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Aparthotel

Hidden Ridge Resort

3.5 star property

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Photo gallery for Hidden Ridge Resort

Relax by the tranquil pool surrounded by lush greenery and majestic mountains.
Relax in this open-plan living space with a sofa, dining table, and staircase leading to an upper level.
Stunning two-story lodge with a central entrance and second-story balcony, featuring a prominent chimney and balcony.
Relax on the patio with cushioned seating and enjoy the surrounding greenery.
Welcome to Hidden Ridge Resort, where a traditional building with a steeply pitched roof offers a warm and inviting entrance.

Popular amenities

  • 24/7 front desk
  • Kitchen
  • Barbecue grill
  • Laundry

Explore the area

Map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪5 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪6 min drive‬
  • Tunnel Mountain
    ‪8 min drive‬

Room options

View all photos for Premier Condo, 2 Bedrooms (Loft)

Premier Condo, 2 Bedrooms (Loft) | Private kitchen | Fridge, oven, stovetop, dishwasher

Premier Condo, 2 Bedrooms (Loft)

  • 850 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft) | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom (Loft)

8.0 out of 10
Very good
(1 review)
  • 680 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Premier Loft (2 Bedroom Condo - with Game room)

Premier Loft (2 Bedroom Condo - with Game room) | Living room | Flat-screen TV, DVD player

Premier Loft (2 Bedroom Condo - with Game room)

  • 950 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom

  • 474 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Deluxe Condo, 1 Queen Bed

  • 400 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q) | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Premier Condo (2 Bedroom Loft- 4 Q)

  • 850 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 4 Queen Beds

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About this property

Hidden Ridge Resort

Aparthotel in Tunnel Mountain District
A sauna, coffee/tea in a common area, and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences like a sofa bed and a coffee/tea maker.
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hidden Ridge Resort features 2 hot tubs and a sauna. Wireless Internet access is complimentary. This hot springs aparthotel also offers barbecue grills, a vending machine, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hidden Ridge Resort is a smoke-free property.

Languages

English, French, Japanese

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Oven
  • Refrigerator
  • Stovetop

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedroom
  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 50 lbs per pet)
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2264 out of 4507 reviews
Rating 8 - Good. 1411 out of 4507 reviews
Rating 6 - Okay. 536 out of 4507 reviews
Rating 4 - Poor. 204 out of 4507 reviews
Rating 2 - Terrible. 92 out of 4507 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ming

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very cozy place, love it
Stayed 1 night in Apr 2025

4/10 Poor

James

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Our room was extremely dirty. It appeared as though it hadn't been painted in decades, with walls and ceilings stained by soot and smoke. Out of all the places we've visited across Alberta, BC, and the Caribbean, this was by far the worst in terms of condition. The resort staff should show greater pride in maintaining the cleanliness and overall state of the suites. The resort itself was nice and shows potential, but that offered little comfort given the poor condition of the suite. We will not be returning to Hidden Ridge Resort as a result.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fadil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place would stay agin!
Stayed 2 nights in Apr 2025

4/10 Poor

Avigail G

Traveled with family and small children
Too pricey for what it offers — no gym, tiny pool, and not much to do. Though, it has a great view of the mountains. The front desk did not know what they where selling and were unkind. We asked to see the plushbear and that staff doesnt know what they are selling that was on the things to do flyer’s
Stayed 2 nights in Apr 2025

10/10 Excellent

Tatiana

Traveled with family
Liked: Cleanliness, room comfort

Excellent mini-vacation!

