4/10 Poor
Kjirsten
Traveled with family
Oct 29, 2024
Disliked: Cleanliness, property conditions & facilities, room comfort
2 star
Area was definitely a mess. We received a call in the way there that they didn’t have any rooms Initially and stated the rooms were full and others were being maintenance. To my surprise it was a lot of hiccups at first. But we were able to get a room that was required for our needs. I had paid for early check in and by mistake to many days for one dog. I had to get that situated as well. But I notice in the room a cockroach and the room was not as clean as I had liked it to be. However we needed a place to stay. We also were told we needed to pay a $100 deposit even though we paid for the rooms. It was supposed to be refunded as well as all the errors made. But I will say the staff were nice. They tried to fix the situation. There were a lot of stores around which was very good. But it seems they were in a bad area. So much trash around litter. Also my dog got flees from walking around the premises. When I got back home I had to wash him 5x for him to feel better. The building said no smoking and people were smoking cigarettes and weed. They had no food or drinks except water in there lobby refrigerator. The bottles of water were $2 each as I had to buy 4. We prefer not to go here again unless we a in a very desperate need. I didn’t even eat their breakfast because of knowing there were a roach in our room. I was concerned that its possibly every where. Also people obviously don’t pick up after their dogs. Poo were every where in the grass.
Kjirsten
Stayed 2 nights in Oct 2024
