Stayed 1 night in Jul 2022

10/10 Excellent

C J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bayonne a must stay hotel
Fabulous location friendly front desk staff
Stayed 1 night in Apr 2022

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
well placed
Well placed in the old town Hotel well maitained but very noisy - toilets and showers heard above and next door
Stayed 2 nights in Jan 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Bayonne
Really lovely hotel, staff courteous and helpful. Room very comfortable. Would definitely recommend.
Stayed 3 nights in Sep 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The parking is expensive and not where you would expect, it’s 3 blocks away. The room was very small and the bathroom door gives you no privacy. It was very expensive for what we got.
Stayed 1 night in Oct 2020

10/10 Excellent

Vlora

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and pleasant stay
Central location, welcoming staff, comfortable bed, good size rooms, near by car park within a minute walk. We were staying at the hotel for a couple of days and really enjoyed our stay. We would happily recommend.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Anne Sophie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020