Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Platinum Hotel & Casino, Bansko helps provide the perfect ski vacation with ski storage and ski equipment rentals. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges or try your luck at the onsite casino.
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers a sauna and a fitness center. Complimentary self parking is available on site.
Platinum Hotel & Casino, Bansko has designated areas for smoking.
Platinum Hotel & Casino, Bansko offers 145 accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available.
Free self parking
Available in some public areas: Free WiFi
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
A la Carte - This restaurant specializes in international cuisine.
Main Buffet Restaurant - This restaurant specializes in international cuisine. Open daily.
Kosher restaurant - This restaurant specializes in kosher dishes. Open daily.
24-hour room service is available.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Relax center. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash.
Property is cleaned with disinfectant
Service animals are allowed
Debit cards not accepted
Staffed front desk
Social distancing measures are in place
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Property confirms they are implementing enhanced cleaning measures
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures