Caribbean Waterpark and Resotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Caribbean Waterpark and Resotel

Exterior
3 outdoor pools
Exterior
Family Suite | Desk, free WiFi, bed sheets
Family Suite | View from room

Reviews

7.0 out of 10

Good

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Goldenfield Commercial Complex Singcang, Bacolod, Negros Occidental, 6100
  • Gaisano City Mall
    14 min walk
  • San Sebastian Cathedral
    4 min drive
  • SM City Bacolod Northwing
    5 min drive
  • Bacolod (BCD-New Bacolod - Silay)
    38 min drive

Room options

Caribbean Suite

  • 301 sq ft
  • Sleeps 6
  • 1 Queen Bed and 1 Twin Bed

Businessman Suite

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Suite

  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About this property

Caribbean Waterpark and Resotel

3-star Bacolod hotel close to SM City Bacolod Northwing
3 outdoor pools, free water park access, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, spa services, and a business center.
Caribbean Waterpark and Resotel offers 31 air-conditioned accommodations with complimentary toiletries. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a spa tub.
Guests can pamper themselves by indulging in the onsite spa services.
Caribbean Waterpark and Resotel features a complimentary water park, 3 outdoor swimming pools, a waterslide, and a spa tub. The hotel offers a restaurant. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This family-friendly hotel also offers a children's pool, spa services, and a children's club. For a surcharge, an airport shuttle during limited hours is offered to guests. Onsite self parking is complimentary.

Caribbean Waterpark and Resotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 3:00 PM
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • 3 outdoor pools
  • Children's club
  • Children's pool
  • Free water park
  • Spa tub
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's club
  • Children's pool
  • Free water park access
  • In-room refrigerator
  • Waterslide

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Picnic area

Spa

  • Spa services

Accessibility

  • No elevator

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PHP 500 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Caribbean Waterpark Resotel Hotel Bacolod
Caribbean Waterpark Resotel Hotel
Caribbean Waterpark Resotel Bacolod
Caribbean Waterpark Resotel
Caribbean Waterpark Resotel Resort Bacolod
Caribbean Waterpark Resotel Resort
Caribbean Waterpark Resotel
Caribbean Waterpark and Resotel Hotel
Caribbean Waterpark and Resotel Bacolod
Caribbean Waterpark and Resotel Hotel Bacolod

Caribbean Waterpark and Resotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 29 reviews" "
Rating 8 - Good. 10 out of 29 reviews" "
Rating 6 - Okay. 5 out of 29 reviews" "
Rating 4 - Poor. 4 out of 29 reviews" "
Rating 2 - Terrible. 3 out of 29 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Charisse

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

6/10 Okay

ito

Traveled with family
お世話になりました。
Stayed 1 night in Sep 2022

2/10 Terrible

paul

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Establishment should be removed from hotels.com
From the moment that we arrived there was no assistance with baggage and waited 20 minutes for front desk staff to check is in. This was a clear sign of what was to come but, oh it gets better. Reserving the family suite was disappointing as well. 2 single mattresses put together to make a queen bed is actually smaller than a double bed and extra mattresses were P800 each. The bathroom was small and no hot water is available. In the description it states there's a restaurant on site (misleading). This hotel is a money pit and definitely to be avoided.
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to this place for 4 to 5 times already. Wife is very happy with the room - the size, the cleanliness and the service.
Stayed 1 night in Mar 2021

8/10 Good

J

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
It was more a resort, so for those interested in the outdoor style with waterpark; you have a good pick with this place. Nearby shopping and restaurants plus transportation makes it convenient.
Stayed 1 night in Feb 2020

8/10 Good

MJ, Bacolod

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caribbean resort is fun place, there’s a sm supermart place right across the resort where they have all stores, printing place, Jollibee pharmacy, red ribbon and money exchange service inside.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The place although needs some upgrades, but it is clean, safe and the pools were great. Our nieces and nephew enjoyed their time in the pool. The hotel is easy to locate and the service was excellent. We would consider booking our stay anytime we’re in the area.
Stayed 1 night in Dec 2019

10/10 Excellent

Jesus Cesar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome
Stayed 1 night in Dec 2019

4/10 Poor

Charles

Traveled with group
Disliked: Cleanliness, room comfort
Not going back
Not with writing
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pools quiet at night across from small mall. Downtown is about a 15 minute walk
Stayed 5 nights in Dec 2018

8/10 Good

Donald, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great experience, The water park has many things for the children as well as for the adults to do. My only complaint is that we asked for hot water to make Coffee at 8 am, We Chechen out at 11:45 and had not received the hot water for our coffee
Stayed 1 night in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
It was ok. Lacking things like a kettle...but they delivered hot water in a thermos when needed. Just a typical filipino place that’s a little rundown...but still ok
Stayed 4 nights in Apr 2018

8/10 Good

Wil, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
January vacation
I found this location online and booked a room for 2 days. The waterpark is really incredible. There are many things to do for all of the family. Nearby several restaurants and a shopping center. We purchased food and cooked it on the BBQ at the waterpark. So many pools to jump into and a little river to float on inner tubes.I really enjoyed the waterslides and the swimming. Due to renovations the main pool was not open and it has the largest waterslides. I will try to come again and stay longer. I would definitely recommend this to a friend.
Stayed 2 nights in Jan 2018

8/10 Good

Nomer, Abu Dhabi, UAE

Liked: Cleanliness, staff & service, room comfort
The hotel was nice & nice ambience
The price was not negotiable enough & a little bit expensive
Stayed 1 night in Jan 2018

10/10 Excellent

Louiis Ignatius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Great
Stayed 2 nights in Dec 2017

4/10 Poor

Ma Leizel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good resort poor hotel
Stayed 1 night in Dec 2017

2/10 Terrible

sarah, australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the ideal setting
Paid for a 5 day stay probably only stayed for 5 hours, the noise when we turned up was deafing being a water park and Sunday the place was packed (but we thought we would give it a chance) the room was extremely dated the bathroom was old dirty and mouldy and the toilet didn't flush and when the light was turned on the roaches scurried down the drain, outside we encountered several large rats so after some quick research found another hotel 5 minutes away! This place just wasn't for us!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Awesome place for family
Great fun for family and friends.

8/10 Good

Jose Martin, Bacolod City

The facilities and services were okay
A bit pricey but okay. Accessible and many pools.

10/10 Excellent

antoon

Traveled with group
Liked: Cleanliness, property conditions & facilities
zwembaden waren zeer netjes
Stayed 6 nights in Sep 2022

2/10 Terrible

Roar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ikke dra dit !
Utslitte rom, og en hinsides lukt fra utendørs toalettene. Betjening som kunne svært lite om behandling av gjester.
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Der Wasserpark ist sehr schön und wird täglich gereinigt. Das hotel ist für Philippinische Verhältnisse sauber. Einkaufs Mall direkt gegenüber um sich mit allem nötigen einzudecken.
Stayed 2 nights in Feb 2019