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The Fox Hotel and Suites

3.5 star property

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Photo gallery for The Fox Hotel and Suites

Front of property - evening/night
Superior Room, 1 King Bed, Balcony | Mountain view
Interior entrance
Interior entrance
Hotel Room - 2 Doubles | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
461 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪13 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
  • Banff Centre for Arts and Creativity
    ‪16 min walk‬

Room options

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room | 32-inch LCD TV with cable channels, TV

Superior Suite, 2 Bedrooms

  • 750 sq ft
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Suite, 1 Bedroom (1 King)

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Premium Loft, 1 Bedroom

  • 470 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Premium Loft (Suite)

  • 470 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Hotel Room - 2 Doubles

  • 230 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony, View

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Balcony, View

  • 500 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior 1 Bedroom Suite - 2 Double

  • 500 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Room

  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Fox Hotel and Suites

3.5-star hotel in Uptown District
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a sauna, a hot tub, and a business center.
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a hot tub, The Fox Hotel and Suites features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and a meeting room. This hot springs hotel also offers a vending machine, ski storage, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Fox Hotel and Suites is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Fox Hotel and Suites has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1249 out of 2257 reviews
Rating 8 - Good. 578 out of 2257 reviews
Rating 6 - Okay. 258 out of 2257 reviews
Rating 4 - Poor. 108 out of 2257 reviews
Rating 2 - Terrible. 64 out of 2257 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the underground hot tub area, how clean the rooms are, how kind the staff is, I could go on and on about everything I like about this place
Stayed 2 nights in Jan 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at the Fox Hotel in Banff! The staff are always great, and I love having Chili's to start your night out. The grotto is the perfect way to relax and recoup after a day out. They're always accommodating, and I wouldn’t stay anywhere else when I’m in Banff.
Stayed 1 night in Nov 2024

10/10 Excellent

KL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hot cave pool! Clean and comfortable room. May need to update some stuff but good overall. Definitely recommended! :)
Stayed 2 nights in Jan 2025

10/10 Excellent

BENJAMIN

Traveled with family and small children
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Neville

Stayed 2 nights in Jan 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Gabriela

Liked: Cleanliness, room comfort

Just ok hotel

The room was just ok. No microwave or mini fridge. No thermostat inside the room No shampoo in the shower had to ask for it after trying to take a bath. Awful bath mat with yellow stains, didn’t want to step on it. No access to your email on the computer they give for guests. Overall just ok.
Stayed 1 night in Jan 2025

10/10 Excellent

Guilherme

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 2 nights in Jan 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, room comfort

Romantic get away

Our stay was great. Very nice hotel, but needs a bit of an upgrade in a few rooms. We stayed in 403, needs a new area rug, it was stained. It would also be nice to have robes in the room to where down to hot pools. And the heater in the bathroom didn't work. Overall we still enjoyed our stay
Stayed 2 nights in Jan 2025

10/10 Excellent

chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the room itself was nice and clean the walkways to the rooms were dirty at least the walkway outside from the main building to our room was dirty, and there were a few cigarette butts along the way. Make sure you read the fine print about your room amenities, the room we booked originally didn’t even have a fridge. Staying 2 nights we wanted a room with a fridge so we had to upgrade for $40 more per night and it was totally worth it! The room had 2 floors, upstairs was the sitting area with a couch the pulls out, kitchen table and 4 chairs, sink, mini fridge, microwave, toaster, kettle, coffee maker, plates, forks, knives, cutting board, dish towels and dish soap etc. downstairs was the bathroom and 2 beds. Overall we were impressed and would definitely come back.
Stayed 1 night in Jan 2025

8/10 Good

Janet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

MIRA

Traveled with family
Stayed 1 night in Jan 2025

10/10 Excellent

Lindsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hot pools are very neat and enjoyable. Rooms were clean and comfortable.
Stayed 1 night in Jan 2025

6/10 Okay

Merrica

Traveled with family
Disliked: Cleanliness, amenities
I should have done more research. It was a decent hotel for the cost, I suppose. Having to walk kids back from the pool when all the rooms are outside was very not fun in the single digit temperatures (Fahrenheit). It was also quite hard with a 2yo and 5yo having the one-bedroom suite be a two-floor suite. My 2yo actually fell down the stairs at one point, which was terrifying, and there was no gate. The other (nit-picky) comment I’d make… it’s been a loooong time since I stayed anywhere without smart TVs where I could at least log into my Netflix and let my kids watch their shows. There were two kids channels on the TV, and while we didn’t go to Banff to watch TV, little kids also need downtime, and smart TVs would have been appreciated.
Stayed 2 nights in Jan 2025

8/10 Good

Klaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. However did not like the restaurant which mainly serve Mexican food
Stayed 2 nights in Jan 2025

8/10 Good

richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient location
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a perfect weekend. A MUST STAY. I regret not staying here years sooner. 11 stars, chic hotel, modern bar, grotto hot tub. Room was super cozy, like someone turned up the heater right before we walked in (Jan 18th, -17oC). Room was super clean too, down to the last water drop being polished away from the faucets. Only a 10 min walk to downtown was shorter than we expected, so many interesting hotel lobbies and an outdoor patio bar to stop at on the walk to downtown. Quiet rooms too, with the BEST, well stocked lotions and soaps, Rocky Mountain Soaps of Canmore. Last but not least were the amazingly kind staff that recommended parking and dining options around town that we weren't even aware of, after all these years.
Stayed 1 night in Jan 2025

2/10 Terrible

ROBERT

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Never Again

The beds can use an upgrade. Both of us felt all the springs in the double bed we has. I’ve seen sardine cans bigger then the room we had. One foot from bed to wall and two feet from bed to bed. The most disappointing was absolutely no fridge in the room. The water tasted like plastic pipes. Time for an overhaul. Only descent thing was the hot tub and sauna. I guess that’s why you pay a premium for your dismal room.
Stayed 2 nights in Jan 2025

6/10 Okay

Fallyn

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

8/10 Good

Jacob

Stayed 1 night in Jan 2025

10/10 Excellent

Jessie

Stayed 2 nights in Jan 2025

8/10 Good

Kaylee

Traveled with family
Liked: Staff & service, amenities
Loved the pool here and the location was great! Found the rooms a little dated and although the room wasn’t dirty there were little things that could have been cleaner. Looked under the rug in my suit and found a hair elastic and crumbs which means it wasn’t moved when the room was cleaned, but nothing major.
Stayed 1 night in Jan 2025

6/10 Okay

Tori

Stayed 1 night in Jan 2025