See all properties

Sangay Spa Hotel

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Sangay Spa Hotel

Front of property
View from property
1 bedroom, desk, free WiFi, bed sheets
Breakfast, lunch and dinner served
Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Pet friendly
  • Room service
$138
Sep 5 - Sep 6

Explore the area

View in a map
Plaza Isidro Ayora 100, Baños de Agua Santa, Tungurahua
  • Church of the Virgin of the Holy Water
    ‪6 min walk‬
  • Banos Central Market
    ‪8 min walk‬
  • The Tree House
    ‪16 min drive‬

Room options

View all photos for Plaza Sangay Suite

Plaza Sangay Suite | 1 bedroom, desk, free WiFi, bed sheets

Plaza Sangay Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Plaza Sangay Doble

1 bedroom, desk, free WiFi, bed sheets

Plaza Sangay Doble

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Plaza Sangay Matrimonial

Plaza Sangay Matrimonial | 1 bedroom, desk, free WiFi, bed sheets

Plaza Sangay Matrimonial

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabañas Luxury Doble

1 bedroom, desk, free WiFi, bed sheets

Cabañas Luxury Doble

9.6 out of 10
Exceptional
(5 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Cabañas Luxury Matrimonial

Cabañas Luxury Matrimonial | 1 bedroom, desk, free WiFi, bed sheets

Cabañas Luxury Matrimonial

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jacaranda Doble

Jacaranda Doble | 1 bedroom, desk, free WiFi, bed sheets

Jacaranda Doble

8.6 out of 10
Excellent
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior detail

Samari Spa Resort

  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
4.7 out of 5, Exceptional, 142 reviews
Samari Spa Resort

About this property

Sangay Spa Hotel

3.5-star Baños de Agua Santa hotel with restaurant
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Sangay Spa Hotel offers 66 accommodations with complimentary bottled water and hair dryers. 36-inch Smart televisions come with cable channels.

This Baños de Agua Santa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor tennis court and a 24-hour health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
In addition to a full-service spa, Sangay Spa Hotel features an outdoor tennis court and an outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and a meeting room. This family-friendly hotel also offers a children's pool, a 24-hour health club, and a sauna. Onsite self parking is complimentary.

Sangay Spa Hotel is a smoke-free property.

Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Sangay Spa
Sangay Spa Banos
Sangay Spa Hotel
Sangay Spa Hotel Banos
Sangay Hotel Banos
HOTEL SANGAY Baños
HOTEL SANGAY
SANGAY Baños
HOTEL SANGAY Banos
Sangay Hotel Banos Agua Santa
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa
Sangay Spa
Sangay Spa Hotel Hotel
HOTEL SANGAY
Sangay Spa Hotel Hotel
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa

Sangay Spa Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 158 out of 239 reviews
Rating 8 - Good. 49 out of 239 reviews
Rating 6 - Okay. 16 out of 239 reviews
Rating 4 - Poor. 9 out of 239 reviews
Rating 2 - Terrible. 7 out of 239 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was lovely. It is across from the natural pools. The town is beautiful.
Stayed 1 night in May 2025

10/10 Excellent

Silvana

Traveled with family
Liked: Cleanliness, amenities
Everything, breackfast includes the best
Stayed 3 nights in May 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great location, good food and staff was amazing.
Stayed 3 nights in May 2025

8/10 Good

Vasudevan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 2 nights in Mar 2025

6/10 Okay

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice but should be noted that the rooms don’t have AC. The staff were very nice and accommodating and brought a fan to the room. Also no elevators. I would suggest that they at least put screens on the windows so that guests can open the window without mosquitoes coming in. When we entered the room there were already mosquitos in the room. The hotel is older but clean.
Stayed 2 nights in May 2025

10/10 Excellent

Frazer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a large one with the advantage of a good spa - hot tubs, sauna and steam room. Staff were great, food was good.
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice option in town.

Wonderful place in town. Quiet locale but close to everything. Excellent staff. Great breakfast. Decent spa. Spacious, nice rooms. Two suggestions: ceiling fans in the rooms instead of chandeliers. I had to sleep with my balcony doors open in order to cool the room down at night. No phones in the spa wasn’t followed by Ecuadorians who visited. Many on speaker phones / FaceTimes instead of observing the quiet signage posted. Spa staff notified but weren’t open to requesting they stop so I left on numerous occasions.
Stayed 2 nights in Apr 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, staff is very welcoming helpful. Will stay here every time I come back to visit.
Stayed 2 nights in Mar 2025

10/10 Excellent

David, Cuenca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When in Banos I always stay ar rge Sangay Spa Hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Fernando

Stayed 2 nights in Dec 2024

8/10 Good

Armida, Hollis

Liked: Cleanliness
The rooms by the pool, lot of noises.
Stayed 1 night in Oct 2024

10/10 Excellent

CARLA REYES

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Las camas son cómodas
Stayed 2 nights in Nov 2024

10/10 Excellent

jorge

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place

8/10 Good

TRENTON, West Hollywood

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The "Cabanas Luxury Matrimonial" were bare basic. No ventilation, no AC, no fan, windows open but don't have screens to keep bus out. No chairs to sit, 2 towels, 2 hangers, 1 bottle of water, nothing else. The price was very reasonable though. The 2 jacuzzies were not hot. One was lukewarm and the other was cold. There were plenty of spa options available.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were outstanding and staff very friendly and helpful. I love the convenience of being close to the Termas.
Stayed 4 nights in Oct 2024

10/10 Excellent

David, Cuenca

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and beautiful hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Jammi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

David, Cuenca

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and great hotel to stay at. Close to everything
Stayed 1 night in Oct 2024

10/10 Excellent

Nicolas, Ambato

Stayed 1 night in Oct 2024

4/10 Poor

Oleg, Pompano beach

Traveled with partner
Disliked: Amenities, property conditions & facilities
Shower didn't work properly, breakfast was poor, room was very small and had nasty smell, the area around the hotel was good
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind, food was excellent, they even let me use the parking lot after i check out.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maricelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel clean and has a nice view of the cascade
Stayed 1 night in Sep 2024

10/10 Excellent

Imad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Sep 2024