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Oakwood Hotel & Apartments Grand Batam

4.5 star property

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Photo gallery for Oakwood Hotel & Apartments Grand Batam

Outdoor pool
Lobby sitting area
Dining
Premier Suite, 2 Bedrooms | 1 bedroom, premium bedding, desk, iron/ironing board
Executive Studio | 1 bedroom, premium bedding, desk, iron/ironing board

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • Room service
  • Gym
  • 24/7 front desk
$93
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
Jl. Pembangunan, Batu Selicin, Kec. Lubuk Baja, Batam, Kepulauan Riau, 29444
  • Grand Batam Mall
    ‪1 min walk‬
  • Nagoya Hill Mall
    ‪15 min walk‬
  • Harbour Bay Ferry Terminal
    ‪5 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | 1 bedroom, premium bedding, desk, iron/ironing board

Deluxe Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

1 bedroom, premium bedding, desk, iron/ironing board

Executive Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

1 bedroom, premium bedding, desk, iron/ironing board

Premier Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | 1 bedroom, premium bedding, desk, iron/ironing board

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Bedroom

1 bedroom, premium bedding, desk, iron/ironing board

Executive Room, 1 Bedroom

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

1 bedroom, premium bedding, desk, iron/ironing board

Premier Room, 1 Bedroom

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms | 1 bedroom, premium bedding, desk, iron/ironing board

Executive Room, 2 Bedrooms

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Studio

Premier Studio | 1 bedroom, premium bedding, desk, iron/ironing board

Premier Studio

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

Executive Studio | 1 bedroom, premium bedding, desk, iron/ironing board

Executive Studio

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms | 1 bedroom, premium bedding, desk, iron/ironing board

Premier Suite, 2 Bedrooms

  • 1055 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

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About this property

Oakwood Hotel & Apartments Grand Batam

4.5-star Batam aparthotel close to Nagoya Hill Mall
This smoke-free aparthotel features an outdoor pool, a fitness center, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance and a banquet hall. Each apartment provides a refrigerator and an electric kettle, plus free WiFi and a flat-screen TV with cable channels. Thoughtful touches include bathrobes and slippers, and also available are room service and premium bedding. Change of towels is available on request.
Oakwood Hotel & Apartments Grand Batam offers 207 air-conditioned accommodations with complimentary bottled water and bathrobes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include slippers, complimentary toiletries, and toothbrushes and toothpaste. This Batam aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Oakwood Hotel & Apartments Grand Batam features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This luxury aparthotel also offers multilingual staff, room service (during limited hours), and an elevator. Onsite self parking is complimentary.

Oakwood Hotel & Apartments Grand Batam is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Electric kettle
  • Paper towels
  • Refrigerator
  • Tea bags/instant coffee

Dining

  • Daily continental breakfast available 6:00 AM to 10:30 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children
  • Room service (limited hours)

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Multilingual staff

Location highlights

  • In a business district

Things to do

  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 207 units
  • Banquet hall
  • Bed sheets changed on request
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately IDR 250000 for adults and IDR 125000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Oakwood & Apartments Batam
Oakwood Hotel & Apartments Grand Batam Batam
Oakwood Hotel & Apartments Grand Batam Aparthotel
Oakwood Hotel & Apartments Grand Batam Aparthotel Batam

Oakwood Hotel & Apartments Grand Batam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 45 out of 58 reviews
Rating 8 - Good. 12 out of 58 reviews
Rating 6 - Okay. 1 out of 58 reviews
Rating 4 - Poor. 0 out of 58 reviews
Rating 2 - Terrible. 0 out of 58 reviews

9.8/10

Cleanliness

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eng Kok

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Pei De, Victor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is right across from the Grand Batam mall which is argulably the newest and best mall in Batam. There are multiple massage and spa establishments nearby, and it is about a 15 minute cab ride from the ferry terminal. Hotel is new and feels that way. Only gripe I had was that the aircon didn't seem to get cold enough, and there was a strange smell in the lobby.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
The check in was smooth and the property is well kept.
Stayed 2 nights in May 2025

