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Emporium Suites by Chatrium

5.0 star property

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Photo gallery for Emporium Suites by Chatrium

Cleanliness standards
City view
Outdoor pool
Couples treatment rooms, body treatments, aromatherapy
2 bars/lounges, lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Parking included

Explore the area

Map
622 Sukhumvit Soi 24, Bangkok, Bangkok, 10110
  • Emporium
    ‪1 min walk‬
  • EmQuartier
    ‪2 min walk‬
  • Terminal 21 Shopping Mall
    ‪17 min walk‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪21 min drive‬

Room options

View all photos for One Bedroom Suite

Toys

One Bedroom Suite

  • 1023 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Premier Suite

Three Bedroom Premier Suite | 1 bedroom, minibar, in-room safe, blackout drapes

Three Bedroom Premier Suite

  • 2153 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Grand Deluxe King

Coffee/tea maker, highchair

Grand Deluxe King

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Suite

Toys

Two Bedroom Suite

  • 1453 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Deluxe Suite

One Bedroom Deluxe Suite | Living area | Toys

One Bedroom Deluxe Suite

  • 1238 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Executive Suite

Two Bedroom Executive Suite | Living area | Toys

Two Bedroom Executive Suite

  • 1453 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe King

1 bedroom, minibar, in-room safe, blackout drapes

Deluxe King

  • 592 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Twin

Grand Deluxe Twin | Private kitchen | Coffee/tea maker, highchair

Grand Deluxe Twin

  • 700 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Deluxe Twin

Executive Deluxe Twin | 1 bedroom, minibar, in-room safe, blackout drapes

Executive Deluxe Twin

  • 861 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Deluxe King

Toys

Executive Deluxe King

  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Terrace Suite

Two Bedroom Terrace Suite | 1 bedroom, minibar, in-room safe, blackout drapes

Two Bedroom Terrace Suite

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Penthouse

Luxury Penthouse | 1 bedroom, minibar, in-room safe, blackout drapes

Luxury Penthouse

  • 5920 sq ft
  • City view
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Queen Bed

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About this property

Emporium Suites by Chatrium

5-star Bangkok hotel, connected to a rail/subway station in Sukhumvit
Along with a full-service spa, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a sauna, and a coffee shop/cafe are onsite. Change of towels is available on request.
Emporium Suites by Chatrium offers 149 accommodations with laptop-compatible safes and bathrobes. This Bangkok hotel provides complimentary wired and wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Thann Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, Emporium Suites by Chatrium features a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, 5 meeting rooms, and limo/town car service. Event facilities measuring 2400 square feet (223 square meters) include conference space. This luxury hotel also offers spa services, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary secured self parking is available on site, along with a car charging station.

Emporium Suites by Chatrium has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
The Emporia Restaurant - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Lobby Lounge - This lobby lounge specializes in local and international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Pool Bar - This poolside bar specializes in local and international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 730 for adults and THB 365 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Lobby Lounge
  • Pool Bar
  • The Emporia Restaurant

Things to do

  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Sauna
  • Shopping mall
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Baby toys
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,400 square feet of conference space
  • 5 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Magnifying mirror
  • No elevator
  • Smooth flooring in public areas
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • 1 building
  • 17 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 730 for adults and THB 365 for children
  • Airport shuttle fee: THB 2400 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property caters to LGBTQ+ guests
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chatrium Emporium
Chatrium Emporium Suites
Emporium Chatrium
Emporium Suites
Emporium Suites Chatrium
Emporium Suites Chatrium Bangkok
Emporium Suites Chatrium Hotel
Emporium Suites Chatrium Hotel Bangkok
Bangkok Emporium Hotel
Emporium Hotel Bangkok
Emporium Suites By Chatrium Hotel Bangkok
Bangkok Emporium Hotel
Emporium Hotel Bangkok

Emporium Suites by Chatrium Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 500 out of 1002 reviews
Rating 8 - Good. 352 out of 1002 reviews
Rating 6 - Okay. 103 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

York Hill

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Hotel is too old.
Stayed 1 night in Mar 2025

