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BoaBoa Bacalar

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for BoaBoa Bacalar

Deer | Terrace/patio
Dock
Dock
Monkey | Terrace/patio
Iguana | Terrace/patio

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
  • Breakfast available
  • Pet friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
46 Av 5 Mario Villanueva Madrid, Bacalar, QROO, 77930
  • Lake Bacalar
    1 min walk
  • Laguna Bacalar Ecological Park
    8 min walk
  • Canal de los Piratas
    20 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    38 min drive

Room options

View all photos for Hummingbird

Hummingbird | Minibar, in-room safe, free WiFi, bed sheets

Hummingbird

  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Toucan

Toucan | Minibar, in-room safe, free WiFi, bed sheets

Toucan

  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Falcon

Falcon | Minibar, in-room safe, free WiFi, bed sheets

Falcon

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deer

Deer | Minibar, in-room safe, free WiFi, bed sheets

Deer

  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heron

Heron | Minibar, in-room safe, free WiFi, bed sheets

Heron

  • Sleeps 2
  • 1 King Bed

View all photos for Armadillo

Armadillo | Minibar, in-room safe, free WiFi, bed sheets

Armadillo

  • Sleeps 2
  • 1 King Bed

View all photos for Boa Residence

Boa Residence | Private kitchen | Espresso maker

Boa Residence

  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Twin Futon

View all photos for Iguana

Iguana | Minibar, in-room safe, free WiFi, bed sheets

Iguana

  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Tapir

Tapir | Minibar, in-room safe, free WiFi, bed sheets

Tapir

  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Turtle

Turtle | Minibar, in-room safe, free WiFi, bed sheets

Turtle

  • Sleeps 2
  • 1 King Bed

View all photos for Pheasant

Pheasant | Minibar, in-room safe, free WiFi, bed sheets

Pheasant

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Manatee

Manatee | Minibar, in-room safe, free WiFi, bed sheets

Manatee

  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Monkey

Monkey | Minibar, in-room safe, free WiFi, bed sheets

Monkey

  • Sleeps 2
  • 1 King Bed

View all photos for Jaguar

Jaguar | Minibar, in-room safe, free WiFi, bed sheets

Jaguar

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

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Dock

Casa Aakal Lagoon Front

On private beach
Pool
Breakfast included
Parking included
4.3 out of 5, Excellent, (161)
The price is $167
per night
$205 total
includes taxes & fees
Jan 11 - Jan 12
Casa Aakal Lagoon Front

About this property

BoaBoa Bacalar

Hotel in Mario Villanueva Madrid
Spa services, concierge services, and express check-out are available at this hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, wedding services, and charcoal grills are onsite. Housekeeping is available on request.
BoaBoa Bacalar offers 13 air-conditioned accommodations with laptop-compatible safes and fans. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads. In-room massages and hair dryers can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, and Thai massages.
BoaBoa Bacalar features spa services, a terrace, and barbecue grills. Wireless Internet access is complimentary. This Bacalar hotel also offers tour/ticket assistance, concierge services, and express check-out.

BoaBoa Bacalar has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: MXN 150 for adults and MXN 150 for children

Things to do

  • Art gallery
  • Beach yoga

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • On a lake
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Fan
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 300 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Pet fee: MXN 300 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

BoaBoa Bacalar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 49 out of 62 reviews" "
Rating 8 - Good. 8 out of 62 reviews" "
Rating 6 - Okay. 3 out of 62 reviews" "
Rating 4 - Poor. 1 out of 62 reviews" "
Rating 2 - Terrible. 1 out of 62 reviews" "

9.2/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Joaquin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff when over the top for myself and family. Luna, Karla were incredibly
Stayed 4 nights in Aug 2024

10/10 Excellent

Dina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Boa Boa Hotel in Bacalar, and it was a fantastic experience. The hotel's unique charm and excellent location made it an ideal choice for our trip. The rooms were clean and well-maintained, adding to the overall comfort of our stay. A special mention goes to Luna, who was incredibly sweet and helpful throughout our visit. Her responsiveness and willingness to assist with anything we needed truly enhanced our experience. Luna’s dedication to excellent customer service is commendable and made our stay even more enjoyable. Overall, I highly recommend Boa Boa Hotel for anyone visiting Bacalar. The combination of a unique atmosphere, cleanliness, and exceptional service makes it a top choice. Thank you, Luna and team, for making our stay memorable!
Stayed 4 nights in Aug 2024

