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Best Western Plus Au Cheval Blanc Mulhouse Nord

4.0 star property

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Photo gallery for Best Western Plus Au Cheval Blanc Mulhouse Nord

Indoor pool, open 7:00 AM to 10:00 PM, free cabanas, sun loungers
Exterior
Indoor pool, open 7:00 AM to 10:00 PM, free cabanas, sun loungers
Terrace/patio
Breakfast, lunch, dinner served; Regional cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Hot Tub
  • Bar
  • Pool
  • Gym
  • Parking included

Explore the area

Map
27 Rue Principale, Baldersheim, Haut-rhin, 68390
  • Nouveau Bassin Park
    ‪6 min drive‬
  • Parc Expo de Mulhouse
    ‪8 min drive‬
  • National Automobile Museum
    ‪8 min drive‬
  • Mulhouse (MLH-EuroAirport)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds, Non Smoking, Pool Access

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Multiple Beds, Non Smoking, Pool Access

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking, Pool Access

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Multiple Beds, Non Smoking, Pool Access

  • 183 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Pool Access

Deluxe Room, 1 Double Bed, Non Smoking, Pool Access | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Non Smoking, Pool Access

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking (with Single Sofabed)

Comfort Room, 1 Double Bed, Non Smoking (with Single Sofabed) | Premium bedding, minibar, in-room safe, desk

Comfort Room, 1 Double Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Twin Bed, Non Smoking

Classic Room, 1 Twin Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Twin Bed, Non Smoking

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking (Twin bed on request)

Comfort Room, 1 Double Bed, Non Smoking (Twin bed on request) | Premium bedding, minibar, in-room safe, desk

Comfort Room, 1 Double Bed, Non Smoking (Twin bed on request)

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Suite, Multiple Beds, Non Smoking

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

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About this property

Best Western Plus Au Cheval Blanc Mulhouse Nord

4-star Baldersheim hotel with heated floors
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Best Western Plus Au Cheval Blanc Mulhouse Nord offers 83 accommodations with minibars and safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 13 years old are not allowed in the fitness facility without adult supervision. Guests under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Best Western Plus Au Cheval Blanc Mulhouse Nord features an indoor pool and a hot tub. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and a meeting room. This eco-certified hotel also offers a fitness center, a sauna, and a terrace. Complimentary self parking is available on site.

Best Western Plus Au Cheval Blanc Mulhouse Nord is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:00 AM.
Au Cheval Blanc - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 18.50 for adults and EUR 6.70 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Au Cheval Blanc

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heated floor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.31 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.5 for adults and EUR 6.70 for children
  • Pet fee: EUR 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 13 years old are only allowed in the fitness facility with adult supervision
Children under 13 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Au Cheval Blanc
Au Cheval Blanc Baldersheim
Hôtel Au Cheval Blanc
Hôtel Au Cheval Blanc Baldersheim
Best Western Au Cheval Blanc Mulhouse Nord Hotel Baldersheim
Best Western Au Cheval Blanc Mulhouse Nord Hotel
Best Western Au Cheval Blanc Mulhouse Nord Baldersheim
Best Western Au Cheval Blanc Mulhouse Nord
Best Western Au Cheval Blanc Mulhouse Nord
Best Western Plus Au Cheval Blanc Mulhouse Nord Hotel
Best Western Plus Au Cheval Blanc Mulhouse Nord Baldersheim

Best Western Plus Au Cheval Blanc Mulhouse Nord Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 276 out of 587 reviews
Rating 8 - Good. 228 out of 587 reviews
Rating 6 - Okay. 49 out of 587 reviews
Rating 4 - Poor. 26 out of 587 reviews
Rating 2 - Terrible. 8 out of 587 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Thuy-Anh

Stayed 2 nights in Aug 2024

6/10 Okay

Jennnifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The reception staff were very friendly and welcoming - the waitress from the bar not so much! We didn't eat in the restaurant as it was quite expensive. Suite was lovely but quite spartan. We found the beds quite uncomfortable and, although there were 5 of us, there were only two mugs?? Shower was good but bathroom was tiny. Use of the pool and hot tub was great and the children really enjoyed it. Late check out time was a bonus too. Baldersheim appeared to be a lovely town - very clean and pretty.
Stayed 1 night in Aug 2024

6/10 Okay

Alexandra

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
A little disappointing
I chose this hotel after reading quite a few positive reviews, and was honestly a little disappointed by our stay. The good: clean bathrooms and linens. Lovely indoor pool area. Proximity to the highway makes it a great stopping point on a long drive. The bad: the hotel reception and corridors smelled like cigarette smoke, the pillows were old, lumpy and smelled like other people's unwashed sweaty heads This made it impossible to sleep as every time I moved, I got a whiff of it. The night receptionist that was there when we arrived was very nice, but since there is only one desk, there always seems to be a queue.
Stayed 1 night in Aug 2024

