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Holiday Inn Express Hotel & Suites Batavia - Darien Lake, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Hotel & Suites Batavia - Darien Lake, an IHG Hotel

Exterior
Front of property - evening/night
Exterior
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
4356 Commerce Dr, Batavia, NY, 14020
  • Palm Island Indoor Waterpark
    ‪19 min walk‬
  • Batavia Downs Casino
    ‪3 min drive‬
  • Holland Land Office Museum
    ‪4 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible (Communications)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Accessible Tub)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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Parking included
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The price is $84
per night
$93 total
includes taxes & fees
Jan 26 - Jan 27
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About this property

Holiday Inn Express Hotel & Suites Batavia - Darien Lake, an IHG Hotel

Batavia hotel close to Batavia Downs Casino
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Batavia - Darien Lake, an IHG Hotel offers 72 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels.

This Batavia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Hotel & Suites Batavia - Darien Lake, an IHG Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 1625 square feet (151 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Batavia - Darien Lake, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,625 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Darien
Holiday Inn Express Batavia Darien Lake
Holiday Inn Express Hotel Batavia Darien Lake
Holiday Inn Hotel Darien
Holiday Inn Express Hotel Darien Lake
Holiday Inn Express Darien Lake
Holiday Inn Express Hotel Suites Batavia Darien Lake
Holiday Inn Express Darien
Holiday Inn Express Hotel Suites Batavia Darien Lake

Holiday Inn Express Hotel & Suites Batavia - Darien Lake, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 238 out of 579 reviews" "
Rating 8 - Good. 168 out of 579 reviews" "
Rating 6 - Okay. 74 out of 579 reviews" "
Rating 4 - Poor. 50 out of 579 reviews" "
Rating 2 - Terrible. 49 out of 579 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Traveled with family
Liked: Property conditions & facilities
Conveniently located and clean
Room was clean and very large. Three was some traffic noise every now and then, but not much. There was free breakfast, but we didn’t use it.
Stayed 1 night in Oct 2024

8/10 Good

CAMILO

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well kept and very quiet,staff is very friendly.
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
Our room was dirty and uncomfortable. There were flies all over the room that I had to keep killing. When we first got to our room there was no toilet paper, towels, or coffee so I had to go to the front desk and get these basics. The staff is/was fine but the room was not prepared properly and was very dirty and uncomfortable. This was a $300 room at the Holiday Inn Express!
Stayed 1 night in Sep 2024

10/10 Excellent

Patty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most comfortable bed ive had at a hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Vincent, Canastota

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fit our purpose to a tee!
Stayed 1 night in Sep 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

April

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. Not busy it seemed. Located close to the town to get food when needed. Staff was friendly and very nice to us.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located right off the the NYS thruway. There are plenty of restaurants not far, as well as some shops to pick up any necessities. The room looked as though it was recently remodeled and the lobby was well lit and large. The hallways were also well lit making me feel safe. The king size bed was clean and comfortable. The bathroom was very clean and had large bottles of soap, shampoo, conditioner, and lotion. There was plenty of coffee and tea in the room to make if wanted and also coffee and tea hot in the lobby. The room also included a small refrigerator and microwave. I would definitely book there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
We really liked being across from the lake.
Stayed 1 night in Aug 2024

8/10 Good

Larissa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Lisa

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff issues. If the hotel had staff who had any customer service experience the hotel would be fine. The people in line in-front of us had a reservations for 5 guests: 2 queen and a pull out sofa, got there and that room did not exist and no cots. No offer for a second room. No compensation. They were told to find another hotel and the website made a mistake with the room description. We got into our room and none of the beds were made. We had to ask for another room. We were grateful they did not ask us to go to another hotel. Breakfast the food was not replenished so not much left at 7:30am when we went for breakfast. Key did not work for gym and pool and we were just told they would look into it - no follow up and did not work our entire stay. Poor staff = poor stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Naomi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and maintained, comfortable beds and environment. We would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Genre

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful. I got a room with 2 queen beds and the room was huge. Very clean. Staff was very accommodating to our needs. The only complaint I have is there was only 1 "curtain" and it was extremely thin. We could see the sign from the hotel across the street and all the parking lot lights through the curtain all night plus when the sun came up at 6am the light was way too bright and prevented sleep. Other than that it was a wonderful stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Rooms were clean and the staff were very friendly and professional.
Stayed 1 night in Aug 2024

10/10 Excellent

SUSANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay very much. Room was comfortable and clean. Included breakfast was better than standard continental breakfast--included hot items like eggs and biscuits with gravy as well as variety of cold items such as cereals, toast, bagels, muffins, fruit, etc. Enjoyed the pool which was open until 10pm as well as the gym which was well equipped. Liked that the room was wired for multiple devices and didn't have any issues with recharging 4 devices at once. Will certainly stay again.
Stayed 1 night in Aug 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff - thx for your work!
Stayed 1 night in Aug 2024

4/10 Poor

chad

Stayed 1 night in Aug 2024

6/10 Okay

Tina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024