2/10 Terrible
Jasmine
Traveled with family
May 4, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could submit pictures. These facility is filthy. Immediately walking into the room, you can smell mold. When looking around, you looked on top of the ceiling and there was mole from one end of the ceiling to the other. The curtains were dirty and the curtains also has spiderwebs near them and the AC unit. Both beds were dirty when you pulled back the sheets they had hairpieces all over them and stains. It was like somebody actually slept in the bed and the housekeeping just pulled up the covers. One bed had a pillow with fresh blood on it because it was bright red if the blood was old. It would’ve been dark. They also gave us towels which was minimum and they had stays on them and then I asked for more towels, and they only gave us two more for a family of five. I asked for more sheets as well, and she only gave me one thing of sheets, but then I went back down to get more sheets, and when I made the bed, both of those sheets had hair on them too, so we just dusted them off and got more covers to last us for the night. The AC unit only goes to 68 and it repeatedly cut off during the night so it makes it hot. And the shower does not dry nor does it work without leaving the water running in the sink. I told like five other guests that when I heard them complaining of the water pressure that is nonexistent unless you turn the sink on and let the sink run at the same time.The lady that worked last night May 4 did not care at all. She was not trying to get us another room
Jasmine
Stayed 1 night in May 2025
