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Sand & Sandals Desaru Beach Resort & Spa

5.0 star property

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Photo gallery for Sand & Sandals Desaru Beach Resort & Spa

Front of property - evening/night
Minibar, in-room safe, desk, iron/ironing board
2 bars/lounges, beach bar
View from room
Outdoor treatment areas, sauna, body treatments, body scrubs, facials

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available

Explore the area

Map
Bandar Penawar, Bandar Penawar, Johor, 81930
  • Desaru Beach
    ‪7 min walk‬
  • Tidal Wave Beach
    ‪4 min drive‬
  • Desaru Coast Adventure Waterpark
    ‪5 min drive‬
  • Singapore (SIN-Changi)
    ‪104 min drive‬

Room options

View all photos for Sunny Deluxe, Seaview

Sunny Deluxe, Seaview | Minibar, in-room safe, desk, iron/ironing board

Sunny Deluxe, Seaview

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, iron/ironing board

Superior Room

  • 592 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Couple Suite

Couple Suite | Minibar, in-room safe, desk, iron/ironing board

Couple Suite

  • 915 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Deluxe Room with Private Garden

Premium Deluxe Room with Private Garden | Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe Room with Private Garden

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Pool View

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Pool View

Minibar, in-room safe, desk, iron/ironing board

Family Suite, Pool View

  • 915 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Romantic Deluxe with Private Pool

Romantic Deluxe with Private Pool | Minibar, in-room safe, desk, iron/ironing board

Romantic Deluxe with Private Pool

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Garden View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Garden View

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Garden View

Family Suite, Garden View | Minibar, in-room safe, desk, iron/ironing board

Family Suite, Garden View

  • 915 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Similar properties

Exterior

Four Points By Sheraton Desaru

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (152)
The price is $72
per night
$80 total
includes taxes & fees
Feb 21 - Feb 22
Four Points By Sheraton Desaru

About this property

Sand & Sandals Desaru Beach Resort & Spa

5-star Bandar Penawar hotel walkable to Desaru Beach
A full-service spa, a private beach, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a restaurant, 2 bars/lounges, and a fitness center are onsite.
Sand & Sandals Desaru Beach Resort & Spa offers 208 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LED televisions come with cable channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a private beach, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Senses Spa has 7 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
This Bandar Penawar hotel has its very own private beach. In addition to a full-service spa, Sand & Sandals Desaru Beach Resort & Spa features an outdoor pool and a hot tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a beach bar. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a children's pool, a fitness center, and a sauna.

Sand & Sandals Desaru Beach Resort & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Sand & Sandals - This restaurant specializes in international cuisine and serves breakfast only.
Fortune Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Shiokaze Teppan - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Beach - This bar serves light fare only. Open daily.
Safari - This bar serves light fare only. Open daily.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 45 per person
  • 2 bars/lounges
  • A beach bar
  • A restaurant

Restaurants on site

  • Beach
  • Fortune Kitchen
  • Safari
  • Sand & Sandals
  • Shiokaze Teppan

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Parasailing
  • Sauna
  • Spa tub
  • Water skiing

Family friendly

  • Children's pool
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • On a private beach
  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Facials
  • Massage
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 90.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 45 per person
  • Rollaway bed fee: MYR 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Sand Sandals Desaru Beach Resort Bandar Penawar
Sand Sandals Desaru Beach Bandar Penawar
Sand Sandals Desaru Beach Resort
Sand Sandals Desaru Beach
Sand Sandals Desaru Beach Resort Spa
d dals saru Bandar Penawar
Sand & Sandals Desaru & Spa
Sand Sandals Desaru Beach Resort Spa
Sand & Sandals Desaru Beach Resort & Spa Hotel
Sand & Sandals Desaru Beach Resort & Spa Bandar Penawar
Sand & Sandals Desaru Beach Resort & Spa Hotel Bandar Penawar

Sand & Sandals Desaru Beach Resort & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 121 out of 521 reviews
Rating 8 - Good. 218 out of 521 reviews
Rating 6 - Okay. 102 out of 521 reviews
Rating 4 - Poor. 51 out of 521 reviews
Rating 2 - Terrible. 29 out of 521 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fazri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort to go for a staycay. Would definitely come back again
Stayed 1 night in Oct 2024

10/10 Excellent

Henry

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful front office staff. Very good selection for breakfast. Suggest that you should supply hand/face towels also apart from the bath towels.
Stayed 4 nights in Oct 2024

6/10 Okay

Prabhu

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
.
Stayed 2 nights in Oct 2024

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

6/10 Okay

Scot

Traveled with family
Liked: Cleanliness, property conditions & facilities
Big swimming pool. Nice beach. Poolside bar. Rooftop lounge. Nice big rooms. Private balcony with small bathtub.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yasimah

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Kent Shen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's definitely a good stay! As this is our second time to the resort, we really enjoyed the bedroom especially with the poolview - and it comes with a nice big comfy bed and sofa bed. The check-in staff was awesome! They were so quick and I breeze through my check-in and the staff were really attentive and accommodating to my requests. An amazing thing happened, we were singing a birthday song at the balcony for my daughter, and when we ordered room service the next time, the hotel gifted us a complimentary brownie cake. It was such a lovely gesture and surprise for my girl. We were caught offguard by such a thoughtful gesture... Anyway, we would come back again, especially as the kids love the beach, pool and room with the bathtub. The only thing I would recommend is that the place does need a touch-up here and there (some paint peeling off, etc). Otherwise, an awesome stay. Thanks to all the staff and management.
Stayed 3 nights in Sep 2024