6/10 Okay

Ashley

Traveled with partner
Liked: Cleanliness, amenities
Underwhelming. Arrived, took my own bags out the car and was only when i was about to open the door myself the bell boys did anything at all. Car parking isn’t theirs, nor do they have their own parks roped off like most others. You share it with the shopping center so if you arrive at midday, prepare for a 30 minute car parking hunt/maybe no parks at all. No option of valet, although i did notice the car parking has its own valet when we were leaving. Finally checked into the room to find a notice about construction noise during the day for our stay, and a freshly painted room that would get you high in five minutes (seriously, did anybody walk into that room beforehand?). Changed rooms. Checkin process: 1 hours. Breakfast. Average at best. Possibly the smallest “buffet”, with the sole of the worst food i’ve had in a long while. “crispy bacon” means “carpet bacon” with no taste at all. Big kitchen, with no utensils, you have to order if you want to use them. Good points: size of room was m is huge, gym and pool areas were amazing, although lack of cleaning instruments/staff was concerning . Plenty better options very close by that are much better value with much better service/breakfast options. Without the facilities and location this seems like a 3 star hotel at best. It seems management haven’t stepped out of their bubble and seen what they are competing with, and that they are just living off their corporate rates. I certainly won’t be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Johan Andrew Klinge, Kristiansund N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, good quality and great location near a beautiful park. Will be back
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

2/10 Terrible

Man Man Joules

Stayed 1 night in Feb 2025

10/10 Excellent

Orin

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2025

10/10 Excellent

David, Sorrento

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from everyone is excellent, from reception, cleaners, breakfast staff and swimming pool staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sam

Stayed 2 nights in Jan 2025

10/10 Excellent

Anchari, Auckland

Liked: Cleanliness, amenities, property conditions & facilities
Perfect area
Stayed 1 night in Jan 2025

10/10 Excellent

Blair, Fenton

Stayed 7 nights in Dec 2024

10/10 Excellent

CHUNG YAN ALEXANDRA

Stayed 5 nights in Dec 2024

10/10 Excellent

Chayapon

Stayed 1 night in Dec 2024

8/10 Good

Karan Vir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

6/10 Okay

Qianru Melissa

Stayed 4 nights in Dec 2024

10/10 Excellent

KENNETH R

Liked: Amenities, property conditions & facilities
Professional
Stayed 5 nights in Dec 2024

2/10 Terrible

Zheng

Stayed 2 nights in Dec 2024

2/10 Terrible

Algaradi

Stayed 5 nights in Nov 2024

10/10 Excellent

Raj

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best in Bangkok for families, stay there all the time. Every time I try another place for a change, I regret it when I compare it to the Emporium Suites. Connected to the mall, food courts, cinema, and BTS subway. Excellent super friendly and helpful staff at a good price. Biggest apartment style rooms, verandas, kitchens, and laundry machines. Our kids call it home.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2024

6/10 Okay

Kong

Stayed 3 nights in Oct 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome pool and really good gym. Breakfast buffet changes its selection daily which is good. Staff very efficient and friendly. Finally, cant beat the location, right on the BTS and the three emporia malls
Stayed 1 night in Nov 2024

6/10 Okay

Carol

Traveled with group
Liked: Staff & service
We liked the location on Sukhumvit rd, close to the shopping centres. The staff were friendly. The pool looks although didnt get to use. Dislikes: This is not a 5 star property, room is looking tired, lifts, 3 of of, 1 not working the whole time are painfully slow and really make a big impact on enjoying your stay. The buffet breakfast is very small, very few options for a 5 star hotel. Especially considering all other 5 star hotels close by who are far more superior. For over $500 AUD for 2 nights there are so many better options close by. I wont be returning.
Stayed 2 nights in Nov 2024

6/10 Okay

DOMINIQUE

Liked: Cleanliness, amenities
Disliked: Staff & service
It was not our first stay in this hotel and we were looking forward to it .The hote litself was gochexk in ,to service at the restaurant was far from friendly whicis unusual in Thailand
Stayed 2 nights in Nov 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very large sized rooms and polite staff would recommend
Stayed 1 night in Nov 2024

10/10 Excellent

WING CHEONG

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank for your hotel to provide free birthday's cake to us
Stayed 6 nights in Nov 2024