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Hotel Heikenberg

3.0 star property

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Photo gallery for Hotel Heikenberg

Exterior
Garden
View from property
Comfort Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Indoor pool, pool umbrellas, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Spa
  • Breakfast available
  • Pool
  • Housekeeping
  • Pet friendly

Explore the area

Map
Heikenbergstrasse 19-21, Bad Lauterberg, NI, 37431
  • Unicorn Cave Prehistoric Burial Site
    ‪13 min drive‬
  • Harz National Park
    ‪13 min drive‬
  • Bad Sachsa Fairy Tale Ground
    ‪18 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Single Room

  • 215 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Single Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Single Room

  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Double Room

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room

  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Double Room

Economy Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Economy Double Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Single Room

  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Economy Single Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Economy Single Room

  • 215 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

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includes taxes & fees
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About this property

Hotel Heikenberg

3-star Bad Lauterberg hotel with ski-in/ski-out access
Ski into Hotel Heikenberg, where you can enjoy a meal at the restaurant and comforts including an indoor pool and a full-service spa.
Hotel Heikenberg offers 85 accommodations with complimentary toiletries and blackout drapes/curtains. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge).

Dining options at the hotel include a restaurant and a coffee shop/cafe. A computer station is located on site and wireless Internet access is complimentary. This ski hotel also offers ski storage, a sauna, and a fitness center. Guests can use the health club at a partner property. Complimentary self parking is available on site, along with a car charging station.

Hotel Heikenberg is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Onsite venue - Overlooking the garden, this restaurant specializes in German cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 30 km
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 21.90 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Basketball
  • Fishing
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (6,458 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1964
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 10.0 per day
Cribs (infant beds) are available for EUR 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night for adults; EUR 0.70 per night for guests aged 14-17 years old. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21.90 per person
  • Airport shuttle fee: EUR 100 per vehicle (one-way)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 10 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Kneipp-Bund-Hotel Heikenberg
Kneipp-Bund-Hotel Heikenberg Bad Lauterberg
Kneipp-Bund-Hotel Heikenberg Hotel
Kneipp-Bund-Hotel Heikenberg Hotel Bad Lauterberg
Kneipp Bund Hotel Heikenberg
Hotel Heikenberg Hotel
Kneipp Bund Hotel Heikenberg
Hotel Heikenberg Bad Lauterberg
Hotel Heikenberg Hotel Bad Lauterberg

Hotel Heikenberg Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 16 out of 64 reviews
Rating 8 - Good. 29 out of 64 reviews
Rating 6 - Okay. 17 out of 64 reviews
Rating 4 - Poor. 1 out of 64 reviews
Rating 2 - Terrible. 1 out of 64 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel With View Over Bad Lauterberg
I enjoyed my two night stay at this hotel. Single rooms in many hotels are often cramped afterthoughts, but I was pleased with mine at this one. It had a window wall with balcony looking at a nice view, a comfortable sitting area with a full size couch and a comfortable bed. The room was excellent value. Breakfast was inexpensive but very limited in choice. The restaurant's evening buffet and alacarte menu are also very limited, so I think it better to try a restaurant in town for supper. The staff was friendly, parking is easy and the extra charge for my dog was very reasonable. There is a five Euro charge for a bathrobe if you want one to lounge by the pool.There are several interesting hiking trails nearby, especially the one beginning from the unicorn cave (Einhornhöhle) to the castle ruin, Sharzfels, where there is a pleasant cafe with a great view.
Stayed 2 nights in Dec 2019

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good staff Irritating WiFi, had to keep logging on.
Stayed 1 night in May 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
such a bad place
the staff was horrible and the room was unclean. i travel alot and put up with alot. This was a bad expereince all around

10/10 Excellent

Doug, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for exploring the Hartz region
Great value, good food and lovely rooms. I was with 4 friends on a motorcycling trip and we all enjoyed our stay. The town centre is a 15 minute walk with plenty of shops and restaurants and the region is also good for walking and cycling. The hotel gas many activities throughout the day from walking trips to excercise classes, massages and a nice pool.

8/10 Good

mo, seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reminded me of the movie "Coccoon"
More spa than hotel, I was by far, at age 57, the youngest person at dinner. Place had a hint of nursing home odor. But room was clean and spacious. Wifi was cumbersome and spotty. Was fine for me for one night.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice people
This hotel in the Harz is part of the Kneip movement- some old organization with specific health convictions. So many (older) 'converts' there and heaps of therapies and massages available. But the atmosphere is very pleasant, the hotel staff all very, very kind (we did not meet one who seemed to have had a bad night!). The food is plain but well cooked. The hotel is situated just outside the village; a shuttle bus is running to the center from time to time. Overall: a nice place!

