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HARRIS Hotel Batam Center - Batam

4.0 star property

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Photo gallery for HARRIS Hotel Batam Center - Batam

Exterior
Room (HARRIS) | City view
Minibar, in-room safe, desk, soundproofing
View from property
Bicycling

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pool
  • Breakfast available
  • Gym

Explore the area

Map
Jl. Engku Putri, Batam, Riau Islands, 29461
  • Batam Center Shopping Area
    ‪3 min walk‬
  • Batam Centre Ferry Terminal
    ‪3 min walk‬
  • Batam Centre
    ‪4 min walk‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪21 min drive‬

Room options

View all photos for Room, Sea View (HARRIS)

View from room

Room, Sea View (HARRIS)

9.2 out of 10
Wonderful
(9 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room (HARRIS)

Minibar, in-room safe, desk, soundproofing

Room (HARRIS)

8.6 out of 10
Excellent
(22 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Harris Room Sea View

Minibar, in-room safe, desk, soundproofing

Harris Room Sea View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Romantic Harris Room

Minibar, in-room safe, desk, soundproofing

Romantic Harris Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Harris Room

Minibar, in-room safe, desk, soundproofing

Harris Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

HARRIS Hotel Batam Center - Batam

4-star Batam hotel steps from Batam Centre Ferry Terminal
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a complimentary children's club are onsite.
HARRIS Hotel Batam Center - Batam offers 171 accommodations with minibars and safes. Accommodations are furnished with day beds and desks. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Batam hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. LCD televisions come with satellite channels. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, HARRIS Hotel Batam Center - Batam features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, 2 meeting rooms, and limo/town car service. Event facilities measuring 753 square feet (70 square meters) include conference space. This family-friendly hotel also offers a children's pool, spa services, and a terrace. For a surcharge, an airport shuttle (available on request) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

HARRIS Hotel Batam Center - Batam has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
HARRIS Cafe - Overlooking the ocean and pool, this café specializes in Asian cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 9:00 PM on request
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: IDR 130,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • HARRIS Cafe

Things to do

  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 753 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 375000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately IDR 130000 per person
  • Airport shuttle fee: IDR 150000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 375000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Batam Center Harris
Batam Center Harris Hotel
Batam Center Hotel
Harris Batam Center
Harris Batam Center Hotel
Harris Hotel Batam Batam
Harris Hotel Batam Center
Harris Hotel Center
Hotel Harris
Hotel Harris Batam Center
Harris Batam Center
Harris Batam Center Batam
Harris Hotel Batam Center
HARRIS Hotel Batam Center - Batam Hotel
HARRIS Hotel Batam Center - Batam Batam
HARRIS Hotel Batam Center - Batam Hotel Batam

HARRIS Hotel Batam Center - Batam Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 306 out of 811 reviews
Rating 8 - Good. 393 out of 811 reviews
Rating 6 - Okay. 85 out of 811 reviews
Rating 4 - Poor. 21 out of 811 reviews
Rating 2 - Terrible. 6 out of 811 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

CHAN

Disliked: Staff & service, room comfort
Hotel's Horror Error - Made us out as Exploiters
Paid extra for a double bedded sea view room. Arrived early, was checked in along with passports but our sea view room wasn’t ready. No problem. They stored our luggage, gave us the tag and we started our day out. Arrived back at hotel late at night expecting a good rest. Was informed by new set of receptionists that we weren’t checked in. Made to fish passports out of deep crevice of bagpack (sent there thinking it was no longer required until date of departure out of Batam). Then was told our reservation was for a standard twin bedder, city view. Even after we argued and showed email proof of our booking and asked to speak to a ‘higher up’ – manager not available but supervisor, was told sternly queen bed “for this time but no sea view”. Too tired to stand our ground, we took the “offer”, highly offended by the treatment. Were just getting comfortable when 1st call came through. Ignored. 2nd call came through a few minutes later. They’d realised their error and rather insisted to ‘help us pack’ our bags to relocate. Declined as we’d unpacked and were getting ready to retire for the night. Repeated that we should relocate. We gave up. Hung up. At about 1030pm-ish our door bell rang – 3 times!!! The saving grace was their manager, Zelvi who showed ultimate patience and poise when we complained the next morning. They’ve since written to us to inform that they will provide an upgrade and breakfast during our next stay. Should we though? Sigh!!
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasantly surprised by this reasonably priced hotel. Very clean and spacious room with daily cleaning and replenishment of water/coffee. Receptionist JoJo was very lovely and gave me a warm welcome. Would definitely like to stay here again when I return to Batam in the future.
Stayed 4 nights in Nov 2024

