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Hotel Canoe and Suites

4.0 star property

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Rooftop pool
Condo | Private kitchen | Microwave, coffee/tea maker, electric kettle
Exterior
Lobby sitting area
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
600 Banff Avenue, 2000, Banff, AB, T1L1H8
  • Banff National Park Information Centre
    ‪19 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪19 min walk‬
  • Banff Centre for Arts and Creativity
    ‪20 min walk‬

Room options

View all photos for Superior Studio Suite, 1 King Bed

Superior Studio Suite, 1 King Bed | Premium bedding, free WiFi, bed sheets

Superior Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, free WiFi, bed sheets

Superior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite, 2 Queen Beds

Superior Studio Suite, 2 Queen Beds | Premium bedding, free WiFi, bed sheets

Superior Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Condo

Condo | Private kitchen | Microwave, coffee/tea maker, electric kettle

Condo

  • 860 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

Superior Room, 2 Queen Beds, Mountain View | Premium bedding, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio

Studio | Premium bedding, free WiFi, bed sheets

Studio

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds, Accessible

Superior Room, 2 Queen Beds, Accessible | Premium bedding, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite, 1 King Bed, Mountain View

Superior Studio Suite, 1 King Bed, Mountain View | Premium bedding, free WiFi, bed sheets

Superior Studio Suite, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

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About this property

Hotel Canoe and Suites

4-star hotel in Uptown District
This smoke-free hotel features a restaurant, a bar/lounge, and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe and a 24-hour front desk.
Hotel Canoe and Suites offers 192 air-conditioned accommodations with bathrobes and hair dryers. Beds feature premium bedding. This Banff hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Microwaves and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
2 hot tubs are on site. Other recreational amenities include a sauna.
Hotel Canoe and Suites features 2 hot tubs and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Complimentary covered self parking is available on site.

Hotel Canoe and Suites is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Sudden Sally - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: CAD 17 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sudden Sally

Things to do

  • 2 hot tubs
  • Sauna

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • Elevator (42 inch wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Wet bar

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 65 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 25 per person
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

Property is also known as

Banff
Hotel Canoe Suites
Hotel Canoe and Suites Hotel
Hotel Canoe and Suites Banff
Hotel Canoe and Suites Hotel Banff

Hotel Canoe and Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1087 out of 1329 reviews
Rating 8 - Good. 182 out of 1329 reviews
Rating 6 - Okay. 42 out of 1329 reviews
Rating 4 - Poor. 15 out of 1329 reviews
Rating 2 - Terrible. 3 out of 1329 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
I am going to have to change the way I rate places after this place! It is so nice and comfortable. The room was nice and big with all new interior with a nice clean new bathroom. All hardwoods and stone, seems like they spared no expense to make it nice. The view is outstanding looking right out the room to three mountain peaks. The hot tub area was pretty magical. With a nice pagoda and fire to sit around. The first hot tub ha a waterfall and the upper pool is large with a big boulder island in the middle for a table and bench. Next time I come to Banff I will stay here the whole time!!
Stayed 1 night in Jan 2025

10/10 Excellent

Jeannette

Liked: Staff & service
Really nice, rooftop hot tub was beautiful. Elevator was not working great
Stayed 2 nights in Dec 2024

10/10 Excellent

Mandeep

Stayed 2 nights in Jan 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant front of desk staff. Good restaurant but we had a few issues with some orders. Amazing pool. Condos are great but needs a different heating system from the noisy fan heater. However well worth the money and the customer service is beyond exceptional if you raise any issues
Stayed 7 nights in Dec 2024

10/10 Excellent

Lovelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend we loved it!
Stayed 1 night in Jan 2025

10/10 Excellent

Neethling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great hotel! Clean, modern and spacious rooms. Comfortable beds and beautiful bathrooms. The heated parking was a bonus. We will definitely stay here again
Stayed 1 night in Jan 2025

8/10 Good

Utrang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2025

10/10 Excellent

Milene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Chelsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is incredible! The staff are amazing and the rooms are lovely. I don’t t think I have ever slept on a more comfortable pillows. The price is well worth the experience. Even though it can be confusing to navigate initially it is such a wonderful place. We will definitely return.
Stayed 2 nights in Jan 2025

10/10 Excellent

Moya V

Stayed 6 nights in Dec 2024

8/10 Good

libertyXR

Traveled with family
Liked: Cleanliness, staff & service, amenities
The suite was not warm enough though the heater rumbled all night.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashdenne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot!
Stayed 3 nights in Jan 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Luke

Stayed 5 nights in Dec 2024

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, new hotel. Staff greet everyone and provide bags of tea for the morning. Spa like interior with hot tubs that are outdoors and lit up at night. What an amazing way to experience Banff! We will definitely stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Yelena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great service and amenities. Pool and sauna are a 10/10! Restaurant and coffee shop top notch! Definitely recommend!
Stayed 3 nights in Jan 2025

6/10 Okay

julien

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We liked the property for its availability but were quite dissatisfied with the amenities. Basically there are hot pools, which were then shared with neighbouring hotel as theirs were not functioning. Our room was great but the ventilation horribly loud and poorly managed. There is no other place to relax in the hotel except the very small lobby where the front door would expose us to cold winds coming in and the cheminey in that area was also broken. The hotel staff was ok, but when asked about 'what are things to do on a Friday night' the answer was look online. The coffee situation in room was a bit of a fiasco for us, and the staff at the restaurant while pleasant, didnt have much training in the dining world. I ordered multi-grain toast and was served sourdough. When I pointed this out to our very friendly server, she said, 'Oups' and just grabbed the toast off my plate directly instead of taking the plate away and properly exchanging in the kitchen. There are other items that we could report but overall we felt like this was a very expensive new hotel with substandard services.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary

Stayed 3 nights in Dec 2024

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the property! Will definitely come back
Stayed 1 night in Jan 2025

10/10 Excellent

Saray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Roy

Stayed 3 nights in Dec 2024

10/10 Excellent

Sergei

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the newly opened hotel. The rooms were spotlessly clean, and the outdoor hot tub was a fantastic addition. The restaurant's service was impeccable, and the food was even better than the surrounding eateries. We highly recommend it!
Stayed 4 nights in Dec 2024

10/10 Excellent

Brandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop hot pool with the waterfall is so nice. The whole rooftop area is wobderful
Stayed 1 night in Jan 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Maria Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024