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Planet Holiday Hotel & Residence

4.0 star property

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Photo gallery for Planet Holiday Hotel & Residence

Lobby
Exterior
Lobby sitting area
Bar (on property)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
Jl. Raja Ali Haji, Sei Jodoh, Batam, 29432
  • Nagoya Hill Mall
    ‪12 min walk‬
  • Harbour Bay Ferry Terminal
    ‪20 min walk‬
  • Grand Batam Mall
    ‪4 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪20 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, desk, iron/ironing board

Executive Suite

  • 516 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Triple

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room Triple

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Premium bedding, in-room safe, desk, iron/ironing board

Premier Suite

  • 517 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Adjoining Deluxe Room

Premium bedding, in-room safe, desk, iron/ironing board

Adjoining Deluxe Room

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

  • 327 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

  • 323 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed OR 1 Double Bed

View all photos for Premier Suite

Bathroom | Deep soaking tub, free toiletries, towels

Premier Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite

Premium bedding, in-room safe, desk, iron/ironing board

Executive Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Planet Holiday Hotel & Residence

4-star Batam hotel close to Harbour Bay Ferry Terminal
4 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a nightclub, a fitness center, and a bar/lounge.
Planet Holiday Hotel & Residence offers 282 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. This Batam hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Natural. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
In addition to a full-service spa, Planet Holiday Hotel & Residence features an outdoor pool and a sauna. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center. This business-friendly hotel also offers a children's pool, a nightclub, and a fitness center. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Planet Holiday Hotel & Residence has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
KK Sky View - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar.
De Venus - This café specializes in international cuisine and serves breakfast, lunch, and dinner.
Shiang Palace - This restaurant specializes in Chinese cuisine and serves dinner only.
Arirang - This restaurant specializes in Korean cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 110,000 for adults and IDR 60,000 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Arirang
  • De Venus
  • KK Sky View
  • Shiang Palace

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • On the boardwalk/promenade

Full-service spa

  • Aromatherapy
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 110000 for adults and IDR 60000 for children
  • Airport shuttle fee: IDR 150000 per vehicle
  • Rollaway bed fee: IDR 350000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Planet Holiday Hotel Batam
Planet Holiday Hotel
Planet Holiday Batam
Planet Holiday
Planet Holiday & Batam
Planet Holiday Hotel & Residence Hotel
Planet Holiday Hotel & Residence Batam
Planet Holiday Hotel & Residence Hotel Batam

Planet Holiday Hotel & Residence Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 97 out of 272 reviews
Rating 8 - Good. 116 out of 272 reviews
Rating 6 - Okay. 36 out of 272 reviews
Rating 4 - Poor. 15 out of 272 reviews
Rating 2 - Terrible. 8 out of 272 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Didier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Mohamad Halim

Disliked: Property conditions & facilities
Old Hotel
Stayed 3 nights in Nov 2024

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities
Got no seats at ground floor during breakfast time. Limited car park space. Room service was very late. No towel after the room service. Must ask then got towels .
Stayed 2 nights in Nov 2024

8/10 Good

KOK WAH

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are spacious. The reception staff are very helpful. taxis are eaily available
Stayed 2 nights in Oct 2024

10/10 Excellent

KAH LOKE

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

KAH LOKE

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Didier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Bath in the room was a bonus
Big comfortable rooms. Goid location Very friendly staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the club was a bit loud. We were at level 12 but could still hear it.
Stayed 2 nights in Aug 2024

10/10 Excellent

wong

Stayed 1 night in Aug 2024

10/10 Excellent

Richie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy hotel
Limited parking space. Bfast got no seat. Room service was bad. Always no cleaning room when out and was informed the room service guys and front counter.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kim Chye

Stayed 2 nights in Jun 2024

6/10 Okay

Abdul Ghani

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

4/10 Poor

Seah

Disliked: Cleanliness, property conditions & facilities, room comfort
Parking alway full. For guest should be special for the free parking on site
Stayed 2 nights in May 2024

6/10 Okay

MD

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi was bad. Noisy room. Toilet was not clean and smell.
Stayed 2 nights in May 2024

8/10 Good

Didier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Ripon

Traveled with group
Liked: Staff & service, property conditions & facilities
Stay okay
Stayed 2 nights in Apr 2024

10/10 Excellent

Didier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Sriram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel breakfast was bad. Half boiled egg not properly done. Sink drainage water was slow . Room service was late
Stayed 2 nights in Apr 2024

10/10 Excellent

Sriram

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place with clean rooms and good facilities.
Stayed 1 night in Apr 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and enjoy
Stayed 8 nights in Mar 2024