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GAIA Hotel Basel - the sustainable hotel

4.0 star property

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Exterior
Comfort Double or Twin Room, 1 Bedroom | Premium bedding, free minibar, in-room safe, desk
Comfort Double or Twin Room, 1 Bedroom | View from room
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette | Premium bedding, free minibar, in-room safe, desk
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • 24/7 front desk
  • Room service

Explore the area

Map
Centralbahnstrasse 13-15, Basel, 4002
  • Basel Zoo
    ‪8 min walk‬
  • Basler Muenster
    ‪14 min walk‬
  • Marktplatz
    ‪17 min walk‬
  • Basel (BSL-EuroAirport)
    ‪9 min drive‬

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Premium bedding, free minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds

  • City view
  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, 1 Twin Bed

Economy Single Room, 1 Twin Bed | Premium bedding, free minibar, in-room safe, desk

Economy Single Room, 1 Twin Bed

  • City view
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette | Premium bedding, free minibar, in-room safe, desk

Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

  • City view
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Double or Twin Room, 1 Bedroom

Comfort Double or Twin Room, 1 Bedroom | Premium bedding, free minibar, in-room safe, desk

Comfort Double or Twin Room, 1 Bedroom

  • City view
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Gorgeous king Room

  • Sleeps 2
  • 1 King Bed

Economy Single Room

  • Sleeps 1
  • 1 Twin Bed

One-Bedroom Apartment

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 Queen Bed

Gorgeous twin Room

  • Sleeps 3
  • 2 Twin Beds

Smart queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Smart Room

Premium bedding, free minibar, in-room safe, desk

Smart Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Smart twin Room

  • Sleeps 2
  • 2 Twin Beds

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The price is $662 total
includes taxes & fees
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About this property

GAIA Hotel Basel - the sustainable hotel

4-star hotel in Sankt Alban
This smoke-free hotel features a full-service spa, a bar/lounge, and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, massage/treatment rooms, and a business center.
GAIA Hotel Basel - the sustainable hotel offers 86 accommodations with free minibar items and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
GAIA Hotel Basel - the sustainable hotel features a full-service spa and a sauna. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 775 square feet (72 square meters) include conference space. This business-friendly hotel also offers spa services, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

GAIA Hotel Basel - the sustainable hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and noon.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 23 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 775 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 23 per day
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Gaia Hotel Basel
Gaia Basel

GAIA Hotel Basel - the sustainable hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 514 out of 622 reviews
Rating 8 - Good. 83 out of 622 reviews
Rating 6 - Okay. 12 out of 622 reviews
Rating 4 - Poor. 5 out of 622 reviews
Rating 2 - Terrible. 8 out of 622 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zoryana

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff very friendly and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book this hotel, you will not be disappointed.

I had a wonderful experience at this hotel from the comfort of the room to the exceptional included breakfast. It was beyond my expectations.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location - handy for everything. Super clean and friendly staff, lovely breakfast.
Stayed 3 nights in Feb 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing from beginning to finish, friendly and professional. Excellent breakfast and location.
Stayed 3 nights in Feb 2025

6/10 Okay

michael

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Michele

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was uniformly wonderful. Great family-owned hotel that has retained its old-world ambiance. Amenities included some free wine, beer, juice into the room refrigerator, great breakfast buffet and the special Basel card. That allowed us to ride the trams for free.
Stayed 2 nights in Jan 2025

8/10 Good

Cassia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect near train station

Very basic, but clean and friendly, close to the train station, breakfast included.
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Stayed 1 night in Dec 2024

10/10 Excellent

Judith

Liked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Richard

Stayed 2 nights in Nov 2024

10/10 Excellent

Geoffrey, Newbury

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Nov 2024

10/10 Excellent

Erzsebet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient being across the road from the train station and very good soundproofing because I couldn't hear anything inside the room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sherry, Lincoln

Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Traveled with family
The hotel was very charming, and the service was great. The room was very clean and had nice amenities, including a refrigerator with beverages. The bed was very comfortable, but a little too warm for me. Breakfast was included but, unfortunately, we didn’t have time to partake. Would definitely recommend this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Shari

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely hospitable and welcoming. The location was perfect for using public transportation around the city. The room was cozy and clean, and the breakfast buffet was simply superb! Highly recommend!
Stayed 2 nights in Dec 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Quiet, classy, lovely! The front desk staff, doorman and bartender were all so friendly and helpful. We felt at home immediately. Rooms are impeccable- so clean and beautifully decorated (as is the entire hotel)! Lovely little perks: little chocolate cakes in our room, welcome drink vouchers for the bar. Would definitely recommend The Allure and hope to return someday.
Stayed 1 night in Dec 2024

8/10 Good

Barbara

Traveled with group
Liked: Amenities
Convenient location. The room was large but not easy for a couple with bad knees…bedroom and bath upstairs. Other than that we liked the hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Ena

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Convenient to train station. Great breakfast!
Stayed 1 night in Dec 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to the train station (across the street) with excellent breakfast. Room is clean but very small. Bathroom has a rickety shower door.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeannette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the restaurant at the corner Alte Post the people were wonderful and the food was amazing.
Stayed 4 nights in Nov 2024

10/10 Excellent

Cynthia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - across the street from the train station. Exceedingly friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Excellent service. Large room
Stayed 2 nights in Nov 2024

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel to stay while in Basel. The service, rooms and breakfast were excellent. Close to the train station and trams, so it was very easy to get around. Id stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Heather, Olathe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast and the convenience of being near the train station and trams.
Stayed 4 nights in Nov 2024

10/10 Excellent

Eleanor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The included breakfast was way above expectation.
Stayed 1 night in Nov 2024