10/10 Excellent

Mariano Eduardo Cuellar

Traveled with partner, Traveled with family
Liked: Staff & service
Nice view
Stayed 3 nights in Jul 2024

8/10 Good

Cinthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the deck by the m lagoon, the property is very quiet and staff is amazing.
Stayed 4 nights in Jul 2024

8/10 Good

Gabriel

Stayed 3 nights in Jun 2024

10/10 Excellent

immer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Jun 2024

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super relaxing, Very ecological, A true touch of nature
Stayed 3 nights in Apr 2024

8/10 Good

Ian

Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved our room, the area was a bit quiet in terms of activities. The street was a bit rough and bumpy. But we would do it again
Stayed 3 nights in Apr 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sonia

Stayed 3 nights in Apr 2024

10/10 Excellent

Krisztina

Traveled with group
Such a lovely eco hotel, in an amazing and breathtaking location! Very friendly stuff, always supportive and helpful, can’t wish for more. Thank you for making our stay so remarkable!
Stayed 2 nights in Mar 2024

10/10 Excellent

Meike

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at BoaBoa. Our room had a terrace overlooking the stunning lagoon, it was so nice chilling out there and also enjoying the breakfast that was delivered to the room every day. We took taxis in and out of town and they were reasonably priced (MXN 70 each way). It would have been great if the hotel had a small shop to buy snacks or drinks to make things a bit easier. The staff were friendly, but we didn't really see them beyond check-in as the reception is in a different area. Overall would highly recommend for a peaceful and relaxing stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise on the lake
Excellent in every way! If you're looking for a spot away from town this is it! You will need a car or bike to get into town or can get food delivered. The breakfast is amazing and filling and can get you through most of the day !
Stayed 3 nights in Feb 2024

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except no signs so it took us a while to find the place. Jen was the best and breakfasts were great.
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow the Views and Staff
Wow is all I can say about the views. What lovely staff and amazing breakfast that is delivered to your room every morning. The staff went above and beyond to make our stay wonderful. They brought me a cake for my 50th birthday and were always there when you needed them. Don’t forget to get a massage on the deck on the lake by Emilio, he is a fantastic therapist and very professional. Thank you Clara and Osmar for your attention and professionalism on our vacation to make it perfect. The rooms were impeccably clean and stocked with everything you needed. The dock on the lake was so peaceful.
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and rooms.
Wow is all I can say. The beauty of this place surpassed my expectations. First Osmar who was the receptionist that day helped us immensely with everything we needed for our comfort. Clara, also a very sweet and helpful lady spoke great English helped us book extra nights and answered every question we had. Please, if you want a massage on the private dock on the lake with Emilio, do it, you won’t regret it. I am a massage therapist and I knew the moment he started the massage that he was very skilled, professional and talented at his profession. The dock on the lake is like heaven on Earth and the breakfast that comes delivered to your room every morning was super delicious and healthy. Also try Taco Loco around the corner for the best tacos in town. Very serene and lovely place to stay in Bacalar. The staff was the cream on top and you could text them for anything you needed and they will bring it to you room. I miss it there already and wish we had stayed more nights. They will also call you a taxi anytime you need one to get to town.
View from deck
Sunrise
Full moon
Lake View
Stayed 1 night in Jan 2024

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!! Super friendly and attentive staff! Awesome location with many amenities. Relaxing and calm. Great and unique rooms!!! Excellent breakfast surprise. We had a great time! Thank you and see you soon!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best we loved
Stayed 1 night in Jan 2024

10/10 Excellent

Dení

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
The room was perfectly located with a great view of the lagoon. It had a balcony where I enjoyed breakfast and coffee or a glass of wine at sunset. The room was clean and comfortable. Staff were super friendly, caring and flexible to requests. The docks next to the lagoon are magical places too.
Stayed 6 nights in Dec 2023

10/10 Excellent

Nichole

Stayed 2 nights in Nov 2023

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very nice place. Very friendly staff. Would recommend.
Stayed 2 nights in Nov 2023

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Alba, MEXICO CITY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at the lagoon and with a beautiful view. The staff was great! so kind and helpful even before my arrival. We loved the cabin and the cute breakfast basket. If wanting to go to the city center you (or the staff) can just call or text a taxi, it’s a 10 min drive.
Stayed 2 nights in Sep 2023