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Aparthotel

Hidden Ridge Resort

3.5 star property

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Photo gallery for Hidden Ridge Resort

Outdoor spa tub
Premier Condo, 2 Bedrooms (Loft) | 1 bedroom, premium bedding, iron/ironing board, free WiFi
Property grounds
Exterior detail
Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Kitchen
  • Barbecue grill
  • Laundry
  • Pet friendly
$417
includes taxes & fees
Sep 22 - Sep 23

Explore the area

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901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Banff Centre for Arts and Creativity
    ‪5 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪6 min drive‬
  • Tunnel Mountain
    ‪8 min drive‬

Room options

View all photos for Premier Condo, 2 Bedrooms (Loft)

Premier Condo, 2 Bedrooms (Loft) | Private kitchen | Fridge, oven, stovetop, dishwasher

Premier Condo, 2 Bedrooms (Loft)

  • 850 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft) | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom (Loft)

8.8 out of 10
Excellent
(3 reviews)
  • 680 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Premier Loft (2 Bedroom Condo - with Game room)

Premier Loft (2 Bedroom Condo - with Game room) | Living room | Flat-screen TV, DVD player

Premier Loft (2 Bedroom Condo - with Game room)

  • 950 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom

  • 474 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Deluxe Condo, 1 Queen Bed

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q) | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Premier Condo (2 Bedroom Loft- 4 Q)

  • 850 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Queen Beds

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About this property

Hidden Ridge Resort

Aparthotel in Tunnel Mountain District
A sauna, coffee/tea in a common area, and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences like a sofa bed and a coffee/tea maker.
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hidden Ridge Resort features 2 hot tubs and a sauna. Wireless Internet access is complimentary. This hot springs aparthotel also offers barbecue grills, a vending machine, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hidden Ridge Resort is a smoke-free property.

Languages

English, French, Japanese

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Oven
  • Refrigerator
  • Stovetop

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedroom
  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 50 lbs per pet)
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2293 out of 4558 reviews
Rating 8 - Good. 1424 out of 4558 reviews
Rating 6 - Okay. 541 out of 4558 reviews
Rating 4 - Poor. 206 out of 4558 reviews
Rating 2 - Terrible. 94 out of 4558 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Beautiful property, and the wood fireplace was really nice!
Stayed 2 nights in May 2025

6/10 Okay

Danielle

Stayed 2 nights in May 2025

10/10 Excellent

Racquel, Tracy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Excellent property. Friendly staff.Walking distance from downtown and different hiking trails.Thanks for the free wine from Expedia and birthday 🎁 from the resort❣️
Stayed 2 nights in May 2025

10/10 Excellent

Polly

Stayed 2 nights in May 2025

8/10 Good

Claudine

Traveled with family
Liked: Amenities
Disliked: Cleanliness
It was great to have free transportation to downtown Banff by bus. The view is incredible. The cleanliness was not too great, there was soft drinks cans under the table next to the sofa. It's not renovated but we have all what we needed.
Stayed 5 nights in May 2025

10/10 Excellent

Yao

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, amenities
Dated rooms. Bugs in light fixtures and the pool and sauna are a bit run down. Downstairs rooms very noisey if other guests are above. Very friendly and attentive staff. The location and views are wonderful. The wood burning fireplace and free wood are a perk not found often in Banff anymore. We will be back again 100%
Stayed 1 night in May 2025

10/10 Excellent

Carey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property with exceptional service! Will be back!
Stayed 1 night in May 2025

6/10 Okay

Yanwen

Disliked: Property conditions & facilities
Room was fine , 3 queen beds fits a family. However the room gets really noisy overnight, my parents can’t get the sleep whole night in the first day and laat
Stayed 4 nights in May 2025

10/10 Excellent

Jhunalourd

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jordo

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The kids and my fiance and I had a wonderful time. Would recommend to anyone.
Stayed 2 nights in May 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Mountain feel; very nice staff, free bus transportation to town and free bottle of wine!!!
Stayed 2 nights in May 2025

2/10 Terrible

Brandon

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The balcony railings were pretty much falling off so my kids couldnt go out there, some plugs were missing the cover plates, the fireplace chainmail was falling off and couldnt be put back up due to such bad over usage so it was very unsafe to have a fire. Toilet barely flushed. The whole place needs maintenance and staff werent very friendly. When i checked out the guy at the lobby counter didnt even ask how the stay was. Definitely wont be staying there again
Stayed 2 nights in May 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place!
Stayed 2 nights in Apr 2025

8/10 Good

Gineth

Liked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Kent

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

andrew

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Great location with a beautiful view, rooms are getting pretty run down and really dirty.
Stayed 2 nights in May 2025

10/10 Excellent

Devon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Jordan

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
You can see the age of the property and overall usage but for what it is, it's good value. There are some cleanliness issues in some of the bedsheet undercovers (specifically in the downstairs game room pullout couch mattress) and lots watergrime in the shower but what can you expect for a property of this age. The hot tubs used salted water instead of chlorine and the sauna is great. It's a bit out of the ways from Banff. Bus takes about 10 minutes to get downtown from the hotel. Bus passes are provided free of charge. There is a coin laundry on site. Staff was amazing overall. Would book again for my large group.
Stayed 1 night in May 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, property conditions & facilities
Great experience
Stayed 2 nights in May 2025

6/10 Okay

Shermagne

Traveled with family
Liked: Room comfort

Needs updating and better cleaning.

It's a great resort, but the pools are too small for the amount of people that are there. The rooms are nice and spacious, but it needs to be updated. The walls have nicks on them and the bathroom shower area's walls are slippery and have black mold on them. I love that there's a fireplace and free firewood in the resort. A great get-away, too bad we weren't able to enjoy the pool because of it being too packed.
Stayed 2 nights in May 2025

6/10 Okay

Rodie-Ann

Pretty resort and nice scenic view, but hottubs were always full and could be cleaner.
Stayed 3 nights in May 2025

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
beautiful
Stayed 1 night in May 2025

8/10 Good

Yasaman

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely quiet place. The hot tub has the best view.
Stayed 1 night in May 2025

10/10 Excellent

Cheuk Man Cherry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was an enjoyable stay overall. We had a group of 6 for family and staying together in the premium loft was great pleasure. Love the outdoor hot pool and sauna, and lobby with complimentary drink bar with hot chocolate provided. Th kitchen has adequate utensils for cooking and eating which was great. It would be better if some pans for stir-fry can be provided instead of just pots. Also, we think the hotel can do better is parking arrangement. It was first come first serve basis but we think the hotel can consider assigning it parking spot to guest which is close to their hotel room. Sometimes we are not able to find a spot close to our room, which was not ideal.
Stayed 3 nights in Apr 2025