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Charltons Banff

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Charltons Banff

Lobby
Exterior
Deluxe Room, 2 Queen Beds, Mountain View | Premium bedding, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
513 Banff Ave, Banff, AB, T1L1B4
  • Victoria Glacier
    1 min walk
  • Banff National Park Information Centre
    10 min walk
  • Banff Lake Louise Tourism Bureau
    10 min walk
  • Banff, AB (YBA)
    4 min drive

Room options

View all photos for Kitchenette Suite - Sleeps Four

Kitchenette Suite - Sleeps Four | Premium bedding, iron/ironing board, free WiFi, bed sheets

Kitchenette Suite - Sleeps Four

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft Fireplace Suite

Loft Fireplace Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

Loft Fireplace Suite

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View | View from room

Deluxe Room, 2 Queen Beds, Mountain View

  • 27 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Charltons Banff

3-star hotel in Uptown District
Along with an indoor pool, this smoke-free hotel has a spa tub and self parking. WiFi in public areas is free. Additionally, free use of bicycles, gas grills, and a lobby fireplace are onsite.
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a spa tub are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Charltons Banff provides a spa tub and complimentary bicycles. Public areas are equipped with complimentary wireless Internet access. This Banff hotel also offers a terrace, barbecue grills, and a fireplace in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Charltons Banff is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited onsite parking

Things to do

  • Free bicycle rentals
  • Indoor pool
  • Ski passes
  • Spa tub

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Royal Canadian Lodge 459 Banff Ave]
For more details, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Charltons Banff Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 410 out of 1004 reviews" "
Rating 8 - Good. 345 out of 1004 reviews" "
Rating 6 - Okay. 136 out of 1004 reviews" "
Rating 4 - Poor. 73 out of 1004 reviews" "
Rating 2 - Terrible. 40 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Megan

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot within walking distance to downtown Banff. Easy access to freeway for day trips to park.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jessica

The hotel kicked me out because I had Asked pet friendly and they only had limited rooms and I didn’t see their Expedia message because I’m not used to the app.. I was kicked out of the hotel at 11 PM at night in the freezing cold and nowhere to go
Stayed 3 nights in Sep 2024

6/10 Okay

Rob

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Rather dated and expensive. Nice having a bedroom up a spiral staircase, staff very helpful and friendly
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Andre

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean but very outdated. But thats normal for Banff, Jasper burned down so everyone had to change plans so everyone came here at best its a $200 hotel but they gouged me for $550 . Thank god its for work as I would not have stayed in Banff.
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Haili

Stayed 1 night in Aug 2024

4/10 Poor

Mark

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place needs a serious update. The staff, overall, tried to make us happy. The guy at check-in was rude. This would be the last place I would stay if I went back.
Stayed 5 nights in Sep 2024

8/10 Good

Ren, Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was less than a 10 minute walk to the Downtown Banff. The front desk staff was friendly. The hotel needs renovation. The loft rooms are unique and spacious; however, the bedroom is in the loft and you have to walk down a spiral staircase to go to the bathroom.
Stayed 3 nights in Sep 2024

8/10 Good

Jung Mee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, spacious and quiet. I had a comfortable stay here!
Stayed 3 nights in Sep 2024

4/10 Poor

Ian

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The loft bedroom was charming. Easy walking distance from downtown restaurants and shops. Staff was friendly and helpful, although we did not need much assistance.
Stayed 2 nights in Sep 2024

8/10 Good

Alie

Liked: Cleanliness, staff & service, property conditions & facilities
Banff is a hot bed of tourist activity so it was nice to be a little bit out of town but still within walking distant. The hotel itself was nice, but main bedroom was tight, with bed practically against the wall and no bed table in one side. Kitchenette was great and thank goodness for the spare bedroom with twin beds to store our luggage and have a place to sit. So we made it comfortable, but it was a bit awkward. The pool and hot tub were both fantastic! Pool just right temp and hot tub was at 104 and spacious. The best part was the pool and
Stayed 4 nights in Sep 2024

4/10 Poor

Ian

Liked: Cleanliness
Disliked: Property conditions & facilities
Not at all what we expected..
We arrived late after a long journey, and got there a short while before reception closed for the night. We had 2, 30kg suitcases and no assistance available and the lift wss out of service, which they said happened a lot. Its probably amongst the most basic in Banff.
Stayed 1 night in Sep 2024

8/10 Good

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel hot tub was nice. Our room was nice with the following exceptions: the AC/heating unit upstairs did not work and in the bathroom the toilet seat was not tightened properly to the bowl. The walls were thin. We could hear our neighbors next door and they woke us up at 2:30am.
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

GLEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great - guest room very beautiful and comfortable - everything felt super clean from hot tub to our room Lounge area needs updating
Stayed 1 night in Sep 2024

6/10 Okay

Andrew

Traveled with partner
Disliked: Property conditions & facilities
Property was well positioned to explore Banff National Park and the town of Banff itself. Staff were helpful. The room was positioned between two corridors making it dark. That was exacerbated by needing to keep curtains drawn to maintain privacy. The kitchen area was not conducive to eating. Overall, my wife found the room depressing and was discouraged from spending more time in it than necessary.
Stayed 3 nights in Sep 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Sanjay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minutes from downtown. Nice lobby. Staff is friendly and accommodating.
Stayed 1 night in Sep 2024

8/10 Good

Ruby

Traveled with group
Liked: Cleanliness, staff & service, amenities
Our hotel room was spacious for two people, it’s got 2 twins and 1 queen bed in two separate rooms. A little kitchen with everything you need from utensils to coffee maker and stove is situated conveniently between to the two bedrooms. The hotel is walkable to downtown but not ideal for those who don’t do a lot of walking. The carpet needs updating or steam cleaning. Otherwise, it’s okay for the price which by the way does not including parking.
Stayed 3 nights in Sep 2024

8/10 Good

Jerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Robert

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the least updated and desirable properties on Banff Avenue. All other hotels are inviting with very nice entries, lobbies, fire places and restaurants - not this place. Rooms are also old and dated. Property needs a significant overhaul.
Stayed 3 nights in Sep 2024

6/10 Okay

Peggy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024