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Ramada Plaza by Wyndham Bangkok Menam Riverside

5.0 star property

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Photo gallery for Ramada Plaza by Wyndham Bangkok Menam Riverside

Presidential Suite, Multiple Beds (Two Bedrooms) | Private spa tub
Exterior
View from room
Presidential Suite, Multiple Beds (Two Bedrooms) | Premium bedding, minibar, in-room safe, individually decorated
Resort view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • 24/7 front desk

Explore the area

Map
2074 Charoenkrung Road, Bangkorlaem, Bangkok, Bangkok, 10120
  • Asiatique The Riverfront
    ‪8 min walk‬
  • ICONSIAM
    ‪6 min drive‬
  • MBK Center
    ‪6 min drive‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪42 min drive‬

Room options

View all photos for Suite, 1 King Bed, Balcony, River View

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Balcony, River View

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Balcony, River View

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Twin Beds, Balcony, River View

  • 603 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed, River View

Premium bedding, minibar, in-room safe, individually decorated

Premier Suite, 1 King Bed, River View

  • 603 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View (Plaza)

Suite, 1 King Bed, City View (Plaza) | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, City View (Plaza)

  • 603 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Terrace

  • 840 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Terrace

  • 1098 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Terrace

Executive Suite, 1 King Bed, Terrace | Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, 1 King Bed, Terrace

  • 1464 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Multiple Beds (Royal Thai Deluxe, Two Bedrooms)

Deluxe Suite, Multiple Beds (Royal Thai Deluxe, Two Bedrooms) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, Multiple Beds (Royal Thai Deluxe, Two Bedrooms)

  • 1098 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, River View

  • 366 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Grand Deluxe)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Grand Deluxe)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Thai Deluxe)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Pool View (Thai Deluxe)

  • 366 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Accessible

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View (Plaza)

Suite, 1 King Bed, River View (Plaza) | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, River View (Plaza)

  • 603 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View (Royal Thai Suite)

Suite, 1 King Bed, River View (Royal Thai Suite) | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, River View (Royal Thai Suite)

  • 732 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, River View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds, River View

  • 366 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds (Grand Deluxe)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds (Grand Deluxe)

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | Premium bedding, minibar, in-room safe, individually decorated

Triple Room, 3 Twin Beds

  • 431 sq ft
  • River view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Presidential Suite, Multiple Beds (Two Bedrooms)

Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite, Multiple Beds (Two Bedrooms)

  • 1830 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite, 2 Queen Beds, Terrace

Executive Suite, 2 Queen Beds, Terrace | Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, 2 Queen Beds, Terrace

  • 1442 sq ft
  • River view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 2 Twin Beds

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Accessible

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds, Accessible

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds, City View (Plaza)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Twin Beds, City View (Plaza)

  • 603 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds, River View (Royal Thai Suite)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Twin Beds, River View (Royal Thai Suite)

  • 732 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds, River View (Plaza)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Twin Beds, River View (Plaza)

  • 603 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Pool View (Thai Deluxe)

Room, 2 Twin Beds, Pool View (Thai Deluxe) | Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds, Pool View (Thai Deluxe)

  • 366 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, River View (Premier)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds, River View (Premier)

  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, River View (Premier)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, River View (Premier)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Ramada Plaza by Wyndham Bangkok Menam Riverside

5-star Bangkok hotel, connected to a shopping center in Bangkok Riverside
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar. Housekeeping is available on request.
Ramada Plaza by Wyndham Bangkok Menam Riverside offers 501 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heavena Wellness & Spa has 8 treatment rooms including rooms for couples. Services include massages. The spa is open daily.
In addition to a full-service spa, Ramada Plaza by Wyndham Bangkok Menam Riverside features an outdoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 6458 square feet (600 square meters) include a conference center. This luxury hotel also offers a children's pool, a fitness center, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in May 2018.

Ramada Plaza by Wyndham Bangkok Menam Riverside has designated areas for smoking.

Buffet breakfasts are available for a surcharge.
The Terrace @72 - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
The Waves - Overlooking the pool and garden, this bar serves brunch, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
Ah Yat Abalone - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Reservations are required. Open daily.
Coconut Terrace - This cocktail bar overlooks the pool and garden. Open daily.
Thai Pavilion Lobby Bar - This lobby lounge is located by the pool. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Hindi, Indonesian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: THB 790 for adults and THB 390 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ah Yat Abalone
  • Coconut Terrace
  • Thai Pavilion Lobby Bar
  • The Terrace @72
  • The Waves

