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Tunnel Mountain Resort

3.5 star property

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Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room | TV
Indoor pool
Interior entrance
Deluxe Condo, 1 Bedroom Loft (3 Queen) | 1 bedroom, hypo-allergenic bedding, blackout drapes, iron/ironing board
Porch

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Banff National Park Information Centre
    ‪19 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪19 min walk‬
  • Tunnel Mountain
    ‪7 min drive‬

Room options

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds | 1 bedroom, hypo-allergenic bedding, blackout drapes, iron/ironing board

Standard Suite, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Condo

Studio Condo | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Studio Condo

  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen) | 1 bedroom, hypo-allergenic bedding, blackout drapes, iron/ironing board

Deluxe Condo, 1 Bedroom Loft (3 Queen)

  • 645 sq ft
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin | 1 bedroom, hypo-allergenic bedding, blackout drapes, iron/ironing board

Mountain Cabin

  • 650 sq ft
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King | 1 bedroom, hypo-allergenic bedding, blackout drapes, iron/ironing board

Superior Suite, 1 Queen and 1 King

  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen) | 1 bedroom, hypo-allergenic bedding, blackout drapes, iron/ironing board

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

  • 650 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins | 1 bedroom, hypo-allergenic bedding, blackout drapes, iron/ironing board

Superior Suite, 1 Queen and 2 Twins

  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

Tunnel Mountain Resort

Lodge in Tunnel Mountain District
Along with an indoor pool, this smoke-free lodge has a fitness center and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Tunnel Mountain Resort provides a sauna and a fitness center. Wireless Internet access is complimentary. A business center is on site. This family-friendly lodge also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Tunnel Mountain Resort is a smoke-free property.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1102 out of 1797 reviews
Rating 8 - Good. 468 out of 1797 reviews
Rating 6 - Okay. 141 out of 1797 reviews
Rating 4 - Poor. 54 out of 1797 reviews
Rating 2 - Terrible. 32 out of 1797 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and good location
Stayed 4 nights in Feb 2025

10/10 Excellent

Dianna

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Kezia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Kristen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Wasn't expecting a basement room but it was really a pleasant surprise. It was well lit, comfortable and had a lot of great amenities. Love that there is a fridge and countertop hotplate.
Stayed 1 night in Mar 2025

8/10 Good

Ed

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is about 2km outside of Banff. It is in a very wooded area,so nice and green, but our room was very close to the main road where there was a little traffic, but very busy with people walking by day and night. There is no shopping nearby but the hotel does provide free bus passes to town for your stay. We found that the rooms are much darker than they look on the hotel posting. The heater/AC seemed to blow hot and then cold all day and night. Other than that,the staff was friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amber

Stayed 2 nights in Feb 2025

8/10 Good

Caterina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
There was popcorn all over the floor and pool inconvenience.
Stayed 1 night in Mar 2025

10/10 Excellent

Marcelo Patricio Martínez

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Georgia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our time at Tunnel Mountain it was perfect for us. As nature lovers we loved the location on the edge of town with lots of trails to explore and wildlife to see (lots of Mule Deer!) A complimentary 'Roam' bus pass was included and with the bus stop right out side the resort it was super easy and convient to get around. We didn't have a car but arranging tours and airport shuttles wasn't a problem as many of them pick up and drop off at the resort, or from the hotel across the road. Our accomodation was warm, cosy and inviting (even though it was -26 some mornings!) and we loved having the open fire that was a big highlight of our stay as well as having a view of the snowy mountain landscape from our window. Our kitchen had almost everything we needed (apart from a baking tray for the oven?) and really liked the local products - Rocky Mountain Soap Co was a nice little luxury. Thank you to the staff who were so attentive and welcoming, looking after us during the duration of our stay. When we had a question or an issue they were very quick to resolve it and allowing us to check in early and look after our luggage on our final day, until the airport shuttle picked us up later that evening. Really hope to stay again!
Stayed 5 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Kathryn

Stayed 4 nights in Feb 2025

6/10 Okay

Andrew

Liked: Cleanliness
It’s not really a hotel. It’s a time share. The resort fee was more than advertised on Expedia which I found annoying. The check in girl was very friendly and helpful. I would stay here again only if nothing else was available.
Stayed 4 nights in Feb 2025

10/10 Excellent

Fiona

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to be able to go again and stay longer.

10/10 Excellent

Tayler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Raj

Absolutely terrible, the condo was half cold and like a sauna in the bedroom. Cleanliness was mediocre. We’ve stayed here numerous times but I’d stay away and choose somewhere else for the cost.
Stayed 1 night in Feb 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Gregory, St Albert

Stayed 3 nights in Feb 2025

8/10 Good

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wi-fi was very slow. We couldn’t use it for our phone or ipads. It needs to be improved a lot.
Stayed 2 nights in Feb 2025

8/10 Good

Katherine Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at Tunnel Mountain resort. The rooms are a good size and they are cleaned daily which is great. Beds are comfortable good size. Only complaint is that there was not enough bedding... We were cold and when we asked for extra blankets we were told they had none. Other than that the staff were very friendly and accommodating. The bus stop is outside so very convenient for the public bus to town (ticket free with accommodation). Excellent value for money. Kitchen facilities are minimal (fridge, hob and microwave) but enough for us to cook meals every day to keep costs down. A great place to stay overall. Would recommend for families or groups as rooms reasonable size.
Stayed 6 nights in Feb 2025

10/10 Excellent

Mo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a townhouse feel, but very cozy. We loved the cleanliness and the design of our accommodation. One of the best things we appreciated is the hotel/Airbnb concept since most hotels don't even offer pans, utensils etc. Only one comment was the free for all parking which works for the most part, but where our room was located, there was a bunch of cars parked due to some guests having multiple vehicles instead of one per stall. I had to park a little farther, but overall, parking was decent.
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family loves staying at Tunnel Mountain. Although it is situated away from Banff Ave., it is quiet and there is easy access to hikes and nature walks.
Stayed 1 night in Feb 2025

8/10 Good

Xiangli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and private
Stayed 2 nights in Feb 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Erdem

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Facility is nice, but not taking cared well. It wasn't so clean.
Stayed 2 nights in Feb 2025