8/10 Good

Binke

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hundezimmer mit den Haaren vom Vorgängerhund auf dem Teppich- wofür zahlt man extra für einen Hund? Frischkäse am Buffet hatte MHD schon 8 Wochen überschritten- Personal sehr freundlich- ruhige Dachterrasse - für den Preis noch ok
Stayed 1 night in Aug 2024

6/10 Okay

Svend Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Siegmund

Liked: Cleanliness, staff & service, property conditions & facilities
Es war alles okay, außer das Einzelzimmer war ohne Balkon, obwohl es mit Balkon in Nebensaison welche gab.
Stayed 3 nights in Mar 2024

8/10 Good

Markus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hygge
Fint og hyggeligt.
Stayed 1 night in Jul 2023

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorragend ist die Freundlichkeit des Personals, ob an der Reception oder beim Frühstücksbuffet, das fiel mir gleich auf. Zimmer sauber und freundlich eingerichtet. Sehr ruhig,
Stayed 1 night in Feb 2023

4/10 Poor

Ines

Disliked: Property conditions & facilities, room comfort
Kalt und alt....
Es war wirklich alt......und vorallem Kalt im Wellnessbereich und der Pool.Frühstück überteuert. Massage war nicht proffessionell eher ein eincremen,für 110€ wirklich ärgerlich... Anpreisen auf der Internetseite,realitätsfern.... Einsam als Alleinreisender...keinerlei Angebote...eher ü 85 Jahre....schade,hätte mein Geld gern anders investiert.... Würde doch gern auf Kullanz eine Rückerstattung / Entschädigung beantragen....
Stayed 4 nights in Dec 2022

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr ruhig und sehr schön
Super freundlich Top Anlage und sehr ruhig. Komme jederzeit gern wieder
Stayed 2 nights in Oct 2022

8/10 Good

Thomas

Stayed 2 nights in Feb 2022

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Zimmergröße etwas klein. Ansonsten war aber alles in Ordnung.
Stayed 1 night in Jul 2020

10/10 Excellent

Anke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumhafter kurzurlaub
Ein sehr gut geführtes Hotel.Der Chef als auch das Personal sind um das wohl der Gäste intressiert. Es wird nachgefragt ob etwas fehlt oder ob es ein anliegen geht sehr zuvorkommend. Das Frühstücken war reichhaltig und viel auswahl.Wir haben abends da auch gegessen vorzüglich. Die zimmer sauber groß genug.Herrliche Aussicht auf die Berge.Eine super Dachterrasse lud zum verweilen ein.
Stayed 3 nights in May 2020

6/10 Okay

Toni

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben kurzfristig zu einem günstigen Preis gebucht. Frühstück und Abendessen kann man als Büffet zubuchen. Vegetarisches Angebot ist neben Fleischkost vorhanden. Die Zimmer sind zum Teil etwas in die Jahre gekommen, aber sauber und mit entsprechendem Charme. Der Chef sagte uns, dass aktuell nach und nach alle Zimmer renoviert und auf neuesten Standart gebracht werden. Jedes Zimmer verfügt über einen Balkon. Badezimmer zweckmäßig, zum Teil mit Wanne. Das hauseigene kleine Schwimmbad konnte durchgängig genutzt werden, also auch Baden im Mondlicht möglich ;-) . Im Haus kann man verschiedene Wellnessangebote zubuchen, wir haben davon keinen Gebrauch gemacht, daher kann ich dazu nichts sagen. Alles in Allem ein freundliches Haus am Rande des schönen Harz. Ob zu Fuß oder per Motorrad, der Harz ist immer einen Abstecher wert, und im Kneipp Bund Hotel lässt es sich gut schlafen. Der, Chef des Hauses begrüßt hier seine Gäste noch persönlich und ist an deren Meinung wirklich interessiert.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Großartiges Team von A bis Z (Anmeldung bis Zimmerdame). Sehr schöne, ruhige Lage mit Blick in die Berge. Gepflegte Dachterasse mit sehr guter Bewirtung. Sehr saubere Einrichtung mit einem gewissen Charme von Vergängenlichkeit. Aber auch für uns mit zwei kleinen Kindern ein toller Aufenthalt mit viel Spaß im Pool und in der Gartenanlage. Hervorragendes Preis-Leistungsverhältnis!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

6/10 Okay

Egils

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Nettes zuvorkommendes Personal. Preis/Leistung absolut ok.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
German only
Nice hotel, but the crew does not speak English, only German.
Stayed 1 night in Apr 2019

10/10 Excellent

Viola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019