We love Hidden Ridge Resort , it has amazing mountain views, the suit was spacious, clean, fully stocked for cooking, all appliances in working condition, the beds were so comfortable. They renovated their sauna, it’s so much better now. Staff was very friendly and efficient. We definitely come back
Stayed 2 nights in Apr 2025

10/10 Excellent

Debra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was absolutely beautiful! Amazing views and the staff were phenomenal! Tons of space in our cabin for our big family of 6!
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room with lots of space. Pool was warm, hot tub excellent. Loved using Banff ROAM for transportation.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The outdoor Hot tub, Heated pool and Sauna make for a mini nordic Spa experience with the mountains as a backdrop. The fire in the lobby with seating, fresh coffee and refreshments is a cozy setting to read a book and be able to view the pool area. There is a book shared library as well. We stayed in a loft suite with 2 beds upstairs and were delightfully surprised to find a half bathroom upstairs! Great for middle of the night use, with a full bath downstairs beside the downstairs bathroom. The kitchen has all the supplies needed for basic cooking, and the porch had chairs to sit on as well. The only issue we had was smoke coming into the unit when we lit a fire but that could have been user error. They also supply fans in the units which we appreciated. The only reason this isn't a 4 is because some of the esthetic is tired and needs a refresh (paint on stairs, tile in pool, carpet), but the ammenities and the view make up for it. Also a bus is available into Town just a short walk down the driveway for nights you don't want to drive to enjoy a beverage out. Will stay here again!
Stayed 1 night in Apr 2025

6/10 Okay

Majid

Traveled with family and small children
Disliked: Cleanliness
This was not our first time staying at the hidden ridge. We liked it for its quiet and cleanness but the quality has gone down. The hot tub is VERY crowded almost all the time. The rooms are not clean; there was hair in the shower/tub, the toilets have stained, carpet has stains etc. The hotel is in need of renovation. In general Banff is too crowded, so I guess they can’t keep their quality with the demand.
Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We got a suite that was on the lower level. The people above were making so much noise that I couldnt sleep. When I brought this up with the front desk they were so inderstanding and moved us to one of the upper suites at no cost. They made sure our stay was enjoyable and made it supper easy to approach them at any time. We will be coming vack here again!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Vivi

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property itself was good. Yes, the condos are dated but everything worked and our place was clean. The hot tub was nice, except one morning it was cold so we had to wait until later to use it. My only real complaint would be the man working the front desk, I wish I caught his name, but he was pretty unpleasant. My card wasn’t working at check in (yet it worked everywhere else) and he scoffed and gave me a look like I was wasting his time. Anyways, everything did get worked out with payment a few minutes later. The other ladies that I dealt with at the front were very kind. I would stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love staying at Hidden Ridge Resort for their flexibility in room options, their pool/hot tub/sauna area. Also if you love wood burning fire in your room the firewood is included!! Always a great time
Stayed 3 nights in Apr 2025

10/10 Excellent

Anamay

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I love that they have their own hot spring.
Stayed 1 night in Apr 2025

10/10 Excellent

IMAOBONG

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything about the property and we are sure coming back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Karime

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good!
Stayed 1 night in Apr 2025

10/10 Excellent

Susana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice location and the condo’s kitchen was nicely stocked. The only drawback was that the hot tub was always packed with little kids splashing and playing Marco Polo. After a long day of hiking we really looked forward to sitting in the hot tub as it was open until late into the night, but it was always noisy and full of kiddos. Would have appreciated an ‘adult only’ time for the last couple of hours of the night, especially as the outdoor hot tub and sauna were one of the draws for us in selecting the property.
Stayed 3 nights in Apr 2025

8/10 Good

Renee

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

katie A.

Liked: Cleanliness, property conditions & facilities
Great place. Loved the complementary bus pass to town.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, room comfort

Best Hotel I’ve Stayed At In Banff So Far!!!

amazing stay! They upgraded me to a loft on check-in which was hugely appreciated, and the view from the balcony was incredible! No chance I won’t be coming back soon!
Stayed 1 night in Apr 2025

10/10 Excellent

Annabelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice ambiance
Stayed 2 nights in Apr 2025

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice quiet place
Stayed 1 night in Apr 2025

8/10 Good

Karen

Traveled with group
Liked: Room comfort

It’s good, just getting warm down with age.

We liked the accommodation. Found that the price was a little much for the wear and tear we saw in the suite. And behind on the lower level there was ALOT of noise above us. Thankfully we were awake. If anyone would have been trying to sleep in a little it would not have been ok.
Stayed 3 nights in Feb 2025

10/10 Excellent

Qinguang

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really good!!!
Stayed 1 night in Apr 2025