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stayed and fantastic view from the hotel. The staff were all helpful and friendly. The food was good with lots of variety. Excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Theivanayagi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a swimming pool which is rarely used. I went and realised that it has few safety issues. You can’t get into pool safely. The steps to get into the pool is narrow and slippery. Poor markings re depth. Appreciate if these are sorted as planning to come again next year
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay close to the ferry
Excellent location for arriving on the ferry. The hotel is in great condition. Rooms are very comfortable. And staff are helpful and efficient.
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a great stayed and fantastic view. The staff are very friendly and helpful. The breakfast is very good. I would highly recommend to stayed in Harris Hotel Batam. Will stay in Harris Hotel again for my next visit.
Stayed 2 nights in Nov 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Ferry terminal
Batam center is not interesting. Harris Hotel is OK, close to the ferry terminal andopposite a large Shopping center. It has big rooms and a good pool. Restaurant is good, but relatively expensive.
Stayed 2 nights in Nov 2024

10/10 Excellent

Keith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a wonderful stayed in Harris Hotel. The sea view is fantastic. The staff are friendly and helpful. I would highly recommended. I will come back again if I wanted to spend my holiday here.
Stayed 4 nights in Nov 2024

10/10 Excellent

Hock Beng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A home always in Batam
I always stay at Harris whenever I come to Batam..its like my 2nd home. Clean bright cheery polite staff Fantastic breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Ee Chieng

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

ALVIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond expectation
The hotel has performed better than my expectation. The location and service orientated staff has make me feel really comfortable. Will definitely come back again
Stayed 1 night in Oct 2024

8/10 Good

abdul

Traveled with partner
Liked: Cleanliness, staff & service, amenities
check in and check out was fast. welcome drink. every staff we met were very welcoming and always with a smile. love the short performance the staff gives during breakfast. very entertaining. gives good impression of their working environment. breakfast food was surprisingly generous with lots of choice. only downside perhaps the management shld look into the small upgrading. door to the hotel unit and toilet shows sign of deterioration.
Stayed 2 nights in Oct 2024

10/10 Excellent

Deng Kiang

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy and colourful
Stayed 2 nights in Oct 2024

8/10 Good

Dora

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, cleanliness and breakfast are all amazing. One of the best hotel experiences ever.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kee Huat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and professional
Stayed 2 nights in Sep 2024

8/10 Good

Evelyn, Mooloolah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like having to walk through the dining room to access the gym and pool! Some decking boards around the pool felt unsafe when stepped on. Loved the welcome drink on check in and selection of different foods at breakfast, especially the Indonesian cruisine. Hotel is very walkable from the ferry terminal and Megamall. Overall a great stay!
Stayed 3 nights in Sep 2024

10/10 Excellent

Lucy Filipini

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nil
Stayed 1 night in Sep 2024

8/10 Good

Merlyn Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very near to Batam centre ferry terminal 5 mins walk. Comfortable and easy access. Fusion water and detox juices available.
Stayed 1 night in Aug 2024

10/10 Excellent

GRACE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Harris hotel should provide loquid form shampoo and conditioner separately. Please improve on the sound proof walls between rooms.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great hotel
Everything is perfect except that in the morning..there is quite a bit of noise from the cleaning and people checking out.
Stayed 2 nights in Jul 2024

6/10 Okay

SEAN

Disliked: Property conditions & facilities
Good location but noisy
Rooms are not sound proof and we can hear the activities happening near the hotel. Location is convenient as its just next to the ferry terminal. Staffs are generally polite and courteous
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Short getaway.
The stay was good. It could have been better. No welcome drink on arrival. Which was offered during our previous stays. Safe box was unserviceable. Electric kettle did not work properly. As this was not our first stay we felt that standard has dropped significantly.
Stayed 3 nights in Jul 2024

10/10 Excellent

Wei Keong

Stayed 1 night in Jun 2024