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Banff Rocky Mountain Resort

3.0 star property

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Photo gallery for Banff Rocky Mountain Resort

Reception
Tennis court
Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi
Indoor pool
BBQ/picnic area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Gym

Explore the area

Map
1029 Banff Ave, Banff, AB, T1L1H8
  • Banff National Park Information Centre
    ‪5 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Banff Centre for Arts and Creativity
    ‪8 min drive‬

Room options

View all photos for Condo, 1 Bedroom (with Kitchen)

Condo, 1 Bedroom (with Kitchen) | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Condo, 1 Bedroom (with Kitchen)

  • 340 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (One Bedroom Wolf)

Suite (One Bedroom Wolf) | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Suite (One Bedroom Wolf)

  • 340 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms (with Kitchen)

Condo, 2 Bedrooms (with Kitchen) | Living room | 43-inch LCD TV with cable channels, TV

Condo, 2 Bedrooms (with Kitchen)

  • 637 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite (Two Bedroom Wolf)

Suite (Two Bedroom Wolf) | Living area | 43-inch LCD TV with cable channels, TV

Suite (Two Bedroom Wolf)

  • 637 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft (Suite)

Loft (Suite) | Living room | 43-inch LCD TV with cable channels, TV

Loft (Suite)

  • 540 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

Douglas Fir Resort and Chalets

  • Hot Tub
  • Kitchen
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, (3388)
The price is $148
per night
$164 total
includes taxes & fees
Apr 26 - Apr 27
Douglas Fir Resort and Chalets

About this property

Banff Rocky Mountain Resort

Banff hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and outdoor tennis courts are onsite.
Banff Rocky Mountain Resort offers 171 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banff Rocky Mountain Resort features 2 hot tubs, outdoor tennis courts, an indoor pool, and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and 2 meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include conference space. This family-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Banff Rocky Mountain Resort is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 8:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Alpha Bistro - This family restaurant serves breakfast, dinner, and light fare. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 11 to 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Alpha Bistro

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,000 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 11 to 23 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Banff Mountain Resort
Banff Resort
Banff Rocky
Banff Rocky Mountain
Banff Rocky Mountain Resort
Mountain Resort Banff
Resort Banff
Rocky Mountain Banff Resort
Rocky Mountain Resort
Rocky Mountain Resort Banff
Banff Rocky Mountain Hotel Banff
Banff Rocky Mountain Hotel

Banff Rocky Mountain Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 897 out of 2160 reviews
Rating 8 - Good. 629 out of 2160 reviews
Rating 6 - Okay. 331 out of 2160 reviews
Rating 4 - Poor. 179 out of 2160 reviews
Rating 2 - Terrible. 124 out of 2160 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

nima

Traveled with group
Liked: Staff & service, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Michelle

Traveled with family
Liked: Staff & service
Staff were amazing as always, room was dated.
We have stayed at this hotel multiple times in the past and have always had great experiences- this time wasn’t any different, the staff are always friendly and always go above and beyond when they can. The only downfall this time was our room. We were across the street this time (first time) and stayed in the 2 bedroom condo (which we always do) but this room was so dated, the walls were gashed, beds were pretty uncomfortable, the room overall just wasn’t what we were used to.
Stayed 2 nights in Jan 2025

8/10 Good

Jaelyn

Liked: Staff & service, room comfort
Good rooms, poor pool area.
The updated rooms are nice, comfortable, cozy and comfortable, but lacking some kitchen ammenities (had to call the desk for a cooking tray so we could use the oven). There was some glass outside our room so had to be cautious with our dogs. The biggest downside of this resort was the old pool and hot tubs. The outdoor hot tub was too cold to sit in comfortably and was pretty dirty. The indoor hot tub was very scummy and dirty, we ran to the showers after noticing the condition. They have updated a lot of the resort, including the change room for the pools, but they really need to update that whole pool area now.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marjorie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved the cabin we stayed in. Pool area is in dire need of repair. I preferred outdoor hot tub given the state of indoor hot tub pool. Flooring appears uneven and sinking in some areas. Hopefully the owners will renovate the pool area. The grounds are lovely. Very quiet and reasonable rates. Staff was prompt to meet our requests! A great stay! Cabin was well stocked too!
Stayed 3 nights in Jan 2025

10/10 Excellent

JORELLE MABASA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always!
Stayed 1 night in Jan 2025

10/10 Excellent

Robyn

Stayed 1 night in Jan 2025

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious rooms. Fireplace is always a great addition. They provided transportation to banff which was amazing. The driver Lee was very polite
Stayed 2 nights in Dec 2024

