Holiday Inn Basildon by IHG

4.0 star property

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Photo gallery for Holiday Inn Basildon by IHG

Bar (on property)
Standard Room, Multiple Beds | 1 bedroom, in-room safe, desk, laptop workspace
Lobby sitting area
Exterior
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Parking available
  • 24/7 front desk
  • Bar

Explore the area

Map
Cranes Farm Road, Waterfront Walk, Festival Leisure Park, Basildon, England, SS14 3DG
  • Festival Leisure Park
    ‪2 min walk‬
  • Hollywood Bowl Basildon
    ‪3 min walk‬
  • Eastgate Shopping Centre
    ‪3 min drive‬
  • London (SEN-Southend)
    ‪21 min drive‬

Room options

Standard Room, 1 Double Bed, Accessible (Accessible Tub)

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 Double Bed

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • 172 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Basildon by IHG

4-star Basildon hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Basildon by IHG offers 149 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. 12 meeting rooms are available. This eco-certified hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge).

Holiday Inn Basildon by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 11:00 AM.
Holiday Inn Basildon by IHG has a restaurant on site.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 12 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in bathtub
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Basildon Holiday Inn
Holiday Inn Basildon
Holiday Inn Hotel Basildon
Holiday Inn Basildon Essex
Holiday Inn Basildon Hotel Basildon
Holiday Inn Basildon Hotel
Holiday Inn Basildon
Basildon By Ihg Basildon
Holiday Inn Basildon by IHG Hotel
Holiday Inn Basildon an IHG Hotel
Holiday Inn Basildon by IHG Basildon
Holiday Inn Basildon by IHG Hotel Basildon

Holiday Inn Basildon by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 300 out of 795 reviews
Rating 8 - Good. 256 out of 795 reviews
Rating 6 - Okay. 140 out of 795 reviews
Rating 4 - Poor. 53 out of 795 reviews
Rating 2 - Terrible. 46 out of 795 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maninderjeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel

The only bad bit is the restaurant is up two flights of stairs with no lift!!
Stayed 1 night in Mar 2025

8/10 Good

Callum

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Daniel

Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Business traveler
Liked: Cleanliness
Disliked: Staff & service

£12 per day parking!… it was free last year

£12 per day parking, it was included for free last year…. This is Basildon, not central London
Stayed 1 night in Feb 2025

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Will

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room and location met my needs, parking is very expensive though.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lots of places to eat, lovely grounds, comfy bed, powerful shower
Stayed 1 night in Feb 2025

10/10 Excellent

Chidimma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Edward

Stayed 2 nights in Feb 2025

6/10 Okay

William

Business traveler
Disliked: Property conditions & facilities
The hotel its self is dated, massively overpriced with a recent choice to charge £12 a night for parking. The rooms are functional.. central London hotels are cheaper and much better choices for places to stay in the area.. no wonder there’s always space
Stayed 1 night in Feb 2025

8/10 Good

Chris

Stayed 1 night in Jan 2025

6/10 Okay

mattijs

Business traveler
Liked: Amenities
Super basic hotel on a retail park. Very functional. I have the ‘executive room’ think premier inn from 2009
Stayed 2 nights in Jan 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TJ

Great location next to mall and several restaurants.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tina

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Nice greeting on arrival and comfortable bed
Stayed 1 night in Jan 2025

10/10 Excellent

GIANCARLO

Stayed 5 nights in Jan 2025

4/10 Poor

Luke

Business traveler
Liked: Staff & service
Disliked: Cleanliness

Solo business. Hit or miss (more miss)

Business travel. Stay here regularly but hotel is getting worse. Smokers in the rooms, noise levels increasing.
Stayed 3 nights in Jan 2025

6/10 Okay

david

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Room requires attention
Stayed 1 night in Jan 2025

8/10 Good

Phillip

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are extremely helpful and friendly at this location - reallt felt like they went the extra mile to accommodate guests
Stayed 1 night in Jan 2025

6/10 Okay

Salam, Rugby

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cold room at night. I could not sleep, I could not turn temperature up.
Stayed 1 night in Dec 2024

10/10 Excellent

babajide

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Business traveler
Disliked: Staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024