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The Westin Changbaishan Resort

5.0 star property

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Photo gallery for The Westin Changbaishan Resort

Exterior
2 bars/lounges
Exterior
Premium bedding, down comforters, minibar, in-room safe
Exterior

Reviews

4.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Breakfast included
  • Housekeeping

Explore the area

Map
No. 333 Baiyun Road, Baishan, Jilin, 134504
  • Changbaishan Grand Theater
    ‪1 min walk‬
  • Fokulon Lake
    ‪1 min walk‬
  • Changbaishan Ski Resort
    ‪1 min walk‬
  • Baishan (NBS-Changbaishan)
    ‪25 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Resort View, Executive Level

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 Bedroom, Resort View, Executive Level

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms, Mountain View

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 2 Bedrooms, Mountain View

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Resort View, Executive Level

Executive Suite, 1 Bedroom, Resort View, Executive Level | Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 Bedroom, Resort View, Executive Level

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Resort View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds, Resort View

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Resort View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Resort View

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Resort View, Executive Level

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 King Bed, Resort View, Executive Level

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Resort View, Executive Level

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 2 Double Beds, Resort View, Executive Level

  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Park View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds, Park View

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Park View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Park View

  • Sleeps 3
  • 1 King Bed

Similar properties

Property entrance

Sheraton Changbaishan Resort

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
4.3 out of 5, Excellent, (10)
The price is $162
per night
$188 total
includes taxes & fees
Mar 13 - Mar 14
Sheraton Changbaishan Resort

About this property

The Westin Changbaishan Resort

5-star Baishan hotel steps from Changbaishan Ski Resort
With direct access to the slopes, The Westin Changbaishan Resort makes guests feel at home with amenities like a full-service spa and an indoor pool. Housekeeping is available on request.
The Westin Changbaishan Resort offers 262 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heavenly Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. The Westin Changbaishan Resort helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary. This luxury hotel also offers a children's pool, a complimentary children's club, and a 24-hour fitness center. Onsite self parking is complimentary.

The Westin Changbaishan Resort has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 6:30 AM and 10:30 AM.
The Westin Changbaishan Resort has 2 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, German, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 25,833 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • No elevator
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
Pool access available from 9 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Changbaishan Westin
Westin Changbaishan
Westin Changbaishan Helong
Westin Changbaishan Resort
Westin Changbaishan Resort Helong
The Westin Changbaishan Resort Hotel
The Westin Changbaishan Resort Baishan
The Westin Changbaishan Resort Hotel Baishan

The Westin Changbaishan Resort Reviews

Reviews

4.6
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

5.6/10

Cleanliness

6.0/10

Staff & service

5.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bang average domestic hotel
Don’t be fooled by the Westin branding. Classic domestic hotel: looks good from a distance but rooms too hot and too dry, no way to control heating, fixtures and fittings falling apart, horrible smells coming from the plumbing, poor cleanliness, offensively bad coffee etc. Honestly, I suspect it’s no better or worse than the neighbouring hotels, just giving an honest review from a European perspective. Staff were very friendly though, and it’s very close to the ski area. Good restaurants available in a little hamlet about 1.5km south of the ski center.
Stayed 3 nights in Feb 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dishonest bait and switch
Our prepaid reservation was made on 6/3 on Hotels.Com because other hotels had no rooms. We arrived on 6/11, were told Westin was closed and were asked to stay at cheaper Sheraton next door with the payment we already made to Westin. Everybody in town seemed to know Westin was closed. However, nobody from Westin or Hotel,Com contacted us about this. Even today Hotel.Com still showed that Westin was open for reservation.This was a bait ans switch.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service, property conditions & facilities
大堂可以沒有員工當直！從來冇見過這樣的酒店！酒店係可以的！但係軟件不足，員工培訓對客人嘅態度冷淡，冇乜親切感！
Stayed 5 nights in Mar 2019

10/10 Excellent

SHULUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務很好的酒店
早班機到，可以提早checkin，非常棒，酒店服務，客房整潔，舒適都非常棒，早餐也很棒，6：30就可以用餐，離滑雪⛷場不遠，可以走路過去，學了幾堂課就可以自己滑雪⛷，仔仔超級喜這裡，非常用心的酒店！下次會再來滑雪⛷歡