10/10 Excellent

TARUN

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fire place was a nice touch. The condo style room we rented worked very well for our group of 3. It would have be nice if there was a complementary breakfast, but the food at the restaurant in the lobby was still good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Megan

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was amazed at this hotel for everything they did to ensure a comfortable stay. Not only was the check-in easy, the front staff provided pet beds, dishes, as well as toys for the fur babies. A bonus was that the bathtub was nice and big so I could enjoy a nice soak after walking the trails nearby (I am tall so the struggle is real lol). They also put me on the floor level facing the woods so that my dogs would be comfortable and could access the trails easier. I always choose this hotel when I stay in Banff and will continue to do so because they treat me and my dogs better than anywhere else I have ever been.
Stayed 1 night in Jan 2025

8/10 Good

Pierre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick getaway
This was a quick get away after a afternoon of skating at Lake Louise. The pros: Bed was comfortable. Easy access into Banff town. About a 3 minute drive in. Pet friendly. The cons: Train went by and blew it's whistle (not super loud) almost every hour. Sofa bed had crumbs and dirt when we opened it up. Stayed only one night and was still worth it
Stayed 1 night in Jan 2025

10/10 Excellent

Alexandre

Stayed 4 nights in Dec 2024

10/10 Excellent

Aqsa

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Jan 2025

6/10 Okay

kyl

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We had a nice stay! The pools were shut down and the cleanliness of the change room was questionable but other than that it was a very comfy place to stay.
Stayed 1 night in Jan 2025

2/10 Terrible

Wevina, Calgary

Disliked: Cleanliness, staff & service, property conditions & facilities
Overall we don’t like it! Don’t ever come here wasting your money! We thought we’re going to have a great vacation, but we end up we’re all stressed!
Stayed 2 nights in Jan 2025

8/10 Good

Linda

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

Sanchit

Stayed 3 nights in Sep 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Blair

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and well appointed. The pool area and outdoor hot tub were great. Staff came around with coffee supplies and towels etc. I only saw one thing I didn’t like, the pool area is not locked and you can enter it from outside the hotel whether you are staying at the hotel or not. Saturday morning there was a transient person grooming themselves in the pool change room! The door should be locked and entered with a room keycard like every other hotel I’ve been too.
Stayed 2 nights in Jan 2025

6/10 Okay

Carolyn

Traveled with family
Liked: Cleanliness, staff & service
We were in a 2 bed room on the ground level. It had been recently updated with vinyl flooring, as probably the room above us had been. Unfortunately this meant that every time they walked around, it echoed into our room. It was a family, so day and night, it was so loud. Not their fault, just really poor insulation. We left early so we wouldn’t have to endure another terrible sleep. But when we went to check out, the clerk seemed very confused and didn’t know how to do it. I tried explaining that I agreed to pay the whole bill, regardless if we stayed or not, but it was still a mess. The parking lot was super slick with ice and no gravel placed down until our 2nd day there. The outdoor hot tub was also out of service while we were there and pool agitated our skin. The restaurant was quite tasty and well priced. Definitely wouldn’t stay here again.
Stayed 3 nights in Jan 2025

4/10 Poor

Natasha

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed here every year for almost 10 years. Usually love it but this visit was abysmal.Greeted by a front door that didn't work properly. Dirty kitchen floor, bathroom sink and carpet in bedroom. We cleaned up and settled in. TV remote didn't work, no matches for fire, lotion dispenser broken, all bathroom fixtures very rusted and wobbly. Called reception to request matches, new remote, a set of towels and a chair ( missing both). Took hours and 5 calls to receive. Ended up walking over to main building to get a chair myself to use for kitchen table. The outdoor hot tub was broken, we called right before booking to ensure it was working ok. The indoor pool area was the dirtiest I've ever seen it. The ladies shower rooms were again so dirty, towels and rubbish everywhere. Two guests warned us how bad the pool area was before entering. The showers were cold after our swim so we left without one as did 5 other ladies. The guest upstairs were incredibly loud. Called reception twice to ask if they could notify them around 1am. No change so no sleep for our family ( I know this is not the hotels fault per say). Lucky we are the type to just get on with it and make the most of it but I will never again recommend this hotel to anyone which is very disappointing as we loved it! We sent a message to the hotel with the issues just so they are aware and got zero reply so I am unsure that the management there have any interest now in giving customers a good experience, unfortu
Stayed 2 nights in Jan 2025

8/10 Good

Ievgeniia

Stayed 2 nights in Jan 2025

10/10 Excellent

Diane

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Dania

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ana Lisa

Stayed 2 nights in Dec 2024