10/10 Excellent

Giovanni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back!
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, food was amazing! Really good to have a room for a family of 5
Stayed 1 night in Jul 2024

10/10 Excellent

Michail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Yulia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor koi
They have some koi in front of hotel and they don’t take good care of water/fish. It’s the first and the last impression. Sad.
Stayed 1 night in Jun 2024

10/10 Excellent

Mr Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place as a stopover when travelling through Europe
Stayed 1 night in Mar 2024

10/10 Excellent

Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Kirsten

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was easy to find, set in a quaint little town, beautifully presented from the outside. Our room was great, clean and tidy and worked for us as a family. The swimming pool and spa was excellent and easy to access. Would should have pre booked dinner before arrival, the restaurant in the hotel was lovely, food excellent but we couldn’t get a table until really late in the evening, which was not ideal with two children. We’d been driving all day so did not want venture back out and no other immediate choices for food. When we did get dinner we thoroughly enjoy it however, once we got seated. There was a bar facility out the hotel building, next door, we bought one drink at 6pm and with all of the outside seating taken with customers, they closed up and that was it, no more bar….this left us with a long wait between then and dinner. Plenty of parking and very helpful front desk staff. We had a good stay.
Stayed 1 night in Jul 2023

8/10 Good

Daniel

Liked: Property conditions & facilities
Everything was good apart from a soft mattress and pillows
Stayed 1 night in Sep 2023

10/10 Excellent

Mr Nick

Stayed 1 night in Sep 2023

10/10 Excellent

Jonathan

Stayed 1 night in May 2023

8/10 Good

Robert J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ski stopover
Good ski stop. Lovely whirlpool, sauna, steam and pool. Friendly staff and good food for evening meal and good range of breakfast items. Scramble seemed a little processed but that’s all I’d ‘knock’. Parking availability was slightly tight, arriving mid evening.
Stayed 1 night in Feb 2023

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time! We are from the USA they took great care of us
Stayed 3 nights in Aug 2022

10/10 Excellent

Giovanni

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really nice with a nice and quiet atmosphere. The staff is super attentive and made our stay very enjoyable. The only negative was the stairs on the suite which are not easy when you need to carry luggage. Otherwise, a 10 out of 10 and a number 1 choice is we are in the area again.
Stayed 1 night in Jul 2022

10/10 Excellent

Monica

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. The hotel staff is very welcoming and friendly. Spacious room and very comfy beds. The breakfasts buffet is a big plus, with freshly baked baguettes and madeleines!
Stayed 1 night in Jul 2022

8/10 Good

Jonas

Stayed 1 night in Apr 2022

2/10 Terrible

Ross

Stayed 1 night in Mar 2022

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpful, asked for a quiet room in the annex and got exactly that , parking both on road outside the hotel , and in the two car park attached to the hotel and annex felt safe . Only a slight inconvenience walking across the road from the annex to the hotel for restaurant and pool but I knew before I booked the annex and it was my choice so not a problem it was easy enough. Slight niggle that internet was not very strong at times but overall a truly enjoyable relaxing stay and I will definitely be back
Stayed 3 nights in Oct 2021

10/10 Excellent

Dorthe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice halfway point for trips to France from DK. Very friendly staff, comfortable beds. Breakfast a bit different due to corona, but well organised.
Stayed 1 night in Jul 2021

8/10 Good

Miriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

4/10 Poor

Adnane

Disliked: Staff & service, property conditions & facilities, room comfort
On est arrivé et on a mit dans une chambre juste à côté de la réception. Donc déjà on entendait absolument tout ce qu’il se passait à l’entrée comme si on était 10 dans la chambre. INSUPPORTABLE ! On a demandé à changer de chambre car tous les matins on était réveillé par les nouveaux arrivants on aurait dit une colonie de vacances. Ensuite, Le service de nettoyage ne change pas les draps, il fait juste notre lit. Inutile. Le dernier soir on a essayé de prolonger le séjour car j’avais des rdv dans la journée et on doit quitter l’hôtel à midi. Apparemment l’hôtel était complet ( bizarrement on voyait personne mais bon ). La femme m’a rigolé d’un air hautain au téléphone en me faisant comprendre que je devais quitté l’hôtel c’est tout et c’est comme ça. Forcément elle s’est attaqué à la mauvaise personne, j’ai donc déconseillé cette hôtel à ma communauté ( 1/2 milion de personnes ). Plus JAMAIS ! Fuyez cette hôtel c’est un conseil, ils ne respectent pas leur clients.
Stayed 1 night in Jul 2021