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Royal Canadian Lodge

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Canadian Lodge

Lobby
Front of property - evening/night
Lobby
Terrace/patio
Indoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • Bar
  • Laundry
  • Gym

Explore the area

Map
459 Banff Ave, Banff, AB, T1L 1B4
  • Banff National Park Information Centre
    8 min walk
  • Chili's Texas Grill
    1 min walk
  • Banff Station
    13 min walk
  • Banff, AB (YBA)
    5 min drive

Room options

View all photos for Premier King Fireplace

Premier King Fireplace | Premium bedding, in-room safe, desk, blackout drapes

Premier King Fireplace

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Junior Suite

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room Two Queen

Standard Room Two Queen | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queen

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room One Queen

Standard Room One Queen | Premium bedding, in-room safe, desk, blackout drapes

Standard Room One Queen

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Two Queen Fireplace

Premier Two Queen Fireplace | Premium bedding, in-room safe, desk, blackout drapes

Premier Two Queen Fireplace

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Royal Canadian Lodge

Hotel in Uptown District
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a spa tub are onsite.
Royal Canadian Lodge offers 99 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Cable television is provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A health club and complimentary bicycles are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Royal Canadian Lodge provides a health club, a spa tub, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 2500 square feet (225 square meters) include conference space. This eco-certified hotel also offers a vending machine, multilingual staff, and ski storage. Parking is available onsite for a surcharge.

Royal Canadian Lodge is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Evergreen Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
The Evergreen Lounge - This lobby lounge serves lunch, dinner, and light fare.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (CAD 20.95 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 24 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Evergreen Lounge
  • The Evergreen Restaurant

Things to do

  • Free bicycle rentals
  • Health club
  • Indoor pool
  • Sauna
  • Ski storage
  • Snow sports gear
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,500 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • No plastic water bottles
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 16 2024 to December 7 2024 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 24 to 30 per person
  • Secured self parking fee: CAD 20.95 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply

Royal Canadian Lodge Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1001 reviews" "
Rating 8 - Good. 267 out of 1001 reviews" "
Rating 6 - Okay. 84 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Linda

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall this hotel was good excerpt for the front desk. Person on duty had a very condescending attitude and was not helpful. Fortunately het intervened and corrected the situation. It really pays to have people who truly enjoy serving others working at your front desk.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Teresa

Traveled with partner
Liked: Staff & service, property conditions & facilities
Nice facility, great staff, high room rates for rooms that needed renovating
Stayed 4 nights in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fireplace and the size of the room. Several comfortable places to sit, along with a big desk, dresser, frig, and many extras--a safe, iron, separate kitchen area, just so much. Loved the large walk-in shower. Luxurious drapes. The only thing I didn't care for were the thick pillows, as they give me neck aches. The cost of breakfast was exorbitant. We ate elsewhere. The lobby was lovely with the wood fire going. Staff were very polite and helpful. I would recommend this place.
Stayed 1 night in Sep 2024

8/10 Good

Kashif

Stayed 2 nights in Sep 2024

10/10 Excellent

Hope

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 3 nights in Sep 2024

10/10 Excellent

Josephine

Stayed 1 night in Sep 2024

6/10 Okay

Roger

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel is in a great location. We were able to leave our car in the spacious parking lot and catch a shuttle bus to Lake Louise from across the street. Our room however was cramped with two double beds and, in spite of the high cost and the lobby and public areas being being very modern and sharp, our room and building was tired and in need of an upgrade.
Stayed 2 nights in Sep 2024

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service
Good location, quiet, close to bus stop
Stayed 2 nights in Sep 2024

10/10 Excellent

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Sep 2024

8/10 Good

Tony

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
On the 2nd night of a 4 day stay the A/C broke and I had to move to another room which was an inconvenience of packing and unpacking. At the end of the stay I asked for a discount for that one night and instead was offered 2 free drinks even though I was alone and leaving with no way of using the drinks. A discount would have been more appropriate.
Stayed 4 nights in Sep 2024

10/10 Excellent

Judy

Stayed 2 nights in Sep 2024

6/10 Okay

Walter

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Short staffed, limited menu bar closed Way to early
Stayed 2 nights in Sep 2024

8/10 Good

ejlief

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food was very good!! All staff were pleasant and prompt!! Very comfortable and quiet!
Stayed 1 night in Sep 2024

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to be close to main part of town. Great pool. Good breakfast buffet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Stayed 2 nights in Aug 2024

8/10 Good

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wry good overall but there was a sewage-like smell that permeated the first floor.
Stayed 3 nights in Aug 2024

6/10 Okay

Tom

Traveled with family
Decor & carpet worn and dated - would not stay here agsin
Stayed 3 nights in Sep 2024

10/10 Excellent

Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great hotel. Beds were very comfortable and loved opening the window for cool air at night. Loved the little pot for boiling water. Our person that checked us in wasn’t very friendly but overall our stay was very nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a great time at Royal Canadian Lodge. The staff was very attentive and professional with any questions we had. The concierge was also very helpful with us planning different days around the area. We had a junior suite and it had plenty of room to move around and lounge. The windows opened letting you breathe in the cool morning air while getting ready for your day. Our only complaint was security. We were getting ready one morning to go to Lake Louise, and well you have to be up super early. We had our music playing quietly on our phones as we aren’t loud people in general and are also respectful of other people. Long story short the security guard bangs on our door multiple times making more noise than our music. Not knowing what was going on we called down to front desk to check if this guy was legit before opening door. Evidently they do nightly rounds, but front desk said there have been no complaints from any guest so they have no idea why he knocked. He was really pushy and asked where we were going and why we were going so early, very intrusive. Just to double check when we got back to the hotel later that evening, my wife turned up the music and I stood outside the door, the ONLY way I could hear the music from outside the room was with my ear to the door, and that’s with it turned to max on phone. That would be our only complaint. Everything else was flawless and perfect with everything else..
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awesome. It was very walkable to downtown Banff, which was just a wonderful city. Our suite was homey and comfortable with a cozy fireplace. The pool, hot tub area was very unique. Staff was friendly.
Stayed 3 nights in Aug 2024