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Grand Mercure Bangkok Atrium

5.0 star property

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Photo gallery for Grand Mercure Bangkok Atrium

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, sun loungers
Exterior
Room, 1 King Bed, Corner | City view
Executive Suite, 1 King Bed (Business Lounge Access) | City view
2 bars/lounges, lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service

Explore the area

Map
1880 New Petchburi Road, Bangkok, Bangkok, 10310
  • Central Plaza Grand Rama 9
    ‪2 min drive‬
  • Terminal 21 Shopping Mall
    ‪3 min drive‬
  • Pratunam Market
    ‪4 min drive‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

  • City view
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Business Lounge Access)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed (Business Lounge Access)

  • City view
  • 958 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Executive Lounge Access)

Suite, 1 King Bed, Corner (Executive Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Corner (Executive Lounge Access)

  • City view
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Business Lounge Access)

Premium bedding, in-room safe, desk, laptop workspace

Grand Suite, 1 King Bed (Business Lounge Access)

  • City view
  • 1389 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Executive Lounge Access)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed (Executive Lounge Access)

  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds (Executive Lounge Access)

Executive Room, 2 Twin Beds (Executive Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Twin Beds (Executive Lounge Access)

  • City view
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room, 2 Twin Beds

  • City view
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Grand Mercure Bangkok Atrium

5-star hotel in Sukhumvit
This hotel features 2 restaurants, an outdoor pool, and 2 bars/lounges. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a sauna are onsite. Change of towels is available on request.
Grand Mercure Bangkok Atrium offers 568 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. This Bangkok hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and Thai massages.
In addition to a children's pool and an outdoor pool, Grand Mercure Bangkok Atrium provides a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Event facilities measuring 3272 square feet (304 square meters) include a conference center. This luxury hotel also offers spa services, a terrace, and multilingual staff. A shopping center shuttle and a train station drop-off service are complimentary for guests. Complimentary self parking is available on site, along with a car charging station.

Grand Mercure Bangkok Atrium has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Benihana - This steakhouse specializes in Japanese cuisine and serves lunch and dinner.
Public - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Poolside Bar - This poolside bar serves lunch and dinner. Happy hour is offered. Open daily.
Lobby Bar - This lobby lounge serves brunch only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle (surcharge)
  • Free train station drop-off shuttle from 8:00 AM to 4:00 PM
  • Train station shuttle at scheduled times, on request
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 530 for adults and THB 265 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Benihana
  • Lobby Bar
  • Poolside Bar
  • Public

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference center (3,272 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 23 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1994
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is a certified Thailand SHA hotel.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1200 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 530 for adults and THB 265 for children
  • Airport shuttle fee: THB 1200 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast included rates do not include breakfast for children included in the reservation.

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Atrium Hotel Bangkok
Bangkok Atrium
Amari Atrium Bangkok Hotel Bangkok
Hotel Amari Atrium
AVANI Atrium Bangkok Hotel
AVANI Atrium Hotel
AVANI Atrium Bangkok
AVANI Atrium
Atrium Bangkok
Avani Atrium Hotel
Avani Atrium Bangkok
Avani Atrium
Hotel Avani Atrium Bangkok Hotel Bangkok
Bangkok Avani Atrium Bangkok Hotel Hotel
Hotel Avani Atrium Bangkok Hotel
Avani Atrium Bangkok Hotel Bangkok
Atrium Bangkok

Grand Mercure Bangkok Atrium Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 468 out of 1003 reviews
Rating 8 - Good. 359 out of 1003 reviews
Rating 6 - Okay. 112 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Raymond

Stayed 1 night in Feb 2025

8/10 Good

michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Lobzang

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

Sabin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay😳 I will be back!
Stayed 3 nights in Jan 2025

6/10 Okay

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad 'chef', bad attitude, bad hygiene, a liability

We booked 3 nights on HB, we don't eat lunch so all good was taken care of. On our last night I chose the penne pasta with tomato sauce. When it arrived Ifound the sauce to be very thick with a bad taste. I think it was just a few cherry tomatoes and some awful tomato paste. I tried to eat it but had to give up. I asked the waitress to change it. She apologised and tookk the plate away. She quickly returned to tell me the 'chef' says there is nothing wrong with it and has refused to change it. Can you imagine that, and in a Mercure Hotel??!! I was intending to complain next morning but events overtook that. All evening, my stomach ached. At 10pm, I needed the toilet. While using the toilet, I suddenly became dizzy, cold sweats and feeling really awful. That passed about 5 mins later, I was still using the toilet. Suddenly and without warning I projectile vomited. Most went into the handbasin but also on the floor. I went down to reception to ask for some cleaning materials. The hotel kindly sent a cleaner to our room. This is a fabulous hotel, fabulous, friendly and helpful staff let down by just one individual, a complete liability. The hotel manager was very apologetic and promised action would be taken to prevent the maverick 'chef' from ever interacting with future guests. So, after some consideration, I feel 5 stars would be excessive even though well deserved by 99.9% of the staff. I was very poorly, vomiting an additional 4 times during the night so 3 stars
Stayed 3 nights in Jan 2025

10/10 Excellent

Pratiek

Liked: Cleanliness, staff & service, amenities
Great property
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Stayed 2 nights in Jan 2025

10/10 Excellent

Peter Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always friendly and helpful. Arranging taxis and giving very accurate estimates for times to destinations kept me on time for excursions. The room was spacious. Lots of hot water and great water pressure. The breakfast buffet had a great selection to choose from. The restaurant food was delicious.
Stayed 7 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room. Staff all nice and friendly.
Stayed 2 nights in Jan 2025

8/10 Good

Ham Chiang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
shutter bus services to near by shopping mall and train stations is a plus.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ankit

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Rei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for two weeks. Great staff and clean facilities.
Stayed 13 nights in Jan 2025

6/10 Okay

Mingma

Liked: Staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Jan 2025

10/10 Excellent

Brad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again in a heartbeat
Stayed 2 nights in Jan 2025

6/10 Okay

Mattia

Stayed 3 nights in Jan 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Jan 2025

10/10 Excellent

saurabh, New Delhi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with excellent location. At the heart of the main city.
Stayed 3 nights in Dec 2024

2/10 Terrible

Heena

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely rude. They don’t know how to speak to the guests being an international hotel with 5 stars. Extremely disappointing
Stayed 4 nights in Nov 2024

10/10 Excellent

Carmina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful people working at the property.
Stayed 4 nights in Dec 2024

6/10 Okay

Muhammad Shahed, NORTHAMPTON

Stayed 3 nights in Oct 2024

10/10 Excellent

Angel

Stayed 1 night in Dec 2024

6/10 Okay

charles

Liked: Staff & service, amenities
At first, I loved the hotel, but as I focused more, I realized it was dated, and the cleanliness was not quite up to my standards. I believe this was due more to the guests staying there than to the staff's work ethic. I had a nice stay. The staff was friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Stayed 1 night in Nov 2024