See all properties
Entire condo

Douglas Fir Resort and Chalets

3.0 star property

Choose dates to view prices

Photo gallery for Douglas Fir Resort and Chalets

Exterior
Lobby
Studio, 1 Queen Bed with Sofa bed, Kitchen | Living room | 42-inch flat-screen TV with cable channels, TV, fireplace
Studio, 1 Queen Bed with Sofa bed, Kitchen | Private kitchen | Full-size fridge, microwave, oven, stovetop
Outdoor spa tub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Barbecue grill
  • Gym
  • Parking included
  • Outdoor Space
  • Air conditioning

Explore the area

Map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Victoria Glacier
    ‪13 min walk‬
  • Banff National Park Information Centre
    ‪2 min drive‬
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Banff, AB (YBA)
    ‪10 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen | In-room safe, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed with Sofa bed, Kitchen

  • 420 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft in Lodge | Living room | 42-inch flat-screen TV with cable channels, TV, fireplace

Loft in Lodge

  • 660 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Apartment, 1 Bedroom

Full-size fridge, microwave, oven, stovetop

Apartment, 1 Bedroom

  • 500 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom

Loft, 1 Bedroom | In-room safe, blackout drapes, iron/ironing board, free WiFi

Loft, 1 Bedroom

  • 721 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Banff Rocky Mountain Resort

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (2063)
The price is $135
per night
$150 total
includes taxes & fees
Feb 18 - Feb 19
Banff Rocky Mountain Resort

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

3-star condo in Tunnel Mountain District
Douglas Fir Resort and Chalets offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Each condo boasts a fireplace and a deep soaking tub, while also offering a kitchen and a flat-screen TV with cable channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and a balcony.
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains.

2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Soothe your muscles in one of the 2 spa tubs after a day on the slopes or enjoy the use of other amenities, including a complimentary water park and a 24-hour fitness center. For a free ride to the slopes, hop on the mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect ski vacation with ski storage and ski passes.

Wireless Internet access is complimentary. Complimentary self parking is available on site.

Douglas Fir Resort and Chalets has designated areas for smoking.

Languages

English, French

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 spa tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1200 out of 3293 reviews
Rating 8 - Good. 1260 out of 3293 reviews
Rating 6 - Okay. 505 out of 3293 reviews
Rating 4 - Poor. 226 out of 3293 reviews
Rating 2 - Terrible. 102 out of 3293 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities
Very good for the budget conscious. Staff extremely responsive. Security could be better - there were no incidents, but there is no lock on outside doors to the buildings. Anyone could come in from the outside to the corridors. These units are a bit worn and dated (carpets, furniture etc.) but overall very good value for the price for those who are there to enjoy the outdoors. The working fireplace and stacked wood a nice touch.
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with group
Check in
The person checking us in was not very friendly… almost eye rolling a couple of times when I didn’t understand what she was saying. Very upsetting.
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We had the room with a pullout couch, which had springs poking out from everywhere. The hotel itself was very dated , our room had staining on the walls, missing cabinet doors and was overall really run down. I would not pay the premium that seems to be the going rate and would look elsewhere next time I stay in Banff .
Stayed 2 nights in Nov 2024

8/10 Good

Sam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The card to open the door for your room not working, went to office twice to fix it, the washroom air fan not working and tv not working.
Stayed 2 nights in Nov 2024

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, room comfort
Hotel is a bit dated, but makes up for it with the comfort of the suites and all the amenities provided. My toddler had a blast on the water slides and in the play place.
Stayed 1 night in Nov 2024

10/10 Excellent

Minh

Liked: Cleanliness
We stay here for two days with family and young children. The hotel price is affordable and enough amenities for a short stay. Our children like the pool, outdoor hot tub and indoor playground. We travel with our truck so it is convenient to drive 5-10 minutes to Banff downtown for nicer restaurants !
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Having the kitchen & wood burning fireplace is a nice touch!
Stayed 1 night in Nov 2024

4/10 Poor

Erika

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed with my family of 5, for 2 nights. The reviews and indoor play place, really sold us on picking this hotel. I don’t understand how this resort has such high reviews as it does not deserve it. The units are extremely run down, vanities are missing doors and the main coffee table within our suite was so jagged from falling apart that we had to move it outside to prevent injuries. There was an overall dirty feel, dust throughout the room and old, worn out bedding. Our family was very uncomfortable staying there. The chimney/stack of the wood burning fire place is too small for it so we were completely smoked out. We did let the front receptionist know of our woes the morning of day two and she could care less. Asked for a new room as our eldest son was having a hard time with the smoke/smell, she had the maintenance worker come “look” at the fireplace instead. He was a friendly, nice guy but nothing he could do on his end. The play place was great for the kids, it seems to be in better shape than anything else in the hotel. Waterslides were fun for the kids, also starting to show their age. The water feature in the toddler pool doesn’t properly work and has paint chipping away. I will not stay here again and do not recommend this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, room comfort
Great stay, great price
A great little resort, wood burning fireplace and firewood provided! Outdoor hot tub as well! Lots of wildlife to see!
Stayed 1 night in Oct 2024

