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The Platinum Suite

5.0 star property

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Photo gallery for The Platinum Suite

Exterior
Lobby sitting area
Garden
Hallway
Interior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Laundry
  • Gym
  • Free WiFi

Explore the area

Map
88 Soi Phattanakarn 11 Phattanakarn Rd, Bangkok, Bangkok, 10250
  • Ramkhamhaeng University
    ‪3 min drive‬
  • Rajamangala National Stadium
    ‪4 min drive‬
  • Terminal 21 Shopping Mall
    ‪9 min drive‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, Balcony, City View

Standard Room, Balcony, City View | In-room safe, desk, blackout drapes, soundproofing

Standard Room, Balcony, City View

  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Exterior

Al Meroz Bangkok

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (466)
The price is $74
per night
$87 total
includes taxes & fees
May 14 - May 15
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About this property

The Platinum Suite

5-star hotel in Suan Luang
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a poolside bar, and massage/treatment rooms. Change of towels is available on request.
The Platinum Suite offers 201 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate dining areas. Televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
In addition to a full-service spa, The Platinum Suite features an outdoor pool and a fitness center. The hotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a business center. This luxury hotel also offers a children's pool, a garden, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

The Platinum Suite is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Takiang Ngen - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 150 for adults and THB 150 for children
  • A poolside bar
  • A restaurant

Restaurants on site

  • Takiang Ngen

Things to do

  • 24-hour pool access
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Free pool cabanas
  • Garden
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Elevator
  • Magnifying mirror
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Chef service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 650 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 150 for adults and THB 150 for children
  • Airport shuttle fee: THB 1000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: THB 650 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Platinum Suite Bangkok
Platinum Suite Hotel
Platinum Suite Hotel Bangkok
The Platinum Hotel Bangkok

The Platinum Suite Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 62 reviews
Rating 8 - Good. 25 out of 62 reviews
Rating 6 - Okay. 19 out of 62 reviews
Rating 4 - Poor. 4 out of 62 reviews
Rating 2 - Terrible. 3 out of 62 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

5.0/10

Amenities

7.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a 5 star hotel

The room was nowhere close to what the photos looked like online. Even the entrance looks totally different. Furthermore, this showed up as a 5star hotel on my filtered search, that's the biggest scam. It was no more than a 3 star hotel. This needs to be updated immediately so other customers are not cheated out of their money.
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quite and courteous staff.
Stayed 1 night in Dec 2023

6/10 Okay

Amar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Tonya

Disliked: Cleanliness, amenities, property conditions & facilities
Site should be updated to reflect no laundry facilities, no city view and clean better... very dated
Stayed 3 nights in Sep 2023

6/10 Okay

asad

Business traveler
Liked: Staff & service, room comfort
Sadly, I booked because it showed it had swimming pool, but the pool area was surrounded by trees which had leaves dropping constantly onto your body when sunbathing and the pool was full of leaves. So not ideal
Stayed 2 nights in Dec 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Friendly staff and very accommodating with my late arrival and late check out.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Everything seem great but the hotel may be short in staff, but everything was fine
Stayed 1 night in Jul 2019

8/10 Good

Esther, singapore

Business traveler
Liked: Staff & service, property conditions & facilities
A good value hotel if you just need comfortable room to rest. bed is comfortable and room is spacious which i really appreciate.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel about a 15-20 minute ride from the airport. Rooms had ample space and were comfortable. Close to downtown as well about 10 minutes.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Staff & service

junior suite.

it was comfortable
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness

Cleanliness must be improved, especially floor.

There is not clean for bath room floor and also in room. We have many noise go inside if another room made something.
Stayed 1 night in Nov 2017

8/10 Good

Geoff

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty room, especially the bathroom. There were detergent remains near the washbasin, the tap was not clean. Warm water was not in good condition. It made only very hot water or not hot at all. Air conditioner was in bad condition (too warm at day time even set to 18°C and water keeps dropping from the indoor unit).

10/10 Excellent

Robert T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel , just get taxi take you to it bout 50B

10/10 Excellent

Robert T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place stay cheap ,not far from ski rail A5 ,taxi cost 50baht

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, bit of a walk.

The hotel is very nice but it is a bit of a walk from the nearest station. Not much in the way of shops etc around either, although a couple of family mart's nearby. That said, I did enjoy my stay here I found the young lady on reception to be very welcoming and helpful and generally speaking the staff were all very good. The room itself was comfortable, clean and I thought, very good value, it even has a little kitchenette (although no microwave). If you have no issues with the walk to the station, I would recommend this hotel, also when you do get to the station (Ramkhamhaeng), it is very well situated with regards to linking up with the rest of Bangkok.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Great hotel for what you pay (£10/night for 2 people). Daily housekeeping and new toiletries. Location is ok - would strongly recommend using the fab train system and there is a train station roughly 10min walk away. Reception seem very confused regarding taxi bookings - 2 out of 2 didn't show and reception had no recollection of us booking . . . My advice is get one down the street or just ask when you need one there and then. Staff are lovely especially the young girls. One member of staff rolled her eyes at me when I asked for an additional wifi code as I have two devices which I found annoying but that was just one hitch. FamilyMart is 2 min walk as well for basics. We would stay here again especially considering the price.

10/10 Excellent

Jordan, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel not too far from airport

Staff was very friendly, helpful and accommodating.

6/10 Okay

JOE, NEW ZEALAND

was good for value of money

FOR WHAT I PAID IT WAS GOOD VALUE. APPROX 400 BAHT PER/NIGHT CLOSE TO EVERYWHERE I NEEDED TO GO VIA TAXI. RESTAURANT WAS AVAILABLE FOR CHINESE BUS TOURISTS BUT COULD OF PURCHASED FOOD IF PERSISTED. WAS CLOSE TO SOME GOOD LITTLE THAI FOOD SHOPS HOWEVER SO SUITED ME FINE. OVERALL I WAS HAPPY WITH THIS HOTEL, HAD MY THAI WIFE WITH ME ALSO HELPED WITH ANY TYPE OF LANGUAGE BARRIER. THEY COULD SPEAK A LITTLE ENGLISH ASWELL.

6/10 Okay

John, Sydney

Liked: Cleanliness, staff & service, room comfort

Generally nice hotel for the price...

The staff members are generally friendly and helpful ... but many are struggling with simple English... But everyone seems to be even worse including some bank managers that I had to deal with. I needed to supplement my simple words with a drawing, gestures and translator app .. also counter check in google map direction they provided. I got lost because of the direction which was given to me by staff. I only tried the in-house restaurant once... a disappointing cold breakfast turned me off ... everything was in a food warmer but they weren't heated. The daily 2 bottles of drinking water were delivered in old Changs 500mls glass bottles. One of them fell off the bench, broke and cost me Bt50. I could not see any of this 500mls Changs bottles at any store including the big supermarket. A plastic bottle with mineral water is being sold for only Bt14 - 20. There s facility for a kitchenette but no plates no bowls, spoon, forks. The internet is slow at the 4th floor. The instruction to link to the network was printed in font 4 and vague.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Brian O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice facility, large room, comfortable bed

Only had a very brief overnight stay, but found this hotel very good. Clean, neat room, helpful staff.

8/10 Good

Napasaphan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

confort

i'm happy to see here , good service

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is far away from public transportation.

It's quite far away from public BTS or MRT. If you want to go anywhere , you need to take taxi first. But overall the room was clean and nice.

8/10 Good

emmy, bkk, thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Many chinese tour group

Very good price. Not expensive resonable price. Bed is very comfort and room is room.