Great location, but not ideal for families
Pros:
The location is excellent—just a 5-minute walk to the Roman Baths, Jane Austen Centre, and Parade Gardens, with plenty of restaurants and shops nearby. The staff were friendly and helpful throughout our stay.
Cons:
We’re a family of four (with two teenage boys), and the largest room available was surprisingly small, with no windows and very limited lighting. It felt more like sleeping in a cave, which really threw off our circadian rhythms over our 3-night stay. The room was also missing basic amenities like a tissue box and hair conditioner.
Housekeeping is only provided after the second night, which isn’t ideal for longer stays. There’s no gym on-site, and the “happy hour” was just a single glass of wine—underwhelming for the hype.
Overall, this might work for solo travelers or couples who don’t mind a very dark, minimal space—but not a great fit for families or those looking for comfort and natural light.