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The Elk & Avenue Hotel

3.0 star property

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Photo gallery for The Elk & Avenue Hotel

Front of property - evening/night
Down comforters, desk, laptop workspace, blackout drapes
Lobby sitting area
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Pet friendly
  • Laundry
  • Air conditioning

Explore the area

Map
333 Banff Ave, Banff, AB, T1L1B1
  • Banff National Park Information Centre
    ‪1 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪1 min walk‬
  • Banff Legacy Trail
    ‪3 min walk‬
  • Banff, AB (YBA)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds Pet Friendly

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Loft

Standard Loft | Down comforters, desk, laptop workspace, blackout drapes

Standard Loft

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

The Elk & Avenue Hotel

3-star hotel in Downtown District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a hot tub, and self parking. Housekeeping is available on request.
The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 37-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Elk & Avenue Hotel features a hot tub and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hot springs hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Elk & Avenue Hotel is a smoke-free property.

Farm & Fire - Onsite restaurant.
Good Earth - Onsite coffee shop. Open daily.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Covered self parking on site (CAD 10 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Farm & Fire
  • Good Earth

Things to do

  • Sauna
  • Shopping
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night
  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 10 per day
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

The Elk & Avenue Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 966 out of 1559 reviews
Rating 8 - Good. 367 out of 1559 reviews
Rating 6 - Okay. 156 out of 1559 reviews
Rating 4 - Poor. 40 out of 1559 reviews
Rating 2 - Terrible. 30 out of 1559 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Terrance

Stayed 1 night in Oct 2024

8/10 Good

Tiffanie

Stayed 4 nights in Oct 2024

10/10 Excellent

STEPHEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel , great rooms , staff is always very friendly and welcoming. Nice a close to everything in Banff
Stayed 1 night in Nov 2024

8/10 Good

Bernard

Traveled with family
Liked: Cleanliness, staff & service
Great location — just on the east end of downtown which gave good walking to shopping. Good Earth Cafe in the building. Great Restaurant — Axe and Fire — on site as well. The staff are friendly and service oriented. Facility is in operation during renovations which took away somewhat from the experience. Parking at the site is for vehicles under 6’ 1” so my vehicle could not fit which was inconvenient. This should be posted under the parking tab on the website so a person could make alternate arrangements.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic and front staff was so friendly and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Julie Ann

Stayed 2 nights in Nov 2024

6/10 Okay

Hyunsuk

Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Jodie

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We have stayed at the Elk & Avenue before and had a much better experience. This time however was quite disappointing. It was a birthday trip to the mountains with our two young children. We checked in a little before checkin time and were given a horrible room on the ground floor. The window view was that of an industrial unit of some kind in front of a fence. the room itself was tired and dated. As well as very small and not even room for a lounge chair in the room. The bathroom was tiny, dark, dingy and the walls were marked up and the shower head was coated in calcifications so we had to pick them off in order to get the water to flow correctly. the overhead lights on the bed flickered constantly so we couldn't even use them. I also noticed that staff could walk right next to the window so there was also a lack of privacy if you were to open the blinds. I went back to the reception to request a different room perhaps on a higher floor. The receptionist was insistent that we could not switch rooms although the checkin time was still 10 mins away and there would be an influx of guests arriving shortly. Shortly after that request there was a line up of about 20 guests ready to check in. We went to have a jacuzzi after dinner that night but the jacuzzi was also shut down. So the 4 of us we ended up staying in that room for 2 nights. Based on that experience I would not stay again. That being said, the restaurant in the hotel is great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel was really great. We were however disappointed that the hot tub and pool were closed for Reno’s and parking was limited for trucks so we had to park at the high school … it was better than nothing but not the most convenient.
Stayed 3 nights in Nov 2024

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Heather

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Chris

Traveled with family
Liked: Staff & service
Decent
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were so friendly and helpful! Will absolutely stay here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Banff whirlwind!
Couldn’t get the shower head to work.
Stayed 1 night in Nov 2024

6/10 Okay

Carolina

Traveled with family
Liked: Cleanliness, staff & service
To expensive - to noisy
Stayed 1 night in Oct 2024

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 1 night in Nov 2024

8/10 Good

Daksh

Liked: Cleanliness, property conditions & facilities
Parking is the only issue
Stayed 1 night in Nov 2024