10/10 Excellent

Saravanan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was an exceptional experience. I was checked in and checked out by Ms Nara, who was super friendly and helpful. I enjoyed talking with all their counter staff in fact. The room was very clean and spacious. The breakfast spread was good and tasty. The location of the hotel was really good. Grand Mall Batam is just next door and connected with the hotel. Nagoya Hill Shopping centre is just a 5 mins drive away. There are also 3 really good Spas located just beside the hotel. All in all, it was a wonderful stay in the hotel and i would definitely bring my family here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Soo Ching

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I remembered when I made my reservation, the price is inclusive of hotel breakfast, but the hotel service staff says it’s was not mentioned. Can I confirm this ?
Stayed 1 night in Apr 2025

10/10 Excellent

MD AZMI

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Wing

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The oakwood hotel is centrally located to shopping mall and shop jouses across the road. Plenty of options to dine and walk around. There are many massage spa around which provided clean & professional services. The ambience of the hotel is good too. Breakfast spread is decent. Staff are polite.
Stayed 2 nights in Apr 2025

10/10 Excellent

JAMES, FORT SASKATCHEWAN

Liked: Cleanliness, amenities, property conditions & facilities
Loved the property and loved the staff
Stayed 1 night in Apr 2025

8/10 Good

Tomomi

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Danny

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Zhuo Sheng

Liked: Cleanliness, amenities, property conditions & facilities
Very new Hotel. I booked the executive studio, so the room was big and plenty comfortable. It's connected to the Grand Batam mall just next door and I don't need to walk outside to access the mall, which is very convenient. The only bad thing was that noise isolation from outside is poor. I could hear car noises form the outside. And for some reason they are doing some kind of remodeling/construction either upstairs or downstairs on a Saturday. I could hear the electric saw noises and hammer banging sounds. I understand you need to do remodeling sometimes, but Saturdays are busy and mostly likely have a customer on other rooms. So, should pick a less busy day to do it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Genghis Khan Bin Setarhan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Linked to grand mall batam just walk through the link at a few levels notes in the lift
Stayed 3 nights in Mar 2025

6/10 Okay

Bernard, singapore

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is nice but relatively small.
Stayed 2 nights in Feb 2025

10/10 Excellent

NUR ZULAIKHA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Vernon

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Pek San Jacinth, Singapore

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a pleasant 2N stay at the hotel. The service from the front reception to bell boy is excellent. Was greeted by Mr Willy who is very friendly and patiently responded to my questions on my room request. Very pleased to note that my room was available before checkin time and my special request has been satisfied. I highly recommend this hotel for it's excellent service, great location and eco friendliness (no use of plastic and having recycling bins at all levels).
Stayed 2 nights in Jan 2025

10/10 Excellent

Marcus

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really good location, good pool and clean room. Would definitely stay again. Service provided by front lady Jihan was amazing!
Stayed 2 nights in Jan 2025

8/10 Good

Luis Antonio Salgado

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Buang Keng

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 1 night in Nov 2024

8/10 Good

Nur Mohammed

Liked: Cleanliness, room comfort

Batam City Hidden Gem?

Back again in this vibrant city of Batam. Well well well.. Another new spot with excellent location for shoppers. Located next to Batam Grand Mall. It is not visible from the main road though. Overall staff was great! Greated with smiles. From the security, receptionist and the rest of the staff. Speaks english very well. Im impressed. Good for international traveller. Pool area was nice and clean. The bistro/dining area were awesome with luxury vibes. Breakfast spread was good. There are room for improvement for the quality of food serve. Overall it was a good stay for me and wife. We will be back soon. Definitely. Keep it up and im sure it will be one of the gems in Batam.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Check-In time should be prompt not late, have waited one hour plus to check in and no extension of check- out hours has been extended to us… Hope this part could see improvement when we stay again. Other than that, the hotel is clean and spacious and very strategically near to Grand Batam Mall which is a huge plus point where food and shopping is within walk. Hotel staffs are friendly and polite. There is a Water dispenser at the end of hotel room corridor that provides drinking water which in my opinion, very thoughtful and convenient for everyone needs.
Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Great and friendly service. Very convenient location to great batam mall for food and shopping
Stayed 2 nights in Nov 2024