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Hotel Victoria

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Victoria

Exterior
Junior Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Lobby
Breakfast, lunch, dinner served; Regional cuisine, alfresco dining
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
Centralbahnplatz 3-4, Basel, BS, 4002
  • Basel Zoo
    ‪6 min walk‬
  • Basler Muenster
    ‪12 min walk‬
  • Marktplatz
    ‪15 min walk‬
  • Basel (BSL-EuroAirport)
    ‪9 min drive‬

Room options

View all photos for Classic Queen Room

Classic Queen Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Queen Room

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Bathroom shower

Single Room

9.0 out of 10
Wonderful
(6 reviews)
  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Twin Room

Comfort Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior room with sofa

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior room with sofa

9.8 out of 10
Exceptional
(7 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Room

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Victoria Suite

Victoria Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Victoria Suite

  • 592 sq ft
  • Sleeps 5
  • 1 King Bed and 1 King Sofa Bed

View all photos for Comfort twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Single Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Economy Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Queen Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Victoria Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Victoria Suite

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Room

  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room with Sofa

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room with Sofa

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About this property

Hotel Victoria

4-star hotel in Sankt Alban
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Hotel Victoria offers 107 air-conditioned accommodations with minibars and safes. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Victoria is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Bar & Bistro - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CHF 25 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CHF 27 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar & Bistro

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 27 per person
  • Self parking fee: CHF 25 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Victoria Basel
Victoria Basel
Hotel Victoria Hotel
Hotel Victoria Basel
Hotel Victoria Hotel Basel

Hotel Victoria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 384 out of 510 reviews
Rating 8 - Good. 107 out of 510 reviews
Rating 6 - Okay. 12 out of 510 reviews
Rating 4 - Poor. 6 out of 510 reviews
Rating 2 - Terrible. 1 out of 510 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Never ever again Basel.

Starting with the good points. It’s very close to the SBB train station. Now the bad. It’s crazy noisy. I was in room 126 and every morning delivery trucks turned up at 4 AM right outside my window. Avoid. When I complained was told we are busy. Good for them. No kettle in the room, told they are illegal 🙄 and to make coffee flavoured tea using the coffee machine. So had to go to Starbucks for tea at £4 a pop. Shower is lukewarm - horrible. Rooms are tiny bathroom claustrophobic. Checking out they couldn’t print a receipt 🙄.
Stayed 2 nights in Mar 2025

8/10 Good

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed in the new wing of the hotel which was away from the Main Street. The hotel ceiling was rather low though. Room was clean and quite spacious. Breakfast was great.
Stayed 4 nights in Feb 2025

10/10 Excellent

Dario C

Stayed 1 night in Feb 2025

10/10 Excellent

Sinem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Nina Louise, Chipping Norton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with lots within walking or easily accessible using the trams/buses. Helpful and friendly staff, clean and comfortable. A great base for exploring Basal.
Stayed 5 nights in Feb 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at check-in. Helpful with suggestions. Cleaning staff was a bit inconsistent with replenishing cups, towels, tea, sugar etc. Very small fridge in room but it was not very cold. No microwave. Comfortable bed with warm duvets. Very close to train station and trams. East to get around without car. Confirmed hotel stay alllows free transit within Basel. Does have a very expensive breakfast but we opted to do our own. Only surprise was a city tax of 4 CHF per person per day charged at check out. Overall, very good hotel and amenities.
Stayed 9 nights in Feb 2025

8/10 Good

Dieter N

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Prefer main hotel to Ressidence
Stayed 1 night in Feb 2025

10/10 Excellent

Jamie

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff onsite are very helpful.
Stayed 6 nights in Feb 2025

10/10 Excellent

John

Stayed 1 night in Jan 2025

10/10 Excellent

tim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel very convenient for train station
Stayed 1 night in Jan 2025

10/10 Excellent

kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Convince to transport
Stayed 1 night in Jan 2025

4/10 Poor

Josephus, Fulton

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Fridge was broken. When i mentioned this they said its just for complementary water it was not a mini bar so its fine! They refused to replace it
Stayed 4 nights in Jan 2025

10/10 Excellent

elizabeth

Stayed 4 nights in Nov 2024

10/10 Excellent

Margritte, Mt. Prospect

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located directly across from the train station. Our stay included complimentary passes to public transportation, with stops for the tram and bus just outside the hotel. Plenty of restaurants and shopping within walking distance. The staff was incredibly helpful and the room was perfect for the two of us, with very comfortable beds and pillows. We thoroughly enjoyed our stay and will come back if we find ourselves in Basel again.
Stayed 1 night in Dec 2024

10/10 Excellent

Lawrence R, Springville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were very comfortable, the location was ideal for our needs. The staff was friendly and helpful. The Basel Card they provided was very useful.
Stayed 1 night in Dec 2024

10/10 Excellent

Florian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, very close to Basel train station and the main tram line stop. Bed was very comfortable and the shower was big with great water pressure. Front desk staff was friendly and welcoming. Would definitely stay here again.
Stayed 4 nights in Dec 2024

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basel for the Christmas markets

Went to Basel for the christmas markets; location is perfect across the stress from the main train station ; many trams and buses there also; went to various cities for their markets and the location was made this easy ; room is basic for europe; sink not that large but adequate ; the breakfast was also basic not a large assortment but had enough choices.; room was quiet; staff was courteous.
Stayed 9 nights in Nov 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were amazing!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Raphael

Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and went out of their way to set up up to go the Alps when our tour was cancelled. It was a beautiful hotel across the street from the train station and walkable to many restaurants and shopping.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mada, St. Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Sitting right across from the train station and major tram stops, this elegant hotel is remarkably quiet, beautifully furnished with an attentive and friendly staff. I loved staying there.
Stayed 5 nights in Nov 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Hotel is right in front of Basel SBB station. With Coop and Migro just right around the corner. Nice hotel to stay in.
Stayed 4 nights in Sep 2024