8/10 Good

NUR HIDAYAH

Traveled with family
Liked: Cleanliness
Weekend stay
The hotel stay was ok. Rooms are spacious with beautiful seaview. Minus points are the restaurants. The Chinese restaurant service was really bad. Maybe due to lack of staff. Food came about an hr late and the dimsum was not served hot. The western restaurant’s lights were too dim that we have to use our phone’s torch to read the menu. Most of the arcade games are out of service. Golf is a little pricey and the hotel should upkeep and maintain it well.
Stayed 2 nights in Aug 2024

8/10 Good

JOO TECK

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Zubeidaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

CM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and clean. The facilities are well maintained. Staff is friendly and efficient. Breakfast spread is varied and good.Will definitely return to S&S in the future!
Stayed 2 nights in Aug 2024

10/10 Excellent

Wen Xin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, room is spacious and pool was great! Really enjoy the beach that is just right in front of you. The only thing I suggest for improvement will be the floor of the hotel room can be cleaner, feel like they sweep the floor but did not mop the floor. Overall we still enjoy our stay here!
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Stayed 1 night in Jul 2024

6/10 Okay

Dzulkarnein Bin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Book a nite stay, check in was fast with a beautiful smile. The room was big and clean. Views good wif the beach in front. The bed, big and comfy to my liking. Beach was kinda private only to the resort, no swimming though the wave quite rough wif stones. Pool was big wif kid slides. The downs: there was no face towels for the rating of this resort. The pillows were both hard, should provided either one soft and one hard. Did not have a good sleep as a result. Breakfast was boring, enough say.
Stayed 1 night in Jul 2024

8/10 Good

GUAN HENG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to chill
Stayed 2 nights in Jun 2024

8/10 Good

Loong Hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Jasmon Wan Ting

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been the worst and most ridiculous check-in experience i have experienced in my life. We reserved a bus to pick us up from the ferry terminal to the resort weeks before our arrival but when we arrived, the bus was nowhere to be found. After contacting the hotel multiple times, a small bus arrived about an hour late from our agreed upon timing. When the bus finally came however, other hotel guests that did not their reserve their seats beforehand and rushed up the bus that arrived. The resort bus driver did not bother verifying who actually has made a reservation for the private bus and just left with whoever managed to squeezed onto the bus. At that point, around 10 guests with families and children (including us) that has email proof that we have booked the buses were not able to get on the bus. The bus driver just shrugged and left the ferry terminal, leaving us stranded there again even though we have called the resort multiple times and waited an hour for the bus to arrive. We had to try calling our own taxi there and luckily we got one in less than half an hour later All of the other resorts had their buses arrived on time so only the guests from this resort were left stranded in the ferry terminal for an extended amount of time, wasting time. No actual apologies or compensation were provided by the resort for this fiasco other than a cursory email apology. The resort itself is also rather run-down and wild monkeys will occasionally appear in the hallways.
Stayed 2 nights in Jun 2024

10/10 Excellent

Swapnil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went on a weekday so the place was almost empty which made the trip quite good, the hotel is well maintained and the beach access was the best part of it.
Stayed 1 night in Jul 2024

10/10 Excellent

Kwong Han, Dunn Loring

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direct access to beach, well maintained pool, friendly staff, Very fresh Malaysian breakfast (lots of variety).
Stayed 1 night in Jun 2024

8/10 Good

helen

Stayed 2 nights in Jul 2024

8/10 Good

Ripon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and housekeeping staff are supportive but welcome is not good.
Stayed 2 nights in Jun 2024

2/10 Terrible

Gerard

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have made hotels and resorts out of them. Sand & Sandals Desaru Resort & Spa breaks all records for mediocrity. When we arrived we wanted to take advantage of the pool bar to drink and eat something. It felt like we didn't exist and the bartender was vulgar in his words. The bar was super dirty, the blender for making juices was sitting on the counter in the heat without being cleaned, the whole bar was very dirty. When we asked for a snack we had to wait a very long time. This Resort operates with a minimum of staff. When staff work on one side, the other places are closed and vice versa. It was a long weekend and the Resort took advantage of it to charge high prices without providing the service that goes with the high price. The day before we had reserved the Resort's pseudo Japanese restaurant for four people for 8 p.m. When we arrived there was no room. We took the opportunity to order a bottle and have an aperitif while waiting. Rather than coming to pick us up on the terrace when the places were free, they put people back. After a while, we expressed our displeasure, they laughed in our faces. Finally, we had a late dinner and the quality of the meal was not up to par. As for the spa, there was only one person there to welcome you. The worst part, when this person gave you a massage, they wore gloves. Never seen. This Resort is a tourist factory. The objective of this Resort is profitability with little means to offer customers. This place is absolutely not recommen
Stayed 2 nights in Jun 2024

6/10 Okay

Thandar

Traveled with family
Disliked: Cleanliness
The place is quite old and quiet, a pillow case has stain on it. There is a certain smell in the room when came in. Family suite is quite spacious. Foods are good.
Stayed 3 nights in Jun 2024

10/10 Excellent

Nora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi in my room was not stable, hope it can be improved
Stayed 2 nights in Jun 2024

4/10 Poor

Anizio

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, no wifi, looks like a place people goes for breakfast. Do not see happiness in this hotel
Stayed 3 nights in Jun 2024