8/10 Good

Kyle

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

April

Traveled with family
Good amenities but run down.
We booked for the indoor playground. It was good but very dusty. The outdoor hot tub was also a reason we booked. Pool/hot tubs were nice but a bit grungy. To be fair the pool were to be closed the next week for cleaning and maintenance, so maybe just bad timing on our part. Over all the hotel was old and in need of renovations and repairs but fair clean and comfortable even if outdated.
Stayed 3 nights in Oct 2024

10/10 Excellent

William Wah Yick

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This hotel provides family-suite room, with kitchen facility and utensils. They also has water slide and heated outdoor pool for room guests. Excellent value for money. The only challenge was the parking spot next to wooden ramp, causing the front-right door cannot be open. Other things are perfect.
Stayed 1 night in Oct 2024

10/10 Excellent

Melody

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Awesome indoor playground and large suites
Great for families. The hotel is older and a little run down but still clean and comfortable. Our loft was spacious and we loved having the full kitchen and wood burning fire. Indoor playground for kids was a huge hit as was the pool and waterslides.
Stayed 2 nights in Oct 2024

6/10 Okay

Ron

Liked: Cleanliness
Get away
The stay was good. The property was not as advertised.
Stayed 1 night in Oct 2024

6/10 Okay

Christine

Traveled with family
Liked: Cleanliness
Property is older, but in fair condition. Check in was easy, close to town.
Stayed 2 nights in Oct 2024

8/10 Good

Fatemeh

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Carol

Disliked: Cleanliness, property conditions & facilities
It was dirty in the unit we had. Stove barely worked, dishwasher full of old water in the base. No recycle bin. Old and outdated furniture and fixtures. Even the pillows were gross. I would not stay there again.
Stayed 2 nights in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness, amenities
The property is just in need of a big facelift (which is currently underway). The facilities are clean, just dated. Room itself was great - all working appliances, clean area, full kitchen, wood burning fireplace. Good staff, great location, close to town center but on Tunnel Mtn so it's nice and quiet!
Stayed 3 nights in Oct 2024

8/10 Good

Julita

Disliked: Property conditions & facilities
The reception of guest was good. Ambiance for relaxing was so conducing. The furnitures and the kitchen cabinets need repairs.
Stayed 2 nights in Oct 2024

4/10 Poor

Michelle

Traveled with family and small children, Traveled with group, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
A review from a mom of a 2.5yo and 3mo. This place is extremely run down. The price does reflect this to a point, however I would not stay here again, it was that bad. Furniture missing drawers, the living room coffee table broken and jagged (hazard!) and I wouldn’t dare walk around without shoes or socks as the interior flooring is carpet and very gross. Everything in the room gave us the creeps and cleanliness was so poor. We found other peoples sock and an old bandaid by the headboard. A piece of rock from the fireplace facade was duct taped on. We love the idea of the amenities for the kids, but the waterpark is filthy as well and very run down. The whole place needs a renovation bad. We love the local bus system that you get access to; and we like the location as well as it’s far enough away from the noisy downtown that Banff can have. Overall, don’t do it… not til it’s renovated.
Stayed 2 nights in Oct 2024

6/10 Okay

Douglas

Traveled with partner
Disliked: Cleanliness
Beautiful location, just dated and not as clean as they could be. Having said that, the price is right for a rustic mountain retreat. You can’t beat the location for hiking or biking right out your door.
Stayed 3 nights in Oct 2024

10/10 Excellent

Julien

Business traveler, Traveled with family
Stayed 3 nights in Oct 2024

8/10 Good

Joel

Business traveler
Liked: Cleanliness, amenities
Enjoyed my stay, the staff were friendly, room was cozy
Stayed 4 nights in Oct 2024

8/10 Good

Casey

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Me and my family stayed for 3 nights. The two water slides, outdoor hot tub and inside hot tub. Kids were pumped. The only thing is that they don’t open the pool area until 2.30pm, which we could use one more time before we left. Or maybe open the outdoor hot tub only. My suggestion. The room was like a little condo. Great for our stay. We got a great price.
Stayed 3 nights in Oct 2024