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Blue Palm Bacalar

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Blue Palm Bacalar

Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Exterior
Reception
Room, 1 King Bed, Pool View | Terrace/patio
Room, 1 King Bed, Pool View | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

10 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Spa
  • Breakfast included
  • Housekeeping

Explore the area

Map
Avenida 5 Número 960, entre 28 y 30, Bacalar, QROO, 77930
  • Lake Bacalar
    4 min walk
  • Laguna Bacalar Ecological Park
    4 min walk
  • Yerbabuena
    1 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    37 min drive

Room options

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Pool View

Room, 2 Twin Beds, Pool View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Twin Beds, Pool View

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Amainah Bacalar Hotel Boutique - Adults Only

Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (309)
The price is $213
per night
$260 total
includes taxes & fees
Jan 11 - Jan 12
Amainah Bacalar Hotel Boutique - Adults Only

About this property

Blue Palm Bacalar

3.5-star hotel in Mario Villanueva Madrid
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, spa services, and concierge services.
Blue Palm Bacalar offers 8 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Bacalar hotel also offers an outdoor pool, spa services, and tour/ticket assistance.

Blue Palm Bacalar is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:30 AM.
Blue Palm Bacalar has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 15 are not allowed at this adults-only property; all guests 15 and older are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 15 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Blue Palm Bacalar Hotel
Blue Palm Bacalar Bacalar
Blue Palm Bacalar Hotel Bacalar

Blue Palm Bacalar Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 43 out of 44 reviews" "
Rating 8 - Good. 1 out of 44 reviews" "
Rating 6 - Okay. 0 out of 44 reviews" "
Rating 4 - Poor. 0 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Beautiful landscaping. Excellent food at the restaurant.
Stayed 2 nights in Sep 2024

10/10 Excellent

veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato, bonito y comodo hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the highlight of our stay at this hotel. Everyone was super helpful and friendly. If you stay here you have to try the food at the hotel’s restaurant, everything was delicious!! But I personally recommend the Ceviche. Breakfast is included and although the options you have are limited everything is tasty. They have bikes that you can use for free. The town is very safe. We had a wonderful time here. The Hotel is perfectly located. Can’t wait to go back and stay more than just two days.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
We spent a relaxing weekend at this property. The rooms were spacious and clean as well as the pool was relaxing and refreshing. The included breakfast was delicious with several options to choose from on the menu. We especially loved how close everything was including many restaurants and the Eco Park that we could just walk to instead of going in the car. The owners and staff were super friendly and helpful from the time we arrived until the time we left. We will definitely be returning.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Minkyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly, good breakfast, clean
Stayed 2 nights in Apr 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can thoroughly recommend the Blue Palm Hotel to anyone looking for an oasis of relaxation, good food, helpful recommendations, a beautiful pool, hammocks, free bike rental and a beautiful environment. The owners are very congenial and full of great suggestions for how to make the most of your time.
Stayed 3 nights in Apr 2024

10/10 Excellent

Patrick, Saint-Zotique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small 8 rooms perfect calm resort! Awesome breakfast included, restaurant is amazing if your want to have dinner on site (prices are good!) Not to mention, we had the best service ever! The owners are exceptional, we will come back for sure! Thank you, Patrick and Vanessa
Stayed 3 nights in Mar 2024

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute pleasure to stay here! The most amazingly helpful and pleasant staff, great location close to water, restaurants, bars but still quiet, on site restaurant is excellent, pool and facilities are top notch. I literally can’t think of a way to recommend this place more!
Stayed 3 nights in Dec 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Beautiful boutique hotel. The most lovely and helpful staff who cannot do enough for you (had coffee delivered to my room at 4am when they found out I was having to work UK time zone). Great location, great breakfast - just stay here!
Stayed 4 nights in Dec 2023

10/10 Excellent

Jose

Stayed 2 nights in Nov 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay in clean room with a lovely pool. Staff went above. And beyond and the Breakfast was first class.
Stayed 2 nights in Oct 2023

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Karina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a stay! We enjoyed every second on the location, we typically don't stay in our hotel/resort much of our vacation time but this place feels so welcoming we enjoyed every second and spent more time than usual on site. The hammocks, in the gorgeous infinity pool was simply breathtaking, and so relaxful, the rooms are clean and have such a exquisite touch to them, making every room a private experience, however the absolute best was the service of the caring staff on site, genuinely you felt cared for, they offered help with smiles, and truly guided you to the best experience possible. Breakfast was served, so deliciously with service and a smile, we received an anniversary cake that was simply tasteful and the breakfast options that are included with the stay are yummy!!! We enjoyed knowing that staff is cared for and that they enjoy what they do, truly it shows. I'm eager to return and share this charming-location with all my family and friends. Its walking distance to the centro, and lagoon. We vacation quite a bit, but by far this place left us jaw dropped! We loved our stay. Thank You Blue Palm staff, Karina y Miguel
Stayed 3 nights in May 2023

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the most amazing stay at the Blue Palm and the hotel owner could not have been more helpful - he really made our stay!
Stayed 3 nights in Feb 2023

10/10 Excellent

Sandra, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fantastic! It’s central, has parking, beautiful pool, gorgeous rooms - so much care and attention has been put into this, and breakfast was the best so far. But, what makes this hotel really stand out is the service. The lady on reception was able to answer every question we had, and on arrival explained all the potential tours, restaurant recommendations, provided a map and gave us all the information we needed (in perfect English) - sadly we only had a day here. The owner ‘hosts’ breakfast welcoming and chatting to all guests, which is a really nice touch. He recommended a whole day of activities , which we followed, and it was fabulous. Very, very highly recommended. This is a must stay hotel.
Stayed 2 nights in Jan 2023

10/10 Excellent

Mackenzie, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my birthday at the hotel. The staff suprised me with a birthday cake! Amazing owner who is very helpful, great staff to help you book activities, a true oasis in Bacalar.

10/10 Excellent

Lynda

Stayed 3 nights in Sep 2022

10/10 Excellent

Manuel

Stayed 3 nights in Jul 2022

10/10 Excellent

Michel

Stayed 2 nights in Aug 2024

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenisimo
Personal super amable, hotelito chico peró con todo, restaurante muy bueno, seguro si regreso a Bacalar me quedo en este hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

María Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable experiencia
Muy agradable experiencia en el hotel, muy tranquilo, la atención muy buena, la alberca encantadora. El desayuno delicioso y la comida y cócteles en el restaurante magníficos Sin duda regresaremos
Stayed 2 nights in May 2024

10/10 Excellent

Perrineau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Génesis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, es un lugar muy limpio y para estar relajado, cerca de un balneario local a pie de laguna, el desayuno es muy bueno, lo único que no me gustó es que no dejan pagar con American Express y no dan aviso previamente
Stayed 1 night in Jan 2024

10/10 Excellent

marie-eve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe hôtel, très propre , avec un super décors. Proche de tout . Le déjeuner est excellent! Nous y retournerons !
Stayed 3 nights in Jan 2024