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The Elk & Avenue Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Elk & Avenue Hotel

Front of property - evening/night
Lobby
Lobby sitting area
Down comforters, desk, laptop workspace, blackout drapes
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Pet friendly
  • Laundry
  • Air conditioning

Explore the area

Map
333 Banff Ave, Banff, AB, T1L1B1
  • Banff National Park Information Centre
    ‪1 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪1 min walk‬
  • Banff Legacy Trail
    ‪3 min walk‬
  • Banff, AB (YBA)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds Pet Friendly

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Loft

Standard Loft | Down comforters, desk, laptop workspace, blackout drapes

Standard Loft

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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$116 total
includes taxes & fees
Jan 27 - Jan 28
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About this property

The Elk & Avenue Hotel

3-star hotel in Downtown District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a spa tub, and self parking. Housekeeping is available on request.
The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 37-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a spa tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Elk & Avenue Hotel features a spa tub and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hot springs hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Elk & Avenue Hotel is a smoke-free property.

Farm & Fire - Onsite restaurant.
Good Earth - Onsite coffee shop. Open daily.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Covered self parking on site (CAD 10 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Farm & Fire
  • Good Earth

Things to do

  • Sauna
  • Shopping
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night
  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 10 per day
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

The Elk & Avenue Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 958 out of 1546 reviews" "
Rating 8 - Good. 359 out of 1546 reviews" "
Rating 6 - Okay. 160 out of 1546 reviews" "
Rating 4 - Poor. 41 out of 1546 reviews" "
Rating 2 - Terrible. 28 out of 1546 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Staff & service, property conditions & facilities
This was our first time staying Elk & Avenue. I loved the closeness to town. We stayed for a concert and was able to walk to and from. The Farm & Fire restaurant has an epic breakfast menu. Literally one of the best breakfast we have had. The staff are friendly & helpful. Would stay here again.
Stayed 1 night in Oct 2024

6/10 Okay

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location. Clean. Polite staff. Quick check in. I didn’t like the room they gave me. It had no view and it was noisy.
Stayed 1 night in Oct 2024

10/10 Excellent

Shailendr

Liked: Amenities, property conditions & facilities
5 star
Stayed 1 night in Oct 2024

8/10 Good

Pennie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay in Banff
After check in we went to go to the hot tub to find out it was closed since July. This was not communicated on the Hotels.com booking. 100% of the reason we pick a hotel is to use the hot tub for medical reasons. Had I known the hot tub was closed I would have stayed at a different hotel. The carpets are filthy, there was something smeared on the bathroom door and overall the rooms are rundown and need an update. Lobby area is very clean and updated
Stayed 1 night in Oct 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was spacious, clean and provided a great view of the mountains. The staff were very friendly. The shuttle bus pick up to the Banff gondola is a minute walk from the hotel. The location was also right near all of the shops and restaurants.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Liked: Amenities
Great location and wonderful friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Stayed 2 nights in Sep 2024

10/10 Excellent

andrea, Cedar Valley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the counter at check in was extremely helpful with ideas of what to do around Banff and so very kind. The room was a little noisy but was very clean
Stayed 1 night in Oct 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel in a great location. Underground parking with direct lift access to all floors. Well appointed room with good facilities. Lovely coffee shop attached and a great meal at the restaurant with large portions
Stayed 2 nights in Sep 2024

6/10 Okay

rama

Traveled with family
Liked: Staff & service, amenities
Great location , easy access to all activities. And walkable distance to dining places. Heart of the Banff downtown.
Stayed 3 nights in Sep 2024

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service
Location is good, service was good. Rooms are is tired and in need of updating and maintenance. Hottub being unavailable due to renno was disappointing.
Stayed 2 nights in Sep 2024

8/10 Good

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in great location
Hotel is on a great location. Lovely room with a great view of Banff and the mountains, Nespresso machine and a fridge which were unexpected, wonderful shower. Only downside were the trains passing nearby during the night blowing their horns but that wasn't the hotels fault.
Stayed 1 night in Sep 2024

8/10 Good

KEVIN

Traveled with partner
This hotel is ideally located at the end of the main street in Banff, so close to shops, restaurants etc. The room was a bit tired looking but in general all was good and in working order. Nespresso coffee machine in room which was replenished every day. Kettle available on request. There was a great coffee shop attached to the hotel lobby
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of this hotel is perfect and the staff were incredible. It feels warm and cozy but still bustling and exciting. No issues with the room, cleanliness, functionality, or anything else. We will definitely be back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When a room is white you can really notice the imperfections. Water stains on the roof, shoddy replacement of wallpaper on the stairs, etc.
Stayed 1 night in Sep 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gene, Johnstown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay at the Elk! Loved how convenient it was to shopping and dining!
Stayed 5 nights in Sep 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, the first floor was convenient, the food was good the staff was very helpful. The price for the room was reasonable.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Great central walkable location
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Banff trip
Elk and Avenue is a nice hotel in downtown Banff. It is an easy walk to the shopping area and local restaurants. Public transportation is close by and indoor parking is easy and protected.
Stayed 2 nights in Aug 2024