Hyatt Regency Bangkok Suvarnabhumi Airport

4.5 star property

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Room, 2 Twin Beds (Club Access) | Minibar, in-room safe, desk, laptop workspace
Lobby sitting area
Gazebo
Billiards
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

Explore the area

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999 Suvarnabhumi Airport Hotel, Moo 1 Nongprue, Bang Phli, Samut Prakan, 10540
  • King Mongkut's Institute of Technology Ladkrabang
    ‪4 min drive‬
  • The Paseo Mall
    ‪6 min drive‬
  • Mega Bangna
    ‪14 min drive‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪7 min walk‬

Room options

Room, 1 King Bed, Garden View

  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Garden View

  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed (Club Access)

  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds (Club Access)

  • Sleeps 3
  • 2 Twin Beds

Executive Suite

  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds

Junior Suite

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Pool View

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Pool View

  • Sleeps 3
  • 2 Twin Beds

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About this property

Hyatt Regency Bangkok Suvarnabhumi Airport

4.5-star hotel in Nong Prue
This hotel features 4 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a poolside bar. Housekeeping is available on request.
Hyatt Regency Bangkok Suvarnabhumi Airport offers 610 accommodations with minibars and safes. Satellite television is provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Bang Phli hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Hyatt Regency Bangkok Suvarnabhumi Airport features an outdoor pool and a hot tub. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 8762 square feet (814 square meters) include conference space. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a sauna. A roundtrip airport shuttle (available 24 hours) and an area shuttle are complimentary for guests. Onsite self parking is complimentary.

Hyatt Regency Bangkok Suvarnabhumi Airport has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 4:00 AM and 10:30 AM.
Children aged 15 and younger eat free breakfast.
Golden Village - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Touchdown - This sports bar serves light fare only. Open daily.
The Square - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
Sala Thai - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.
Kinsen - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 4:00 AM to 10:30 AM for a fee: THB 850 for adults and THB 425 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Golden Village
  • Kinsen
  • Sala Thai
  • The Square
  • Touchdown

Things to do

  • 24-hour gym
  • Art gallery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,762 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator

More

  • 2 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: midnight; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before midnight
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is adjacent to the airport, and is connected to the terminal via underground walkway (B1). Guests can also reach the property via 24-hour airport shuttle service from Gate 4, Arrival Level. Airport shuttle service is available on a first-come, first-served basis.
Children 15 and under receive daily breakfast and 1 rollaway bed for no charge.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 15 and younger eat free breakfast
Rollaway/extra beds are available for THB 1532.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 850 for adults and THB 425 for children
  • Rollaway bed fee: THB 1532.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel Hotel Suvarnabhumi Airport
Novotel Suvarnabhumi Airport
Suvarnabhumi Airport Novotel
Novotel Suvarnabhumi Airport Hotel Bang Phli
Novotel Bangkok Suvarnabhumi Airport Hotel Bang Phli
Novotel Bangkok Suvarnabhumi Airport Bang Phli
Hotel Novotel Bangkok Suvarnabhumi Airport Bang Phli
Bang Phli Novotel Bangkok Suvarnabhumi Airport Hotel
Novotel Bangkok Suvarnabhumi Airport Hotel
Hotel Novotel Bangkok Suvarnabhumi Airport
Novotel Suvarnabhumi Airport
Novotel Bangkok Suvarnabhumi

Hyatt Regency Bangkok Suvarnabhumi Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 164 out of 334 reviews
Rating 8 - Good. 90 out of 334 reviews
Rating 6 - Okay. 37 out of 334 reviews
Rating 4 - Poor. 26 out of 334 reviews
Rating 2 - Terrible. 17 out of 334 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient to BKK

Good location for short layovers in Bangkok.
Stayed 1 night in Mar 2025

6/10 Okay

Michiru

Stayed 1 night in Mar 2025

8/10 Good

Paul

Traveled with partner
Liked: Staff & service, amenities
Proximity to airport can’t be beat. Easy shuttle to and from the airport. Good dining options. The room itself left much to be desired. Its decor was dated and it had a very misty smell that didn’t go away when the AC went on. Was only there for 6 hours before a long flight so didn’t raise the issue.
Stayed 1 night in Mar 2025

8/10 Good

Dario

Traveled with group
Stayed 1 night in Mar 2025

8/10 Good

diane

Traveled with family
Stayed 1 night in Mar 2025

4/10 Poor

Mark, Monaco

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Public areas all good, check in desk is bizarrely placed as far away as possible from shuttle drop off which is mildly annoying. Room was in poor condition, very smelly, noisy air conditioning. Well overdue for renovation. I’m guessing proximity to the airport and Bangkok traffic will keep guests coming, no matter what.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.
Stayed 1 night in Mar 2025

10/10 Excellent

Stacey

Stayed 1 night in Feb 2025

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and super accommodating for flight delays and cancellations.
Stayed 1 night in Mar 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been to this hotel on multiple occasions and have never had a problem. The staff is very accommodating and helpful. Pool area was very beautiful.
Stayed 3 nights in Feb 2025

6/10 Okay

Eunice, henderson

Traveled with partner
Disliked: Staff & service
I had reservations but, waited for over 40 minutes and there were only two persons in front of me. Check in was terrible especially in a hotel that caters to tired travelers. The room was fine but, furniture was was old,chipped & stained. Also, there should be signage that slippers in room are not complimentary as they are in other hotels. All in all convenience of hotel was wonderful for early morning flight or one night stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice staff.
Stayed 1 night in Jan 2025

2/10 Terrible

Ali

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room was filled with cockroaches and insects. The place was clearly not cleaned at all. This is not acceptable at all. Our three year old daughter was uncomfortable and couldnt sleep. It was filthy.
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Connor, Nashua

Stayed 1 night in Feb 2025

8/10 Good

diane

Stayed 1 night in Feb 2025

8/10 Good

Eric Keith, Montreal

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

PATCHAYA

Liked: Cleanliness, staff & service
Service very good staff very nice but the hotel room are old the door don’t have security lock I stay at room 2511 .
Stayed 2 nights in Feb 2025

10/10 Excellent

Donald, Tulsa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time my wife and I visit our Thai family, we stay at the Novotel Suvarnabhumi Airport Hotel, recently acquired by Hyatt. The shuttle to and from the airport is incredibly convenient and reduces the stress of departing Thailand, especially for early morning flights. The staff is professional and efficient. There were always interesting art or cultural displays in the magnificent lobby in the past, but that doesn’t seem to occur now. The rooms are OK, but, in general, the hotel has been showing wear and tear over the years and needs renovations. Hopefully, Hyatt will invest in restoring the hotel to what it was like 15 years ago. The restaurant and its limited menu have always underwhelmed me. However, there is a buffet that we’ve never tried.
Stayed 1 night in Feb 2025

4/10 Poor

STEPHANE

Stayed 1 night in Feb 2025

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Liked closeness to airport
Stayed 1 night in Feb 2025

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean hotel with a nice staff.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Bugs

Cockroach and ants in room. Not impressed with the cost to have this experence.
Stayed 1 night in Feb 2025

6/10 Okay

Sarah

Traveled with partner
Liked: Staff & service
Just good for an overnighter before flight
Stayed 1 night in Feb 2025