See all properties

BoaBoa Bacalar

2.5 star property

Choose dates to view prices

Photo gallery for BoaBoa Bacalar

Deer | Terrace/patio
Heron | 1 bedroom, minibar, in-room safe, free WiFi
Dock
Heron | Living area
Monkey | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
46 Av 5 Mario Villanueva Madrid, Bacalar, QROO, 77930
  • Laguna Bacalar Ecological Park
    ‪11 min walk‬
  • Fort of San Felipe
    ‪3 min drive‬
  • Municipal Spa of Bacalar
    ‪4 min drive‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪40 min drive‬

Room options

View all photos for Hummingbird

Hummingbird | 1 bedroom, minibar, in-room safe, free WiFi

Hummingbird

  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Toucan

Toucan | 1 bedroom, minibar, in-room safe, free WiFi

Toucan

  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Falcon

Falcon | 1 bedroom, minibar, in-room safe, free WiFi

Falcon

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deer

Deer | 1 bedroom, minibar, in-room safe, free WiFi

Deer

9.4 out of 10
Exceptional
(3 reviews)
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heron

Heron | 1 bedroom, minibar, in-room safe, free WiFi

Heron

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Armadillo

Armadillo | 1 bedroom, minibar, in-room safe, free WiFi

Armadillo

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Boa Residence

Boa Residence | Private kitchen | Espresso maker

Boa Residence

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Twin Futon

View all photos for Iguana

Iguana | 1 bedroom, minibar, in-room safe, free WiFi

Iguana

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Tapir

Tapir | 1 bedroom, minibar, in-room safe, free WiFi

Tapir

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Turtle

Turtle | 1 bedroom, minibar, in-room safe, free WiFi

Turtle

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Pheasant

Pheasant | 1 bedroom, minibar, in-room safe, free WiFi

Pheasant

9.4 out of 10
Exceptional
(3 reviews)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Manatee

Manatee | 1 bedroom, minibar, in-room safe, free WiFi

Manatee

  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Monkey

Monkey | 1 bedroom, minibar, in-room safe, free WiFi

Monkey

  • Sleeps 2
  • 1 King Bed

View all photos for Jaguar

Jaguar | 1 bedroom, minibar, in-room safe, free WiFi

Jaguar

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Cristalino Lagoon Front Hotel Restaurant & SPA

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, (121)
$287 nightly
The price was $363
The price is $287 total
includes taxes & fees
Cristalino Lagoon Front Hotel Restaurant & SPA

About this property

BoaBoa Bacalar

Hotel in Mario Villanueva Madrid
Spa services, concierge services, and express check-out are available at this hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, wedding services, and charcoal grills are onsite. Housekeeping is available on request.
BoaBoa Bacalar offers 13 air-conditioned accommodations with laptop-compatible safes and fans. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads. In-room massages and hair dryers can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, and Thai massages.
BoaBoa Bacalar features spa services, a terrace, and barbecue grills. Wireless Internet access is complimentary. This Bacalar hotel also offers tour/ticket assistance, concierge services, and express check-out.

BoaBoa Bacalar has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: MXN 150 for adults and MXN 150 for children

Things to do

  • Art gallery
  • Beach yoga

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • On a lake
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Fan
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 300 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Pet fee: MXN 300 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

BoaBoa Bacalar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 76 out of 96 reviews
Rating 8 - Good. 13 out of 96 reviews
Rating 6 - Okay. 4 out of 96 reviews
Rating 4 - Poor. 1 out of 96 reviews
Rating 2 - Terrible. 2 out of 96 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Cassondra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa Boa was our favourite stay this vacation. All of the staff were so welcoming and helpful. The property is beautiful and all of the rooms were wonderful. We had the best sleep in the king sized beds! Having access to the water and some free kayaks really added such a bonus to our trip. I highly suggest getting up early to watch the sunrise and do a little paddle. There was lots of street parking for our car and the neighbourhood was very quiet. We look forward to our next day at Boa Boa and can’t wait to see what these amazing folks do next with their artistic talents.
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia, San Bernardino

