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ibis Balikpapan

3.0 star property

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Photo gallery for ibis Balikpapan

Meeting facility
Reception
Outdoor pool, sun loungers
Bar (on property)
Garden

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Room service
  • Parking included

Explore the area

Map
Jl Ery Suparjan No 2, Balikpapan, East Kalimantan, 76112
  • Plaza Balikpapan
    ‪5 min walk‬
  • Kemala Beach
    ‪2 min drive‬
  • BSB Beach
    ‪4 min drive‬
  • Balikpapan (BPN-Sepinggan Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

1 bedroom, in-room safe, desk, free WiFi

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, free WiFi

Standard Room, 1 Double Bed

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

ibis Balikpapan

3-star Balikpapan hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Ibis Balikpapan offers 155 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Balikpapan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Martha Tilaar Salon & Day Spa has 3 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
In addition to a full-service spa, ibis Balikpapan features an outdoor pool and a children's pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary manager's reception on select days. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers spa services, a garden, and a picnic area. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite self parking and valet parking are complimentary.

Ibis Balikpapan is a smoke-free property.

The hotel offers a complimentary manager's reception on select days.
Rendezvous - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open 24 hours.
Room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 8:00 PM at scheduled times and on request
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 85,000 for adults and IDR 85,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Rendezvous

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 85000 for adults and IDR 85000 for children
  • Airport shuttle fee: IDR 200000 per person (one-way)
  • Airport shuttle fee per child: IDR 200000 (one-way), (from 5 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ibis Balikpapan
Ibis Hotel Balikpapan
ibis Balikpapan Hotel
ibis Balikpapan Hotel
ibis Balikpapan Balikpapan
ibis Balikpapan Hotel Balikpapan

ibis Balikpapan Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 53 reviews
Rating 8 - Good. 27 out of 53 reviews
Rating 6 - Okay. 10 out of 53 reviews
Rating 4 - Poor. 4 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Herry

Stayed 1 night in Nov 2024

6/10 Okay

Herry

Traveled with partner
Disliked: Cleanliness
AC and water pressure is adequate. Bathroom have mold and dirty. Bedsheets have bloodstained. Overall with online apps discount it's an average transit hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it.
Stayed 3 nights in Sep 2024

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Standard Ibis!

Ibis are a standard wherever I've been so you know what you're getting!
Stayed 2 nights in Aug 2024

10/10 Excellent

Fanisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for service. I've checkin for this booking, Great Job. very clean hotel..
Stayed 1 night in Jul 2020

10/10 Excellent

Riny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for Business or Faamily

Good for Business or Faamily

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient

we have fun time staying in IBIS Balikpapan

6/10 Okay

alex, Jakarta

So so

Short stay , they only allow they customer to check in exactly at 2:00 pm. Dont try to come earliest then that, they dont give u key room before that time. I was wait in the lobby for 2 hours since i got there by 12 noon

4/10 Poor

Harist, Jakarta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Washtaffel drainage is bad.

8/10 Good

Adrian, Kuching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful first experience in Balikpapan with a

It was a pleasant one. Room and else all were great. But never have chance try breakfast yet. It's close to shopping mall and else.

8/10 Good

Rishar, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Its nice

Yes it was nice, I will re booked later

8/10 Good

Diansyah Sukmana, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay!

Overall no complaints or whatsoever for our stay at IBIS. Would recommend any one to stay. The only dissapoitment is that I got a much small room than what I got on my last visit, but this not their fault.

8/10 Good

FH, Sabah.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient in the vicinity

I have stay many times in IBIS hotel through out the world and I find it fascinating that the condition is quite similar. It make me feel very homely and comfortable. I hat a good rest everyday. the breakfast condition is also a fusions of local and international requirement. Moving around within the city and back to hotel is quite easy. Walk is the best policy as the street is clean and people are very warm. Nice place to visit. Only thing that we miss is the cultural centre which we did not manage to visit.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super experience

Staff, especially in the dining room, are super helpful and friendly. Use of Novotel fitness facility was a real bonus. Room service was quick and efficient. I traveled in Borneo for 6 weeks, and this was, without exception, the best hotel - and it was NOT the most expensive. Location also very, very good. Wifi was available, and usage of the computers in the lobby was free. Yeah for Ibis!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

I've been stayed several times in Ibis. The hotel overall is good. My suggestion is more food variations for breakfast.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place

Staying in Ibis Balikpapan is good. I can have a good rest. The bed and pillows are good.

8/10 Good

Dion, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good location, good price...

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Cheng, Jakarta

Liked: Staff & service, room comfort
The room is clean, and staff is helpful.

8/10 Good

Kong, KK, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value. Nice location.

Good value. Good location. Right next to Novotel. Better equipped than your usual budget hotels - with TV, free coffee making and in-room safe, and it is fairly roomy. Only thing i don't like is the toilet in the pre-made toilet cubicle is set rather high, so it'll be a hanging-toilet experience for most Asians.

10/10 Excellent

Richard, Las Vegas, NV, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best IBIS for the money.

The staff, the food, the room, the general atmosphere, the location, and the room prices makes this Ibis hotel a must see when in Balikpapan.

8/10 Good

Reg E

Liked: Cleanliness, staff & service

Ibis Hotel Balikpapan

I was trying to book the (another hotel), which is pictured in the (internet travel company) add. (Internet travel company) has all the pictures wrong. The Ibis is behind the other hotel, but is connected in some ways. The price was good, and we could use the (other hotel) pool and gym. It's not far to walk around the building. The staff were very friendly and helpful and breakfast was very good. The few things we needed changed were taken care of very promptly, i.e. the last guest had locked the safe. The "modular" bathroom is a bit different, but all workable.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

willm

Disliked: Cleanliness, staff & service, room comfort

business trip

Since I book my room from internet using my credit card, I was charge from it. However, the front desk staff ask for my credit card before I check out and charge me again.. Telling me that I have to pay the room direct to the hotel.

8/10 Good

Isabelle

Liked: Staff & service
Un petit-déjeuner différent à chaque jour et de la variété. Bon emplacement. Le personbel parle un peu l'anglais et les chambres sont propres. Toutefois, le gymnase et la salle de déshabillage sont sales et rien ne fonctionne! Vraiment sale en plus et pas de savon dans les contenants ou il y a les douches. La serviette qu'on m'a donne était très tachée. Il n'y avait pas de clé pour ouvrir les casiers et aucun personnel.
Stayed 2 nights in May 2024