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The Kylestrome Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Kylestrome Hotel

Exterior
Exterior
Signature Suite | Premium bedding, individually decorated, individually furnished, desk
Daily cooked-to-order breakfast for a fee
Signature Suite | Bathroom | Hair dryer, towels, soap, shampoo

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
11 Miller Rd, Ayr, Scotland, KA7 2AX
  • The Low Green
    7 min walk
  • Wellington Square
    8 min walk
  • Auld Kirk
    9 min walk
  • Glasgow (PIK-Prestwick)
    15 min drive

Room options

View all photos for Double Room

Double Room | Premium bedding, individually decorated, individually furnished, desk

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Premium bedding, individually decorated, individually furnished, desk

Executive Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, individually decorated, individually furnished, desk

Deluxe Double or Twin Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Signature Suite

Signature Suite | Premium bedding, individually decorated, individually furnished, desk

Signature Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, individually decorated, individually furnished, desk

Executive Double or Twin Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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Exterior

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The price is $82
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$98 total
includes taxes & fees
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About this property

The Kylestrome Hotel

4-star Ayr hotel with free self parking
Along with express check-in, this smoke-free hotel has express check-out and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall. Housekeeping is available on request.
The Kylestrome Hotel offers 12 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The Kylestrome Hotel features a garden, express check-in, and express check-out. Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Kylestrome Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9:00 AM and 11:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 11:30 AM for a fee

Conveniences

  • Guidebooks
  • Virtual front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Touch Stay mobile app before check-in

Access methods

Private entrance, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards

We should mention

This property does not have elevators

Property is also known as

The Kylestrome Hotel Ayr
The Kylestrome Hotel Hotel
The Kylestrome Hotel Hotel Ayr

The Kylestrome Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 23 out of 48 reviews" "
Rating 8 - Good. 14 out of 48 reviews" "
Rating 6 - Okay. 9 out of 48 reviews" "
Rating 4 - Poor. 1 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be better at that price point.
Its a contactless hotel meaming you get an entry code around an hour prior to arrival. We didn't get this and despite using contact details for the hotel we got no response. When we contacted hotels.com they managed to get us sorted and someone contacted us and apologised. I admit we got a free suite upgrade, however when we went to leave our room the keypad lock wouldn't stop the door from just opening so in theory anyone could walk in. We then called the dedicated number and maintenance did come within 15mins. The suite was spacious but a little worn around the edges, the carpet looked like it could do with a shampoo or replacement. The jetted bath was nice but chips in the bottom. Also no handsoap in the dispensers. In hindsight for the price given its contactless and no breakfast included, it is perhaps overcharging and under delivering from an experience point of view, particularly if we had a standard room. I won't say the suite is worth paying much extra for. Location wise its ok and rhe restaurant downstairs does a lovely breakfast for additional cost. We just tried it for something different, but won't return.
Stayed 1 night in Jun 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great idea of a smart hotel !
Stayed 1 night in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with great facilities and heaps of roo
This Hotel is a 'smart hotel' where you get a code to open the Hotel & the room. The room was huge....2 TV's, a couch, big bed and 2 chairs & table beside the bed. The bathroom was also huge. A spa bath with shower over the bath. 2 basins. This was a great hotel. The restaurant below (not associated with the Hotel as such, was also excellent.
Stayed 1 night in May 2024

6/10 Okay

Nicholas

Liked: Cleanliness, room comfort
Could easily be better
Initial difficulty contacting reception number, WIFI never worker for us, no hot water in the shower (twice)
Stayed 1 night in Mar 2024

10/10 Excellent

Stuart

Stayed 1 night in Feb 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, room comfort
The stay was lovely and so cozy. Only things we have to mention about the stay was the plug in the bath was getting stuck we had to use a card to get it out, the toilet roll holder and shower knob loose also. But other than that it was such a lovely stay and we’d 100% be back and recommend to friends already. Fab!!!
Stayed 1 night in Jan 2024

8/10 Good

Ewan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Really enjoyed our stay. Very convenient location for going to places in town.
Stayed 1 night in Dec 2023

8/10 Good

kenneth

Traveled with partner
Liked: Cleanliness, amenities
quiet and convenient
Stayed 1 night in Dec 2023

8/10 Good

Gary

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Paul

Stayed 4 nights in Jun 2023

10/10 Excellent

Richard

Stayed 1 night in Sep 2023

10/10 Excellent

Nikyra

Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Visit to Ayr
My wife and I visited and stayed 2 nights the room was great, clean and had everything we needed for our stay. The access in and out of the hotel was easy and the coded entry made life easier than having to deal with room keys. We ate locally and the easy access to so many restaurants and bars was great.
Stayed 2 nights in Aug 2023

4/10 Poor

Will

Stayed 1 night in Aug 2023

6/10 Okay

Isobel

Stayed 1 night in Aug 2023

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
A stylish, but very different kind of “hotel” !
This is a very different type of “hotel”, with no staff present on the premises ! I knew this at the time of booking, but it still seems a bit odd as you walk past the empty reception desk and lobby area ! Everything is done remotely by text messages, a phone call and an electronic guide, which is provided after your booking is confirmed. A unique access code is sent to you to allow access to the main property and then in to your room. My room was clean, modern and extremely stylish. Quality fittings and furnishings have been used throughout. The bathroom was spotlessly clean, albeit on the small side. Tea and coffee facilities are provided in the room, along with a TV, hairdryer and a small air con unit. Plenty of pillow and cushion options are provided. My bed was fairly comfortable, but on the firm side. The hotel is close to the train station, and a short stroll from the seafront, so it is convenient for most things. Unfortunately, the adjoining restaurant was closed during my stay (Aug 16th/17th 2023), but unfortunately, this was not mentioned anywhere at the time of booking, or in any of the messages received from the remote hotel management team. Overall, it was a comfortable one night stay, in a different kind of accommodation, but it’s more of a plush rented room rather than a hotel, especially whilst the restaurant is closed for business. I was advised by the Donnini team that this will hopefully re-open again soon under new management.
Stayed 1 night in Aug 2023

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Up in the Ayr
Didn’t receive link as mentioned when booking to get door access code as not a manned reception. Called the number on main door and friendly staff member helped me gain access. I was an hour early so room wasn’t ready. I was also told the restaurant and bar were closed by the house keeping staff. It would have been good to know before booking as a solo female traveler I didn’t want to find somewhere else for dinner and breakfast. I was meeting a relative for a few hours so it also meant we had to go elsewhere to meet up. Room was lovely, very comfortable, good quality and good amenities. Plenty of parking at rear. Strong WiFi and central location
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Stayed 1 night in Aug 2023

8/10 Good

Elspeth

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was really comfortable and the air conditioning was invaluable as it was really hot outside.
Stayed 1 night in Aug 2023

10/10 Excellent

Emma

Stayed 1 night in Aug 2023

8/10 Good

Petra

Stayed 1 night in Aug 2023

8/10 Good

Anthony, London

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great location if your visiting Ayr
Stayed 1 night in Aug 2023

10/10 Excellent

Catherine

Stayed 1 night in Jul 2023

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of clear communication from the hotel in the run up to the stay and during.
Stayed 1 night in Jul 2023