Stayed 6 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Carmen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at Boa Boa was amazing. From the accommodations, scenery breakfast delivered in a basket to your door was perfect for our 3 night stay.
Stayed 3 nights in Mar 2025

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa boa is a beautiful property which is unique. The location is close to town but not really easily walkable due to the nature of the road which makes it a little inconvenient. Free kayaks were brilliant for sunrise. Breakfast is beautifully presented but unfortunately not to my partner's taste. Would have been better to provide an option on check in for what to deliver such as just additional toast/spreads instead of the oat and fruit bowl as it was ultimately wasted each morning. Room was comfortable, but very small, needed to unpack and repack bags on the deck. The WhatsApp communication was great and had we stayed longer we would have definitely chosen some of the activities on site. The boat trip organised through hotel was lovely.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sterna

Stayed 2 nights in Mar 2025

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay at BoaBoa, very relaxing; the only thing I would recommend is getting a stronger Wi-Fi connection. I will definitely be back !
Stayed 2 nights in Feb 2025

10/10 Excellent

Steph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The staff are lovely and the rooms clean and spacious. Amazing views of the lake from our balcony. Free kayaks which was a lot of fun! The views from the deck was stunning also. Breakfast, Coffe and water were included, which we enjoyed. The hotel is about a 10 min drive or 35 min walk into Bacalar. There's lots of great bars and restaurants there! The only slight negative was the noise from the road at night but ear plugs worked well and we were in one of the rooms closer to the highway. Definitely recommend staying here, we loved it. Hopefully be back again.
Stayed 3 nights in Jan 2025

10/10 Excellent

kerri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved absolutely everything about being at boa boa! such a dream. thank you!
Stayed 2 nights in Jan 2025

10/10 Excellent

Nick, Lacombe

Liked: Cleanliness, staff & service, property conditions & facilities
The property is rustic but very very cool. Definitely enjoyed it and restaurant being next-door was a great benefit !
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Joaquin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff when over the top for myself and family. Luna, Karla were incredibly
Stayed 4 nights in Aug 2024

10/10 Excellent

Dina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Boa Boa Hotel in Bacalar, and it was a fantastic experience. The hotel's unique charm and excellent location made it an ideal choice for our trip. The rooms were clean and well-maintained, adding to the overall comfort of our stay. A special mention goes to Luna, who was incredibly sweet and helpful throughout our visit. Her responsiveness and willingness to assist with anything we needed truly enhanced our experience. Luna’s dedication to excellent customer service is commendable and made our stay even more enjoyable. Overall, I highly recommend Boa Boa Hotel for anyone visiting Bacalar. The combination of a unique atmosphere, cleanliness, and exceptional service makes it a top choice. Thank you, Luna and team, for making our stay memorable!
Stayed 4 nights in Aug 2024

10/10 Excellent

Mariano Eduardo Cuellar

Traveled with partner, Traveled with family
Liked: Staff & service
Nice view
Stayed 3 nights in Jul 2024

8/10 Good

Cinthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the deck by the m lagoon, the property is very quiet and staff is amazing.
Stayed 4 nights in Jul 2024

8/10 Good

Gabriel

Stayed 3 nights in Jun 2024

10/10 Excellent

immer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Jun 2024

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super relaxing, Very ecological, A true touch of nature
Stayed 3 nights in Apr 2024

8/10 Good

Ian

Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved our room, the area was a bit quiet in terms of activities. The street was a bit rough and bumpy. But we would do it again
Stayed 3 nights in Apr 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sonia

Stayed 3 nights in Apr 2024

10/10 Excellent

Krisztina

Traveled with group
Such a lovely eco hotel, in an amazing and breathtaking location! Very friendly stuff, always supportive and helpful, can’t wish for more. Thank you for making our stay so remarkable!
Stayed 2 nights in Mar 2024