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The Passage

4.0 star property

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Photo gallery for The Passage

Classic Room (Luxe) | Premium bedding, in-room safe, desk, blackout drapes
Courtyard
Front of property - evening/night
Tech
City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
Steinengraben 51, Basel, BS, 4051
  • Theater Basel
    ‪5 min walk‬
  • Basel University
    ‪6 min walk‬
  • Basel Historical Museum
    ‪6 min walk‬
  • Mulhouse (MLH-EuroAirport)
    ‪9 min drive‬

Room options

View all photos for Executive Room

Shower, rainfall showerhead, free toiletries, hair dryer

Executive Room

10.0 out of 10
Exceptional
(4 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Luxe)

Classic Room (Luxe) | Premium bedding, in-room safe, desk, blackout drapes

Classic Room (Luxe)

9.4 out of 10
Exceptional
(3 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (The Passage)

Suite (The Passage) | Premium bedding, in-room safe, desk, blackout drapes

Suite (The Passage)

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room (Patio)

Standard Room (Patio) | Premium bedding, in-room safe, desk, blackout drapes

Standard Room (Patio)

9.4 out of 10
Exceptional
(33 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Living area | 55-cm LED TV with digital channels, TV

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

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The price is $279
per night
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About this property

The Passage

4-star hotel in Basel City Centre
Along with a fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a sauna, a business center, and a meeting room.
The Passage offers 53 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 55-cm LED televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Basel hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
The Passage features a sauna and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

The Passage is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (CHF 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CHF 27 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • Sauna

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-cm LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 40 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 27 per person
  • Covered self parking fee: CHF 25.00 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

Passage Basel
Passage Hotel Basel
Passage Hotel
The Passage Hotel
The Passage Basel
The Passage Hotel Basel

The Passage Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 996 reviews
Rating 8 - Good. 242 out of 996 reviews
Rating 6 - Okay. 54 out of 996 reviews
Rating 4 - Poor. 12 out of 996 reviews
Rating 2 - Terrible. 11 out of 996 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a walking distance from the SBB train station, and there are plenty of food and drink options around the area.
Stayed 20 nights in Oct 2024

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived early after being on a cruise. They stored our luggage and I went exploring for a bit. I was not feeling well and returned to see if my room was available. The reception staff were kind. The room I was booked into was not available, they provided me an upgraded room to allow me the opportunity to have so rest. This was much appreciated.
Stayed 1 night in Oct 2024

8/10 Good

Gordon

Liked: Property conditions & facilities, room comfort
Modern Hotel in Central Location
Good location, excellent buffet breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

james r.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size rooms, good shower and great front d3sk staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Basel.
Very modern, clean hotel with nice room. Convenient to train station and trans. Bonus was free transport tickets for length of stay and museum passes with granted 50% discount.
Stayed 1 night in Oct 2024

6/10 Okay

Lan

Business traveler
Disliked: Amenities
Very sterile and lack character. Nothing like the photos
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2024

10/10 Excellent

Loraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So very convenient.
Stayed 4 nights in Sep 2024

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and location
Hotel location was near several places of interest. Staff was very kind and had great information about places nearby. I would stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Sudarshan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this stay- just a short walk from the train station and easy access to old Basel. It was very lovely.
Stayed 1 night in Sep 2024

10/10 Excellent

Tak

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room in a quiet neighborhood. Old town only 7 min walk, Basel Card included for free could take any public transportation. The shower is amazing and bed is so comfortable, love my stay here at The Passage.
Stayed 1 night in Sep 2024

8/10 Good

PAUL

Liked: Cleanliness, property conditions & facilities
Nice stay at a nice location……would recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location within east walking distance to the Old Town area of Basel. Bus stop right out front of the hotel and only one stop to train station. Beds are extremely firm as are the pillows so not very comfortable. The night before our last day they posted signs that the hotel water was going to be turned off from 0800-1000. On a Monday morning. Basically forced to get up early and checkout well before we planned. Disappointed at the timing and the lack of consideration. Room rates should have been reduced for inconvenience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Timothy, Sherbrooke

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 5 nights in Aug 2024

10/10 Excellent

James, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in a great location. Complimentary Basel card, which allowed me to ride public transit for free and gave significant discounts on most museums.
Stayed 3 nights in Sep 2024

10/10 Excellent

Feruza

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a conference at the Messe. Check-in was very efficient. Jasminka was really knowledgeable and helpful throughout the stay. She explained the travel routes, trams, buses all in detail. Answered all the questions that we had. The other male receptionist was also really helpful asking about our stay. The room was clean and really quiet. Very roomy and bathroom equipped with all the essential toiletries. Hotel just 1 min from the Bus to the Basel SBB main train station. Highly suggest to have a day trip to Colmar, Lucerne, and the Outlet Mall in Germany border. Highly recommended. A short walk down the steps will be the Toy Museum and the main tram station to the city and river. 10 min walk to the old town and main shopping areas.
Stayed 8 nights in Aug 2024

8/10 Good

Jeff, Houston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Armando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of the hotel were very friendly and helpful. The location was perfect. We could walk easily to the Marketplatz, restaurants, and even a free concert! I would highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Amenities
The staff was excellent and the toom was beautiful! Very clean
Stayed 1 night in Aug 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property, good sized room
Clean, fresh looking property in Basel. Nice sized room, especially by European standards. Very nice fitness facility. We did not upgrade to breakfast so cannot comment on food, but plenty of good places to eat in walking distance. Close to tram stop and Basel SBB train station (10-15 minute walk). 15 minutes to city hall/Rhine river by foot. Close to museums as well.
Stayed 5 nights in Aug 2024

8/10 Good

Guy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique. Average breakfast room was clean and nice. Staff was kind and very helphull. Only issue was eith the AC was not working good enough. Room was not cold and at night even worked less. The roo. Was very warm during the night.
Stayed 4 nights in Aug 2024

10/10 Excellent

Katie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attentive staff, modern and clean hotel
Excellent service from staff. Room spacious, modern and clean. Small outdoor courtyard was lovely to sit in
Stayed 4 nights in Aug 2024

6/10 Okay

Merv

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Light switches were impossible to figure out.
Stayed 2 nights in Aug 2024