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MO2 Westown Hotel Bacolod - Mandalagan

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MO2 Westown Hotel Bacolod - Mandalagan

Staircase
Front of property
Reception
Deluxe Room | Minibar, in-room safe, desk, free WiFi
Lobby sitting area

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Lacson Street, Mandalagan, Bacolod, Negros Occidental, 6100
  • Robinsons Place Bacolod
    3 min walk
  • Yoyo Land
    12 min walk
  • Negros Occidental Provincial Capitol
    3 min drive
  • Bacolod (BCD-New Bacolod - Silay)
    24 min drive

Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, free WiFi

Junior Suite

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, free WiFi

Superior Room

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free WiFi

Deluxe Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

MO2 Westown Hotel Bacolod - Mandalagan

3-star Bacolod hotel close to SM City Bacolod Northwing
Along with a restaurant, this hotel has a bar/lounge and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
MO2 Westown Hotel Bacolod - Mandalagan offers 35 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers, bidets, and complimentary toiletries. This Bacolod hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Bacolod hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

MO2 Westown Hotel Bacolod - Mandalagan has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Cafe Olio - This restaurant specializes in Filipino cuisine and serves breakfast, lunch, and dinner.
MO2 Ice Bar - Onsite bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: PHP 190 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Olio
  • MO2 Ice Bar

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • Massage

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 9 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 190 per person
  • Airport shuttle fee: PHP 500 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

MO2 Westown Mandalagan
MO2 Westown Hotel Bacolod Mandalagan
MO2 Westown Hotel Mandalagan
MO2 Westown Bacolod Mandalagan
Mo2 Westown Bacolod Mandalagan
MO2 Westown Hotel Bacolod - Mandalagan Hotel
MO2 Westown Hotel Bacolod - Mandalagan Bacolod
MO2 Westown Hotel Bacolod - Mandalagan Hotel Bacolod

MO2 Westown Hotel Bacolod - Mandalagan Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 21 out of 83 reviews" "
Rating 8 - Good. 41 out of 83 reviews" "
Rating 6 - Okay. 13 out of 83 reviews" "
Rating 4 - Poor. 3 out of 83 reviews" "
Rating 2 - Terrible. 5 out of 83 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Celestine

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Nice basic hotel
Comfortable bed, air conditioner worked very good and a quiet environment. The internet was not as good as it has been in the past. While the lobby and restaurant area is well-maintained, the rooms have become a little worn. They need to be painted, the sink fixtures were not in complete form. The rooms were clean, and the maid service was impeccable. Great staff who is always friendly and attentive.
Stayed 2 nights in Jun 2024

6/10 Okay

Loreta

Stayed 5 nights in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Room was okay. Looking kind of old. Not the room we requested but it was a late reservation so it was understandable. Staff was nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Charade Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Ramela

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Black water coming from the faucet, shower, and when you flushed the toilet looked like sewage. It was disgusting, could not take a shower and brush our teeth. Too noisy early in the morning around 2am because they were doing some kind of repair.
Stayed 1 night in May 2024

6/10 Okay

Donato

Traveled with family
Liked: Cleanliness
On going construction
Stayed 1 night in Nov 2023

8/10 Good

Jeno

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and tidy
Stayed 1 night in Jul 2023

6/10 Okay

Divina

Liked: Staff & service
Disliked: Property conditions & facilities
Staff are nice and friendly. The thing I don't like is the filthy smell along along the hallway (1st and 2nd floor) as well as the lobby.
Stayed 10 nights in Jun 2023

2/10 Terrible

Alexander, merced

Stayed 1 night in May 2023

8/10 Good

Kim

Business traveler
Liked: Cleanliness, staff & service
Friendly staff, lots of parking, good value, but don't expect amenities.
Stayed 1 night in May 2023

10/10 Excellent

Tessie

Stayed 2 nights in May 2023

6/10 Okay

Gregory

Liked: Room comfort
The room was pleasant and large with enough facilities to be comfortable and cool. The staff were told about its lack of attention to detail about cleanliness and such and they really weren’t interested. It’s a shame as it’s the small things that could change this from a 2.5 star to 4 star hotel. Other than that..our stay was enjoyable.
Stayed 1 night in Nov 2022

8/10 Good

Wilson

Stayed 2 nights in Mar 2022

2/10 Terrible

David, Philippines

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is old and tired. There was a pervasive smell of mildew in the room. When you turned on the water in the bathroom sink, it came out brown. Although the listing said that therecwas breakfast to order, it was only the Filipino breakfast. Everything else was extra. Even though I had paid Expedia for the room, they tried to get me to sign a credit card receipt for the full amount at checkout. Don't stay here.
Stayed 1 night in Nov 2020

8/10 Good

ako_ni, Philippines

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and friendly staff. The dental kit was lacking.
Stayed 1 night in Jun 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Value in Bacolod
Always good comfort and value! A go-to when in Bacolod
Stayed 2 nights in Jan 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently Good Value
Always a comfortable stay with good service and pleasant staff. Rooms are great value for money and beds are very comfortable!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

2/10 Terrible

Ma Camilla

Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the facility was ok except for some area or issue. When open the window curtain and look outside, it is dirty. The toilet flushing water in which the hand held hose for sanitary wash is also connected was appearing to be dirty and dark brown in color. According to the front desk employee it was because the hotel was fully book and there is nothing they can do.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Videoke next door!!! Excellent service!!! Enough space!!!
Stayed 1 night in Oct 2019

6/10 Okay

Arnel

Liked: Staff & service, room comfort
Disliked: Cleanliness
So so cleanliness
Hotel staff was great, professional and helpful. Bathroom needs better housekeeping. Mildew in shower stall, toilet needs super maintenance.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
This was my 3rd time here. Good value for the cost of the room.
Stayed 4 nights in Jul 2019

6/10 Okay

Ritz.S.M, Singapore

Traveled with group, Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Plenty of parking space. Roughly 15-20 mins walk to Robinson Mall, a small eatery by the mian road just outside hotel. But utterly disappointed that the superior room i booked, which when i check in, was informed by receptionist that it's been taken up by another walk-in guest! Hello?! I've paid online for my room and management gave it to another walk-in guest?? My first encounter on this kind after numerous online hotel bookings. My original room should have a king bed n 1 single bed. I felt so cheated that they offered me a queen bed n 1 add-on single bed. The add-on "bed" was those foldable styrofoam single mattress! I felt so bad for my travelling mates. As we are all exhausted by the time we check-in, had no choice but to accept unwillingly. Had already paid online, else i would have walk out n book another hotel. Bad service with staff giving nonsensical explanations. Room wasn't given any beverages or bottled water. Even instant coffee sachets placed there is chargable. Room has a musty smell n walls looks dirty. As i have sensitive eyes to dusty or moldy rooms, my eyes started to itch after a few mins. Meaning their rooms are not cleaned properly, or well-ventilated after each guests check-out. Toilet is spacious, standard room abit spacious compared to some hotels I've been.
Stayed 3 nights in Sep 2019