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Sugar Bay Club Suites & Hotel

3.0 star property

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Aerial view
Superior Cottage, 2 Bedrooms, Kitchenette | Living area | 32-inch LED TV with digital channels, TV, Netflix
2 outdoor pools, sun loungers
Studio, Kitchenette | Private kitchenette | Microwave, eco-friendly cleaning products
Superior Room, Ocean View, Sea Facing | Living area | 32-inch LED TV with digital channels, TV, Netflix

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
Basseterre, Frigate Bay, Basseterre, St. Kitts
  • Frigate Bay Beach
    ‪4 min drive‬
  • Timothy Hill
    ‪4 min drive‬
  • Frigate Bay
    ‪4 min drive‬
  • Basseterre (SKB-Robert L. Bradshaw Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior Cottage, 2 Bedrooms, Kitchenette

Superior Cottage, 2 Bedrooms, Kitchenette | In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Cottage, 2 Bedrooms, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 650 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Bed

View all photos for Standard Room, Garden View

Standard Room, Garden View | In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, Garden View

7.6 out of 10
Good
(15 reviews)
  • 312 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Ocean View, Sea Facing

Superior Room, Ocean View, Sea Facing | In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, Ocean View, Sea Facing

8.6 out of 10
Excellent
(4 reviews)
  • 342 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Studio, Kitchenette

Studio, Kitchenette | In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Studio, Kitchenette

8.6 out of 10
Excellent
(7 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

Koi Resort Saint Kitts, Curio Collection by Hilton

  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (286)
The price is $176
per night
$215 total
includes taxes & fees
Feb 22 - Feb 23
Koi Resort Saint Kitts, Curio Collection by Hilton

About this property

Sugar Bay Club Suites & Hotel

3-star Basseterre hotel close to Frigate Bay Beach
At Sugar Bay Club Suites & Hotel, spend the day playing on the nearby beach then return to dine at one of the hotel's 5 restaurants. Housekeeping is available on request.
Sugar Bay Club Suites & Hotel offers 80 air-conditioned accommodations with safes and hair dryers. Rooms open to furnished balconies or patios. 32-inch LED televisions come with digital channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sugar Bay Club Suites & Hotel features 2 outdoor swimming pools and a children's pool. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. This beach hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance.

Sugar Bay Club Suites & Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.
Indian Summer - This restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Rituals Coffee House - This coffee shop serves breakfast, lunch, and dinner. Open daily.
Pizza Boys - This café specializes in pizza and serves lunch and light fare. Open daily.
Rituals Sushi - This restaurant specializes in sushi and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 20 for adults and USD 20 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Indian Summer
  • Pizza Boys
  • Rituals Coffee House
  • Rituals Sushi

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free crib
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room microwave
  • Laundry facilities

Conveniences

  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Microwave

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 for adults and USD 20 for children
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Sugar Bay Club
Sugar Bay Club Hotel
Sugar Bay Club Suites
Sugar Bay Club Suites & Hotel
Sugar Club Suites
Sugar Club Suites Hotel
Sugar Bay Club Suites Hotel Frigate Bay
Sugar Bay Club Suites Hotel
Sugar Bay Club Suites Frigate Bay
Sugar Bay Club Suites Hotel Basseterre
Sugar Bay Club Suites Basseterre
Sugar Bay Club Suites &
Sugar Bay Club Suites & Hotel Hotel
Sugar Bay Club Suites & Hotel Basseterre
Sugar Bay Club Suites & Hotel Hotel Basseterre

Sugar Bay Club Suites & Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 104 out of 385 reviews
Rating 8 - Good. 156 out of 385 reviews
Rating 6 - Okay. 82 out of 385 reviews
Rating 4 - Poor. 30 out of 385 reviews
Rating 2 - Terrible. 13 out of 385 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

raphique

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Our stay here was very nice. It was peaceful, staff we encountered were very nice and welcoming. The room was clean as well as the property. 10/10 would stay there again
Stayed 2 nights in Sep 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Staff weee very friendly
Stayed 5 nights in Aug 2024

8/10 Good

Luis F

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Leona

Liked: Staff & service, property conditions & facilities
Everyone is so helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
It is quiet and economical. I wish they would reestablish network television.
Stayed 4 nights in Aug 2024

4/10 Poor

Nakima

Disliked: Cleanliness, staff & service, property conditions & facilities
The fact that the sheets were dirty and ask if they could me change and they weren’t that’s just nasty and not be coming
Stayed 4 nights in Aug 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Jonisia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, and open. Comfortable to relax on the balcony where you can hear the sounds of the ocean. Beautiful, clean pool. Easy to locate. Walking distance to restaurants, supermarket, etc. Cheerful, helpful staff. Easy check in and check out.
Stayed 1 night in Jul 2024

6/10 Okay

Tiffany

Business traveler
Fridge did not work
Stayed 5 nights in Jul 2024

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice place
Some of the areas were under renivation because it was off season. The internet was intermittent in the room by the beach. The two different kinds of pools were nice. Was really clean. The freezer was not strong. The personnel were great and always there when we needed something. Tons of restaurants nearby and convince stores. We would stay again
Stayed 10 nights in Jul 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Yimel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The front desk staff was very welcoming and helpful, but only one person would be there most of the time which slowed down attending services. When it comes to room service beds were made but they never dusted off before they were made so the sand would still be on the bed. Towels were never changed. The lights in the room flickered a lot which scared my children, but they did sweep the rooms everyday! The hotel needs some renovations. Overall I would come again due to convenience, size of the rooms and friendliness of staff.
Stayed 3 nights in Jul 2024

8/10 Good

christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the cottage and did like it, much as there are kitchen appliances we couldn’t find any convenient and accessible power to plug into in order to use the appliances - it’s a shame we couldn’t use the beach due to all the sea weed (understand a storm just passed through) Hope that isn’t a norm Overall will stay again great value and did love the cottage
Stayed 3 nights in Jul 2024

8/10 Good

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Needs a bit of updating but it is nice overall
Stayed 10 nights in Jun 2024

6/10 Okay

RAFFOUL

Business traveler
Liked: Cleanliness, staff & service
The stuff nice welcome you
Stayed 2 nights in Jun 2024

8/10 Good

Sandra

Stayed 7 nights in Jun 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
The people is nice and friendly
Stayed 5 nights in Jun 2024

8/10 Good

Angela, Bridgeport

Liked: Staff & service
The staff were wonderful
Stayed 7 nights in May 2024

10/10 Excellent

JOSE

Stayed 2 nights in May 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sugar Bay was delightful! We really enjoyed the pool area and the staff were friendly and helpful. We also enjoyed walking around to local bars and restaurants!
Stayed 2 nights in May 2024

8/10 Good

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Fitzroy

Traveled with family
Disliked: Property conditions & facilities
This property needs lots of care. It looks like they can no longer support the size of this property.
Stayed 4 nights in May 2024

10/10 Excellent

silvan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely wonderful!! Of I could rate higher than 5 stars I would!!!
Stayed 8 nights in Apr 2024

10/10 Excellent

Cynthia

Stayed 2 nights in Apr 2024