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Four Points by Sheraton Bansko

4.0 star property

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Photo gallery for Four Points by Sheraton Bansko

Exterior
Indoor pool
Minibar, in-room safe, desk, laptop workspace
Lobby lounge
View from property

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
7 Glazne Str., Bansko, 2770
  • Vihren
    ‪3 min walk‬
  • Bansko Ski Resort
    ‪7 min walk‬
  • Bansko Gondola Lift
    ‪8 min walk‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Double Bed, Balcony

Deluxe Room, 1 Double Bed, Balcony | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Double Bed, Balcony

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Balcony

Deluxe Room, 1 Double Bed, Balcony | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Double Bed, Balcony

  • Sleeps 3
  • 1 Double Bed

View all photos for Loft Suite

Loft Suite | Minibar, in-room safe, desk, laptop workspace

Loft Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Minibar, in-room safe, desk, laptop workspace

One Bedroom Apartment

  • 498 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Four Points by Sheraton Bansko

4-star Bansko hotel walkable to Vihren
After a day on the slopes, return to Four Points by Sheraton Bansko to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a steam room. Housekeeping is available on request.
Four Points by Sheraton Bansko offers 160 accommodations with minibars and safes. Accommodations offer separate sitting areas. A pillow menu is available. 55-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Bansko hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding. After a day on the slopes, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, including a fitness center and a steam room. Four Points by Sheraton Bansko helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access.

Four Points by Sheraton Bansko is a smoke-free property.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast and dinner.
Room service is available.

Languages

Arabic, Bosnian, Bulgarian, Croatian, English, French, German, Greek, Russian, Serbian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (51 inch wide door)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 13 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.02 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Strazhite Bansko
Hotel Strazhite
Strazhite Bansko
Strazhite
Hotel Strazhite
Four Points by Sheraton Bansko Hotel
Four Points by Sheraton Bansko Bansko
Four Points by Sheraton Bansko Hotel Bansko

Four Points by Sheraton Bansko Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 34 reviews
Rating 8 - Good. 15 out of 34 reviews
Rating 6 - Okay. 5 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 4 out of 34 reviews

8.2/10

Cleanliness

6.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Alex

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities

Great overall

Service was great, breakfast was great, staff could not do enough. Room was far too hot even with radiator off.
Stayed 4 nights in Feb 2025

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

A very nice stay here, very comfortable bed, all new after a recent refurb. Great pools and gym. My only gripe was that the hot breakfast was not hot, in fact quite cold for some items.
Stayed 1 night in Aug 2024

6/10 Okay

James

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
Nice to have spa on-site. Rooms were quite warm and beds not very comfortable. Pleasantly surprised by food despite previous reviews. Lovely bar/ lounge area. Conveniently close to ski station.
Stayed 4 nights in Mar 2023

10/10 Excellent

Andrew Peter

Stayed 6 nights in Feb 2023

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

8/10 Good

Jason

Stayed 4 nights in Jan 2023

10/10 Excellent

Karl

Stayed 1 night in Mar 2022

8/10 Good

jacqui

Traveled with family
Liked: Cleanliness
Stayed 5 nights in Feb 2022

8/10 Good

john

Liked: Cleanliness, property conditions & facilities

Strazhite Hotel

Nice large hotel lobby and bar My room was large with a decent en-suite The bed unfortunately was not very comfortable The breakfast buffet was reasonable with a lot of choice. The evening buffet however was not particularly appetising. The pool and spa area was very nice and kept really clean. Ideal location for skiing as the gondola is only a ten minute walk. This is the fourth hotel I’ve stayed at in Bansko, might not be the best but I would stay again because it’s a great location and very good value for the price I paid.
Stayed 5 nights in Jan 2022

8/10 Good

Liam

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Jan 2022

4/10 Poor

Ioan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Not again!

We had a demi-pensions, Buț we was very disapointed about breakfast and dinner. The Food was horror!
Stayed 5 nights in Dec 2021

8/10 Good

LUDMIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, room comfort

The hotel is not a good one

The welcoming was bad - the clerk didn't bother to stand up, he had a lot of attitude. There was a water leak in the room's bathroom. The bed was so uncomfortable
Stayed 3 nights in Feb 2020

4/10 Poor

Angela

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service
I liked that it was close to the gondola and the rooms were big and airy with plenty of hot water. I thought it was good value. I liked some of the staff, especially one of the waitresses with long brown curly hair and the barman and Ibrahim on reception,. Some of the others were deliberately rude and unhelpful. There seemed to be no manager, or no effective manager. Who lets staff smoke in the kitchen? Why does the bar not open earlier to serve proper coffee when the coffee at breakfast is instant? Why was all the food so over cooked? Why does no one seem to take pride in the hotel and in being Bulgarian?
Stayed 7 nights in Feb 2019

2/10 Terrible

Reuben

Disliked: Staff & service, property conditions & facilities, room comfort

Terrible Hotel and Resort

From the moment we checked in the staff were most unhelpful and cold. The Bellboy stood at our door basically waiting for a tip to be handed over which i find quite rude even when i do tip quite often but only on my terms. The food is shockingly poor with not even water or coffee being available in the evening when on a half-board basis. The food was so poor we decided to eat our for two of the nights for a break from the terrible slop. The breakfast is also terrible and very limited although they did provide tea & coffee in the morning. The location is good for the centre of town with everything within walking distance to the gondola etc. The queues for the Gondola in the morning are ridiculous as well as the free shuttle bus to the top of the Gondola therefore we paid for a taxi to take us to the top each morning otherwise you would be queuing for no less than 1.5-2hrs each day to just get to the top of the mountain. I will not be returning any time soon.
Stayed 5 nights in Feb 2019

2/10 Terrible

Vitaly

Liked: Cleanliness
Disliked: Property conditions & facilities

No hot water

The breakfast is terrible. And we didn't have hot water even when we asked it from the reception .
Stayed 5 nights in Dec 2018

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel, friendly and helpful staff. Good location, great facilities and I had read the food was an issue but my party of 12 adults had no issue and found some of it very tasty.
Stayed 4 nights in Feb 2018

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with great service - beds were utterly terrible though, would have been more comfortable sleeping on the floor
Stayed 6 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location, 5 mins from the Gondola

We had a fantastic stay with our two young children aged 3 and 5. They loved the pool!

6/10 Okay

carl

Liked: Cleanliness
Disliked: Staff & service

Rude staff

Rude staff spoiled a good hotel and nice resort.

8/10 Good

oral

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Kayak merkezi olan servisler çok yetersiz..

Kayak için gittik. Otel gondolaya 500 m mesafede. Oteldenden gondolaya olan son servis 10:00 da kalkıyor. Banskodaki otellerin genelinde 12:00 kadar servis oluyor. Her seferinde gondolaya yürümek zorunda kaldık. Bu kadar kaliteli bir otelin bu durumu düşünmemesi çok saçma. Onun dışındaki hersey çok iyi. Ama bir daha kalmam.
Stayed 4 nights in Feb 2025