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Charltons Banff

3.0 star property

Choose dates to view prices

Photo gallery for Charltons Banff

Lobby
Lobby sitting area
Reception
Deluxe Room, 2 Queen Beds, Mountain View | Premium bedding, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
513 Banff Ave, Banff, AB, T1L1B4
  • Banff National Park Information Centre
    ‪10 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪10 min walk‬
  • Tunnel Mountain
    ‪5 min drive‬

Room options

View all photos for Kitchenette Suite - Sleeps Four

Kitchenette Suite - Sleeps Four | Premium bedding, iron/ironing board, free WiFi, bed sheets

Kitchenette Suite - Sleeps Four

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft Fireplace Suite

Loft Fireplace Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

Loft Fireplace Suite

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View | View from room

Deluxe Room, 2 Queen Beds, Mountain View

  • Mountain view
  • 27 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Banff Rocky Mountain Resort

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (2236)
The price is $240
$240 nightly
$240 total
includes taxes & fees
May 29 - May 30
Banff Rocky Mountain Resort

About this property

Charltons Banff

3-star hotel in Uptown District
This smoke-free hotel features self parking, free use of bicycles, and gas grills. WiFi in public areas is free. Other amenities include a lobby fireplace and a front-desk safe.
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Charltons Banff features a terrace, barbecue grills, and a fireplace in the lobby. Wireless Internet access is complimentary. This Banff hotel also offers a front-desk safe and a water dispenser. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Charltons Banff is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited onsite parking

Things to do

  • Free bicycle rentals
  • Ski passes

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from March 26 2025 to December 31 2025 (dates subject to change):
  • Recreation facilities
  • Hot tub
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Charltons Banff Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 434 out of 1019 reviews
Rating 8 - Good. 324 out of 1019 reviews
Rating 6 - Okay. 148 out of 1019 reviews
Rating 4 - Poor. 70 out of 1019 reviews
Rating 2 - Terrible. 43 out of 1019 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Dwayne

We had to cancel our trip as my wife became sick and unable to travel I sent a note to the hotel this morning through Expedia but never received a response Very unhappy with the Expedia experience and will not use this site again for any of my bookings Thanks, Dwayne Bozarth
Stayed 1 night in Feb 2025

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and hot tub area !
Stayed 2 nights in Feb 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Utkarsh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Feb 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 4 nights in Feb 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good, parking was good, but needs more heating during winter, a better seal on the doors might help
Stayed 2 nights in Feb 2025

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities
parking
Stayed 2 nights in Jan 2025

8/10 Good

Nevaeh

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Julieann

Stayed 4 nights in Jan 2025

8/10 Good

Spencer

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Nirmal

Traveled with family
I have really good time staying
Stayed 2 nights in Feb 2025

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
No issues
Stayed 1 night in Feb 2025

10/10 Excellent

Hunter

Stayed 3 nights in Jan 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Stephane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service
Friendly and helpful staff. Checked in and out with ease. Stairs in the room were the only thing I didn’t like.
Stayed 2 nights in Jan 2025

10/10 Excellent

Beyzanur

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything it was perfect
Stayed 2 nights in Jan 2025

8/10 Good

Keith

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Daryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good! Decor is a bit dated but does not impact the stay, parking is limited so keep that in mind. Only issue is the AC/heating unit is only on one side of the suite so if you plan on closing the door to the room it gets cold in the winter, probably gets hot in the summer I would assume. Chili’s and the Keg restaurants are easy to access!
Stayed 2 nights in Jan 2025

6/10 Okay

Adriel

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Overall a good experience, except for the fact that one of the front desk staff was quite rude and did not try to hid the fact that he did not want to be there. This staff member should be reminded that good customer service is an important part of working at a hotel, even if you dislike your job.
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

James, Calgary

Rooms have been beautifully renovated! Excellent value in Banff.
Stayed 1 night in Jan 2025

6/10 Okay

emma

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
in my loft room it was way to hot upstairs and the hot tub made me a chemical burn all over my body.
Stayed 3 nights in Jan 2025

8/10 Good

Brandi

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
We enjoyed our stay in the loft room with a fireplace. It is a bit dated, but clean and cozy.
Stayed 2 nights in Jan 2025