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Western House Hotel

4.0 star property

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Photo gallery for Western House Hotel

Terrace/patio
Terrace/patio
Lobby lounge, garden views, open daily
Lobby lounge, garden views, open daily
Executive Double Room, 1 Bedroom | Premium bedding, Select Comfort beds, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
Craigie Road, Ayr, Scotland, KA8 0HA
  • Ayr Racecourse
    ‪1 min walk‬
  • Ayr Town Hall
    ‪15 min walk‬
  • Ayr Beach
    ‪7 min drive‬
  • Glasgow (PIK-Prestwick)
    ‪11 min drive‬

Room options

View all photos for Executive Double Room, 1 Bedroom

Executive Double Room, 1 Bedroom | Premium bedding, Select Comfort beds, in-room safe, desk

Executive Double Room, 1 Bedroom

10.0 out of 10
Exceptional
(5 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room, 1 Bedroom, Annex Building

Standard Double or Twin Room, 1 Bedroom, Annex Building | Premium bedding, Select Comfort beds, in-room safe, desk

Standard Double or Twin Room, 1 Bedroom, Annex Building

9.0 out of 10
Wonderful
(23 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Western House Hotel

4-star Ayr hotel steps from Ayr Racecourse
Along with a restaurant, this hotel has a bar/lounge and a conference center. Free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and concierge services are onsite.
Western House Hotel offers 49 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Select Comfort beds feature premium bedding. Televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This Victorian hotel also offers a library, a terrace, and tour/ticket assistance. Concierge services and wedding services can be provided. Complimentary self parking and valet parking are available on site, along with a car charging station.

Western House Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge.
Jockey Club Restaurant - Overlooking the garden, this fine-dining restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Lounge Bar - Overlooking the garden, this lobby lounge specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: GBP 15 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Jockey Club Restaurant
  • Lounge Bar

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1909
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 for adults and GBP 5.00 for children
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

We should mention

Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Western House Ayr
Western House Hotel
Western House Hotel Ayr
Western Hotel Ayr
Western House Hotel Ayr, Scotland
Western House
Western House Hotel Ayr
Western House Hotel Ayr
Western House Hotel Hotel
Western House Hotel Hotel Ayr

Western House Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 605 out of 846 reviews
Rating 8 - Good. 176 out of 846 reviews
Rating 6 - Okay. 42 out of 846 reviews
Rating 4 - Poor. 13 out of 846 reviews
Rating 2 - Terrible. 10 out of 846 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy
Great everything I expected
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Needs an update!
Positive- Nice sraff and wonderful breakfast Negative- Mattress was awful and i just dis not sleep. Dont stay in the outdoor rooms, all you hear is other guests coming and going!
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the racecourse. Food and drink very nice and all staff are friendly and helpful!
Stayed 2 nights in Nov 2024

10/10 Excellent

Nigel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place.
Stayed 1 night in Nov 2024

6/10 Okay

John

Business traveler
Liked: Staff & service
Rooms not the best but great restaurant
Stayed here for two nights as part of a longer business trip. The hotel is located at a race course and has a lovely grounds with water fountains and other features. The room was alright for a couple of nights. I was expecting something similar to the photos but it was wayyy more dated. Being at the racecourse, I'm sure it has seen some heavy sessions in its time. The smell of stale cigarettes greeted me as I first walked through the door. The towel radiator in the bathroom gave me a little tingle when I touched it. The stay was saved by the excellent food in the Jockey Club restaurant coupled with the brilliant service there. Breakfast was different on each day with day one being a buffet style - the best buffet breakfast I've ever had. The second day was table service, equally as great. Evening meals were fantastic and the waiting staff even brought out little tasters which were compliments of the chef. The hotel bar is OK with the odd singer playing as entertainment.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another relaxing stay in this beautiful hotel and lovely meal in the restaurant. Can't wait to return again
Stayed 1 night in Oct 2024

10/10 Excellent

Agnes

Stayed 2 nights in Jul 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable and a nice big room for what we paid but because of the price it was basic and very ‘brown’!! It wouldn’t take much to bring it into the 21st century
Stayed 1 night in Oct 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not enough time
I didn’t realise it was right beside the racecourse at Ayre. It was a superb venue easy walk into the town plenty of parking and I’m not one for usually promoting weather spoons West Kirk pub in Ayre had been a church and just for a look well worth a visit.
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Western
2nd stay in as many months - very happy with the accommodation. Great size room with all essentials and a proper hair dryer
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Amanda, EXETER

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely site and the accommodation in the courtyard is spacious and well designed.
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Western House Ayr
The main hotel with reception is lovely, beautiful fountain outside the main entrance. Lovely staff :-) My room was in a separate more modern building, very clean and fresh but no lift to the first floor where i was located. Very spacious room, good size bathroom with desk space to work. Extra blankets and pillows were available, as was iron and board, and a proper hairdryer!
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and the food is second to none
Stayed in one of the annexes just a short walk from the main hotel which overlooks Ayr racecourses. I had a king size bed all to myself and the room was nice and clean and well kept. I ate at the main restaurant and the food was excellent. They even spoilt me with a complimentary amuse bouche which was amazing! Hats off to the chef. The food bill was very reasonable as well for the quality and portion size. Would definitely stay there again.
Stayed 1 night in Sep 2024

8/10 Good

Steven

Traveled with family
Liked: Staff & service, amenities
Stayed 1 night in Sep 2024