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,458 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1986
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • Renovated entire property - May 2018
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Private check-in is available for guests with Club benefits.]
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 25 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1400.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 3000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 790 for adults and THB 390 for children
  • Airport shuttle fee: THB 3000 per vehicle (roundtrip, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Menam
Menam Ramada
Ramada Menam
Ramada Menam Hotel
Ramada Menam Hotel Riverside Plaza
Ramada Plaza Menam Riverside
Plaza Menam Riverside Ramada
Ramada Hotel Bangkok
Ramada Plaza Menam Riverside Hotel Bangkok
Ramada Plaza Bangkok Menam Riverside Hotel
Ramada Plaza Bangkok Menam Riverside
Ramada Plaza Menam Riverside Hotel
Ramada Plaza Menam Hotel
Ramada Plaza Menam
Ramada Plaza Wyndham Bangkok Menam Riverside Hotel
Ramada Plaza Wyndham Menam Riverside Hotel
Ramada Plaza Wyndham Bangkok Menam Riverside
Ramada Plaza Wyndham Menam Riverside
Plaza Menam Riverside Ramada

Ramada Plaza by Wyndham Bangkok Menam Riverside Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 1002 reviews
Rating 8 - Good. 329 out of 1002 reviews
Rating 6 - Okay. 102 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Joseph

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Amenities
The rooms weren’t as great, modern or spacious as was advertised. Location was great.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ingrid

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in Jan 2025

8/10 Good

Bradley

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, Easy ferry ride too.
Stayed 1 night in Jan 2025

10/10 Excellent

YI-Chen

Stayed 2 nights in Jan 2025

10/10 Excellent

Edwin, Agoura Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out staff members were very courteous, professional, friendly, and helpful. Security was a paramount! Club snack hour and breakfast hour were great. Activities hour were also excellent! One lacking, for me & not for many, was the availability of hot sauces or Thai hot chili peppers. For being in Thailand, I was personally disappointed! ;-)
Stayed 6 nights in Jan 2025

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities
Location on the river and close to transportation like the boat. Downsides was bath sink was sluggish.
Stayed 3 nights in Jan 2025

8/10 Good

Bruno

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Yafen

Stayed 1 night in Dec 2024

4/10 Poor

Abhishek

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Great hotel, terrible room

We stayed in the largest suite, the room I think is the most expensive in the hotel or certainly one of the most. Walking in to the room the smell of a sewer hits you. The master bedroom bathroom just smelled awful. So bad it actually woke me up. Also, the hot water didn't work. I had to call maintenance to fix it. Took 20 mins. The hotel itself is lovely and modern. Wonderful dining and spa. If only the room lived up to the rest of the hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spot. Staff made all the difference - they knew us immediately and made sure we were well taken care of. Building was very clean, very close to everything as well
Stayed 7 nights in Dec 2024

8/10 Good

Ove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The staff was fantastic. Cleanliness was very good. Fantastic location along the river. The wifi was a total mess, logged us out all time and we couldn't use it in our room. Got help from the staff but it didn't help. The pool could have a bit warmer.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Laurence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school ambiance
Stayed 2 nights in Dec 2024

10/10 Excellent

Niyada

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got the best view of chao Praya river , room # 1530 We had a good time to celebrate new year 2025 Fantastic memories of fireworks and panorama view Also best customer service from the staffs Welcome service at check in point
Stayed 1 night in Dec 2024

6/10 Okay

Rami

Traveled with family
Liked: Cleanliness, staff & service

Good Stay

The rooms are a bit old, but the hotel was great. The staff were super friendly and nice. Location wise it was great, the complimentary boat service was awesome. Yet they over-charged us (like a lot) for breakfast and that kinda a mess.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Cryslin

Traveled with family
Liked: Staff & service
The staff were great, and the rooms were nice and clean. The hotel is outdated. Amenities like sauna was not working..there was a lizard in the Steam room, so it didn't seem like the place was used often or maintained well. It's walking distance to the shopping centre, restaurants in the area were okay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Håkan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Wonderful what a great location loved staying there.
Stayed 2 nights in Dec 2024

10/10 Excellent

w

Stayed 5 nights in Dec 2024

10/10 Excellent

Khalid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent. Breakfast buff has great variety. Rooms are specious and very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Jeanette

Disliked: Cleanliness, staff & service, property conditions & facilities
I found 1bug in the shower and notified the front desk & showed them the picture. They said they will notify the housekeeping. When I went back to my room hours later, I found 2 bugs. I spoke to the front desk manager and all he said was sorry. I will not stay there again. Very poor customer service.
Stayed 1 night in Dec 2024

2/10 Terrible

Dana

Traveled with partner
Disliked: Cleanliness, staff & service
Property was just OK. Seems dated. check out was terrible. We told them we took 2 drinks from the minibar, they charged us for one on checkout which we paid for. then a day later they sent me an email saying we took they 2 drinks which I told them and double charged for 1 of them. no response when I emailed the mistake. apparently ok to just rip people off. won't be back I dont trust them. stupid thing to considering our total bill.
Stayed 3 nights in Nov 2024