4/10 Poor
Geoffrey
Jun 23, 2025
Disliked: Staff & service, property conditions & facilities, room comfort
After a 6 hour drive we arrived at 13:50 we are way too early, took a seat outside the pub and realised it was a 2 O’clock check in. Very frosty reception when we went back in and pointed this out.
Given room 1 it was disgusting. Toilet not working not wardrobe/ draws. Cupboard in the wall for hanging a few items but was being used for storage. We refused this room and was told they didn’t have another. They clearly didn’t know how to handle this situation. We then went outside and started to look for another hotel when they miraculously aproched saying they have another room. It wasn’t much better but at least the toilet worked. We decided to put up with it.
The carpets up to the rooms were filthy. Definitely more of a workman’s stop over.
The car park was constantly full and we found out later that it was used by the locals. Never got to park in it once.
The extractor fan from the kitchen was filthy and blowing out onto the car park, dripping fat and oil onto the floor !!!.
The garden area was quite nice although the scaffolding was a little off putting. I think green king need to visit this place as it is not as nice as the pictures suggest.
Geoffrey
Stayed 2 nights in Jun 2025