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Best Western Crown Inn & Suites

2.5 star property

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Photo gallery for Best Western Crown Inn & Suites

Lobby
Business center
1 bedroom, pillowtop beds, desk, iron/ironing board
Exterior
Free daily full breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Housekeeping
  • Parking included
$106
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
8210 Park Rd, Batavia, NY, 14020
  • Palm Island Indoor Waterpark
    ‪3 min walk‬
  • Batavia Downs Casino
    ‪16 min walk‬
  • United Memorial Medical Center
    ‪4 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

1 bedroom, pillowtop beds, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

1 bedroom, pillowtop beds, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

8.0 out of 10
Very good
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

1 bedroom, pillowtop beds, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, pillowtop beds, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Crown Inn & Suites

Batavia hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
Best Western Crown Inn & Suites offers 71 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. 43-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Crown Inn & Suites features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and express check-out. Onsite self parking is complimentary.

Best Western Crown Inn & Suites is a smoke-free property.

A complimentary full breakfast is served each morning between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Crown Batavia
Best Western Crown Inn
Best Western Crown Inn Batavia
Batavia Best Western
Best Western Batavia
Best Western Crown Hotel Batavia
Best Western Crown Inn And Suites
Best Crown & Suites Batavia
Best Western Crown Inn & Suites Hotel
Best Western Crown Inn & Suites Batavia
Best Western Crown Inn & Suites Hotel Batavia

Best Western Crown Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 377 out of 1004 reviews
Rating 8 - Good. 324 out of 1004 reviews
Rating 6 - Okay. 154 out of 1004 reviews
Rating 4 - Poor. 100 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Bill

Stayed 4 nights in May 2025

8/10 Good

polly

Traveled with family
Liked: Cleanliness, amenities
This was as always good for the price, room only had two towels but slept 4. Freezer was leaking into fridge. Kitchen area had good food but no one to clean up the disaster that some lady and her two kids made all over the food area!
Stayed 3 nights in May 2025

10/10 Excellent

Laura

Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Stayed 4 nights in May 2025

6/10 Okay

ALLEN

Stayed 1 night in May 2025

10/10 Excellent

billie, Millerton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ended up staying here after the first hotel i was supposed to stay at was disgusting
Stayed 1 night in May 2025

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A++

The room was great and the breakfast in morning was great
Stayed 1 night in May 2025

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was what should be expected.
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Stayed 1 night in May 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Sung

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally unknown area, however everything is proximity. My guess worked.
Stayed 1 night in Apr 2025

8/10 Good

Dominick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stop on way to vacation

It was great place was nice only down fall was pool was out of service for being painted which wasn’t said when I booked it so my kids were disappointed but all and all place was great
Stayed 2 nights in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
There wasn't much control over the heat/ventalation. The curtains captured much of the heat as there no way to hold them away from vent (I ended up putting the empty ice cube box next to itto push the curtain against window).
Stayed 1 night in Mar 2025

8/10 Good

James

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
the front desk staff were very helpful. breakfast was very good. The room was clean and tidy. It was. very nice stay .
Stayed 1 night in Apr 2025

8/10 Good

VINCENT, CLIFTON HEIGHTS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Kristy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ralph

Stayed 1 night in Mar 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic hotel

The pool and spa were down and wad unfortunate because that was a selling point for my kiddo on our long car drive. The hotel was clean and quiet. No other complaints
Stayed 1 night in Feb 2025

6/10 Okay

Jeanine

ok
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Traveled with group
Liked: Property conditions & facilities

Brewfest

Front desk person was friendly, professional, and excellent. Breakfast (biscuits and gravy) was very good.
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Property conditions & facilities

Quick Get away

Stayed 1 night in Feb 2025

2/10 Terrible

Katie, Cortland

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Amber

Stayed 2 nights in Jan 2025

6/10 Okay

Stephanie, Burlington

Traveled with family
Liked: Cleanliness
Disliked: Amenities
There was no one at the front desk for our arrival. We waited 5-6 minutes until someone arrived on their phone. Room was clean and comfortable. Breakfast was not up to the reviews (egg & sausage patties were questionable). Morning staff at checkout was lovely, friendly & very personable.
Stayed 1 night in Jan 2025

6/10 Okay

Kristy

Stayed 1 night in Jan 2025