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Mercure Ballarat Hotel and Convention Centre

4.0 star property

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Photo gallery for Mercure Ballarat Hotel and Convention Centre

Front of property
Front of property
Breakfast and dinner served, Mediterranean cuisine
Room, 1 King Bed (Lodge) | View from room
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
613 Main Road, Golden Point (Ballarat), VIC, 3350
  • Sovereign Hill
    ‪7 min walk‬
  • Ballarat Town Hall
    ‪3 min drive‬
  • Ballarat Base Hospital
    ‪4 min drive‬

Room options

View all photos for Room, Multiple Beds (Courtyard)

Room, Multiple Beds (Courtyard) | Minibar, in-room safe, desk, iron/ironing board

Room, Multiple Beds (Courtyard)

8.6 out of 10
Excellent
(7 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board

Apartment, 2 Bedrooms

  • 269 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Lodge)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Lodge)

8.0 out of 10
Very good
(29 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Cottage, Multiple Beds

  • Sleeps 6
  • 3 Queen Beds

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About this property

Mercure Ballarat Hotel and Convention Centre

4-star Ballarat hotel, connected to the convention center in Golden Point (Ballarat)
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Mercure Ballarat Hotel and Convention Centre offers 97 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

This Ballarat hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Sanctuary Day Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision.

Mercure Ballarat Hotel and Convention Centre features a full-service spa and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

5 meeting rooms are available. This business-friendly hotel also offers spa services, a garden, and a fireplace in the lobby. Onsite self parking is complimentary.

Mercure Ballarat Hotel and Convention Centre is a smoke-free property.

Continental breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Azzuri - This restaurant specializes in Mediterranean cuisine and serves breakfast, dinner, and light fare. A children's menu is available. Reservations are required.
Gallery Cafe & Bar - This café serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Weekday continental breakfast available 6:30 AM to 10:00 AM for a fee: AUD 26 to 26 for adults and AUD 13 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Azzuri
  • Gallery Cafe & Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.1 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 26 to 26 for adults, and AUD 13 to 13 for children
  • Credit card charges are subject to a surcharge of 1.1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Ballarat Hotel
Mercure Ballarat
Mercure Ballarat Hotel And Convention Centre Victoria
Ballarat Hotel Convention Centre
Mercure Ballarat Hotel Convention Centre
Mercure Ballarat Convention
Mercure Ballarat Hotel and Convention Centre Hotel
Mercure Ballarat Hotel and Convention Centre Golden Point
Mercure Ballarat Hotel and Convention Centre Hotel Golden Point

Mercure Ballarat Hotel and Convention Centre Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 418 out of 1002 reviews
Rating 8 - Good. 399 out of 1002 reviews
Rating 6 - Okay. 123 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tracey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Had a bit of an issue with our first room this was quickly rectified, many thanks to the wonderful staff. The food and service at
Stayed 2 nights in Mar 2025

6/10 Okay

John

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Mar 2025

6/10 Okay

Lucas

Stayed 3 nights in Mar 2025

4/10 Poor

Phil

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Booked a king & got a twin. Very daggy bathroom. Air conditioner on its last legs
Stayed 1 night in Mar 2025

4/10 Poor

Narelle

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really disappointing stay at the Mercure. I have stayed there three times in the past six months, this was by far the worst and I will choose another option in the future. The room was smelly, it was musty when we arrived, there was no option to open the only window to get any fresh air. The skirting boards were damaged and coming off from the wall near the bathroom, making me question if there was a mould issue. The bathroom had a very bad odour coming from I assume the drains. We closed the bathroom door overnight but it was extremely unpleasant to shower in. The shower grout had mould. We arrived late at night and were checking out before 7am so it was not worth raising these issues to swap room at that point of the night. The grounds are beautiful but the rooms leave a lot to be desired.
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property, as it was clean and spacious. Also, we loved the setting, it was beautiful. We would definitely stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting hotel like a resort. Have a nice garden and pond. Can’t open the curtain as it faces call park directly.
Stayed 2 nights in Mar 2025

8/10 Good

Phillip

Liked: Cleanliness, room comfort

Travelling South

Close to Sovereign Hill. Comfortable but aging.
Stayed 1 night in Mar 2025

10/10 Excellent

Fergus, Melbourne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and facilities
Stayed 1 night in Feb 2025

8/10 Good

peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here....nice property
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing i did not like was the amount of outside lighting and not having the option to turn it off. I need a dark room to sleep and the room was far too bright of a night.
Stayed 2 nights in Feb 2025

6/10 Okay

Elaine

Traveled with partner
Disliked: Property conditions & facilities
Sound of an alarm of some kind every few seconds was annoying.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Overnight stay, better options in Ballarat

Very old and tired, holes in carpet, mould in bathroom. Bed was comfortable at least.
Stayed 1 night in Feb 2025

6/10 Okay

Debra

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not happy.

We had a room for 3 adults. Room was not clean. TV only hade 3 Chanel’s, unable to chrome cast due to no internet connection. Spoke to reception who came to the room to say they only have Chanel 7, ABC and SBS. Blamed it in the renovations, which were not mentioned when we booked. The Breakfast was sub standard, soggy hash browns, cold bacon and eggs. Not happy with this place as we paid a lot for only 1 night.
Stayed 1 night in Feb 2025

10/10 Excellent

warwick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

john

Stayed 3 nights in Jan 2025

6/10 Okay

Simonetta

Stayed 1 night in Jan 2025

8/10 Good

Denise and Jeff

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice size room. Could park out front. Bed was big and comfortable. Convenient for our overnight stop.
Stayed 1 night in Jan 2025

8/10 Good

Julie

Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Oct 2024