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HYPERION Hotel Basel

4.0 star property

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Photo gallery for HYPERION Hotel Basel

Front of property
Premium bedding, free minibar, desk, laptop workspace
Lobby
Breakfast, lunch, dinner served; Eastern European cuisine
Premium bedding, free minibar, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Spa
  • Parking available
  • Gym

Explore the area

Map
Messeplatz 12, Basel, BS, 4058
  • Congress Center Basel
    ‪3 min walk‬
  • Marktplatz
    ‪17 min walk‬
  • Basler Muenster
    ‪2 min drive‬
  • Basel (BSL-EuroAirport)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed

Premium bedding, free minibar, desk, laptop workspace

Suite, 1 King Bed

  • 43.1 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, free minibar, desk, laptop workspace

Superior Room

  • 247.6 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, free minibar, desk, laptop workspace

Suite

  • 484.4 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Double Room

Premium bedding, free minibar, desk, laptop workspace

Business Double Room

  • 269.1 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, free minibar, desk, laptop workspace

Comfort Double Room

  • 215.3 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 Double Bed

Premium bedding, free minibar, desk, laptop workspace

Comfort Double Room, 1 Double Bed

  • 183.0 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

HYPERION Hotel Basel

4-star Basel hotel, connected to the convention center in Basel City Centre
A full-service spa, a restaurant, and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a fitness center, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
HYPERION Hotel Basel offers 224 air-conditioned accommodations with free minibar items and minibars. Beds feature premium bedding. 26-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Basel hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and printers, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.
In addition to a full-service spa, HYPERION Hotel Basel features a sauna and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers spa services, a library, and multilingual staff. Onsite parking is available (surcharge).

HYPERION Hotel Basel has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Gaumenfreund - This restaurant specializes in Eastern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CHF 40 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 35 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gaumenfreund

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Golf lessons
  • Gym
  • Library
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Full-service spa

  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop workspace
  • Phone
  • Printer
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:00 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 35 per pet, per night
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 35 per person
  • Self parking fee: CHF 40.00 per day
  • Pet fee: CHF 35 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Basel Plaza Hotel
Ramada Basel Plaza
Hyperion Hotel Basel Hotel
Ramada Plaza Basel Hotel
Basel Ramada
Ramada Basel
Ramada Plaza Basel Hotel Basel
Hyperion Hotel Basel Basel
Hyperion Hotel Basel Hotel Basel

HYPERION Hotel Basel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1003 reviews
Rating 8 - Good. 277 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Mary

The food in the restaurant was excellent.
Stayed 2 nights in Jan 2025

8/10 Good

Harold, Miami Beach

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place- issues with air conditioning- but that’s the norm in Europe
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly staff. Good location..easy to walk around. Very good breakfast
Stayed 1 night in Dec 2024

6/10 Okay

hans

Traveled with partner
Why terrible. It took 3 days to finally get our room cleaned somewhat after repeated visits to the front desk. NO dirty towel removal nor replace! Cleaning staff is overloaded. Too many rooms for them to clean so they hustled and took corners. This is a management issue! We want to emphasize that the rest of the services was prompt and courteous.
Stayed 4 nights in Dec 2024

10/10 Excellent

Afsaneh

Liked: Property conditions & facilities
Best view of Basel!
Stayed 2 nights in Dec 2024

8/10 Good

Elizabeth

Stayed 3 nights in Dec 2024

10/10 Excellent

Aarthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at Hyperion in both my visits to Basel, Switzerland and I'll definitely stay here in the future. It's in a well connected neighborhood in terms of public transportation, dining options both inside and outside the hotel. They store your luggage for any number of days and that's a huge benefit. All in all a fantastic experience.
Stayed 2 nights in Dec 2024

4/10 Poor

Alper

Stayed 1 night in Dec 2024

10/10 Excellent

Jheliciah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This hotel was lovely. We were very comfortable, the location was perfect to get around Basel. We used the Sauna and it was lovely and they also restocked the mini bar when needed. I will definitely stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicholas

Stayed 2 nights in Dec 2024

6/10 Okay

Alison

Stayed 1 night in Dec 2024

8/10 Good

Sarah, Ballston Spa

Liked: Cleanliness, staff & service, property conditions & facilities
We would have enjoyed a coffee station in the lobby as part of our stay
Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service throughout stay. The only thing would be that the air con wasn’t cold enough however beautiful stay nonetheless
Stayed 1 night in Dec 2024

6/10 Okay

Dravin

Liked: Cleanliness, staff & service, property conditions & facilities
Room is too small for $175 microwave no Internet, pillows, very uncomfortable overall, I’ll give it a three star
Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Stayed 2 nights in Dec 2024

10/10 Excellent

Shelley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Nov 2024

10/10 Excellent

Calum

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, the staff were always helpful and kind. The room was lovely and the breakfast was great! Next time we’re in Basel we’ll be booking here again!
Stayed 3 nights in Dec 2024

6/10 Okay

Allen

Liked: Cleanliness, property conditions & facilities, room comfort

It’s OK

Get what you get for a conference centre hotel. Not far from town to walk but trams readily available anyway
Stayed 1 night in Dec 2024

6/10 Okay

lynette, salem

Traveled with partner
Disliked: Amenities
It wasn’t close to being a a4 star bally a 3 star
Stayed 2 nights in Dec 2024

10/10 Excellent

Lea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay at Hyperion hotel was brilliant. Tram/buses just at the doorstep. The room was just enough with good walk-in shower. Free mini bar too! Staff were all so accomodating. Will definitely stay here again on our next visit to Basel.
Stayed 1 night in Nov 2024

6/10 Okay

Stephanie

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself is very nice, modern, clean, and comfortable beds. It appears to be poorly staffed. There were long lines to check in, very long wait times at the bar/restaurant, and no housekeeping service to clean our room during our 3 day stay. When we checked in the representative said the items in the mini bar were free (included) and it would be refilled daily. It was never replenished during our stay. There were gates up all around the outside of the hotel, not sure why. We stayed here as part of a Viking pre-cruise addition and added a day to our stay via Expedia.
Stayed 1 night in Nov 2024

6/10 Okay

paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
On the positive side. Lovely room, fantastic fresh breakfast and easy access to old town. The negatives. Room not ready on first night, this problem impacted lots of guests. We eventually got a room at 17:00 and just made our dinner reservation in town. Reception staff were obviously under stress for the whole time we were at the hotel, there appeared to be a skeleton crew running the hotel. No explanation given for delays. Room not cleaned on second day. Third day normal service resumed.
Stayed 3 nights in Nov 2024

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great location and very nice stay
Stayed 2 nights in Nov 2024

8/10 Good

Nicolas

Stayed 3 nights in Nov 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024