Mercure Bangkok Sukhumvit 11

4.0 star property

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Photo gallery for Mercure Bangkok Sukhumvit 11

Outdoor pool, free cabanas, pool umbrellas
1 bedroom, in-room safe, desk, blackout drapes
Terrace/patio
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

Map
18 Sukhumvit Soi 11 Nana Khlongtoey, Bangkok, 10110
  • Nana Square
    ‪5 min walk‬
  • Bumrungrad Hospital
    ‪7 min walk‬
  • Terminal 21 Shopping Mall
    ‪9 min walk‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪20 min drive‬

Room options

Deluxe Twin Room, 2 Twin Beds, Bathtub

  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Privilege Twin Bed, Lounge Access

  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Bathtub

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 366 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room, 2 Twin Beds

  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Family Room, Multiple Beds

  • 463 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bunk Bed

Suite, 1 King Bed

  • 936 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Family Room, 2 Double Beds, Connecting Rooms

  • Sleeps 6
  • 2 Double Beds

Privilege King Bed, Lounge Access

  • 463 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Mercure Bangkok Sukhumvit 11

4-star hotel in Sukhumvit
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Mercure Bangkok Sukhumvit 11 offers 232 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. LCD televisions are featured in guestrooms.

Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
In addition to a children's pool and an outdoor pool, Mercure Bangkok Sukhumvit 11 provides a sauna and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge.

A business center is on site at this 4-star property. This Art Deco hotel also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Mercure Bangkok Sukhumvit 11 has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Mercure Bangkok Sukhumvit 11 has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 412 for adults and THB 206 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 17 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1765.5 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 412 for adults and THB 206 for children
  • Airport shuttle fee: THB 2500 per vehicle (one way)
  • Rollaway bed fee: THB 1765.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Bangkok Sukhumvit 11 Hotel
Mercure 11 Hotel
Mercure 11
Mercure Bangkok Sukhumvit 11 (opening December 2016)

Mercure Bangkok Sukhumvit 11 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1000 reviews
Rating 8 - Good. 296 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff make the stay here. from the upgrade on check-in to the very very help concierge staff. I cant praise the hospitality enough and I would recommend the Mercure to everyone. The location is supreme with many good restaurants nearby
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mercure is in the heart of restaurants and entertainment areas. All is within a short walk. The hotel itself is beautiful and The staff are very helpful and obliging. I would definitely recommend and stay again
Stayed 2 nights in Mar 2025

6/10 Okay

Ahmed

Traveled with group
So rooms are really smelly! I had to change 2 rooms before ending up with a descent one
Stayed 3 nights in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel in the best location

This was the first hotel I ever stayed In Thailand back in 2012 when it was the President Palce. Still a fantastic hotel (maybe not just as nice) Great location don’t really have any complaints apart from the price (£115 per night) which is just way over the top which means i wouldn’t stay here again unfortunately.
Stayed 7 nights in Feb 2025

8/10 Good

vipin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safe and convenient
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard D

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing sweet staff of concierge and everyone making sure you are OK and comfortable. Loved every minute being around them. I will return for sure!
Stayed 9 nights in Mar 2025

10/10 Excellent

Anthony Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

luis

Stayed 2 nights in Mar 2025

10/10 Excellent

hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden gem 💎.

Very comfortable with nice pool and adequate gym. Buffet breakfast is one of the best! Staff is super. Extremely clean throughout the facility. Definitely staying again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Mark

Stayed 3 nights in Feb 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
5 stars
Stayed 4 nights in Feb 2025

10/10 Excellent

vipin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff
Stayed 1 night in Feb 2025

8/10 Good

Feher

Traveled with family
Liked: Cleanliness, staff & service, amenities
The Mercure 11 is a pretty decent hotel in the middle of a very busy area. The area it self has seedy element around it, but also tons of food and shopping. The room itself was pretty nice - spacious and well decorated. My issue came from the smoke detector in my room that was blinking all night and made it difficult to sleep. The pool area was really nice and ample warm towels were available. Bombay at the lobby was great and really helped out with getting my room ready early and attending to whatever else I needed. Overall, a pretty good hotel.
Stayed 3 nights in Feb 2025

8/10 Good

DARYL

Liked: Cleanliness, staff & service, property conditions & facilities
My go to hotel on sukumvit soi 11 such a great location..This time I was given a different room, small,small window end room, normally there are some complimentary drinks in the fridge, not this time even tho I booked the exact same room as last time.. Great pool area and great, friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a lovely stay at Mercure Sukhamvit 11. The room was clean and spacious (we had a family room) and the breakfast buffet was fabulous... we particularly liked sitting on the terrace and watching the world go by. Mercure is well located for transport and within an easy walk of the Terminal 21 mall (and its amazing food court). The staff were also brilliant. Particular shout outs to Wan in the cleaning crew and to Addison and Kit at the concierge desk. I'd absolutely stay at Mercure Sukhamvit 11 again, we had a great stay.
Stayed 7 nights in Jan 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and kind.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

hugh

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice rooms
Stayed 2 nights in Jan 2025