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Sonesta ES Suites Austin The Domain Area

3.0 star property

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Photo gallery for Sonesta ES Suites Austin The Domain Area

Outdoor pool
Desk, laptop workspace, iron/ironing board, free WiFi
Suite, 2 Double Beds (One Bedroom) | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Fridge, microwave, stovetop, dishwasher

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Pool
  • Pet friendly
  • Laundry

Explore the area

Map
10201 Stonelake Blvd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪12 min walk‬
  • Q2 Stadium
    ‪3 min drive‬
  • University of Texas at Austin
    ‪11 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 2 Double Beds (One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Double Beds (One Bedroom)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed (One Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Studio Suite, 1 Queen Bed (Studio) | Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (Studio)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds (Two Bedroom King and Queen)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds (Two Bedroom King and Queen)

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds (Two Bedroom Queen and 2 Doubles)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds (Two Bedroom Queen and 2 Doubles)

  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Room, Multiple Beds, Accessible (Two Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, Multiple Beds, Accessible (Two Bedroom)

  • Sleeps 5
  • 2 Double Beds and 1 Queen Bed

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About this property

Sonesta ES Suites Austin The Domain Area

3-star hotel in Gateway
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Sonesta ES Suites Austin The Domain Area offers 121 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Sonesta ES Suites Austin The Domain Area features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Onsite parking is available (surcharge). A total renovation of this property was completed in February 2025.

Sonesta ES Suites Austin The Domain Area is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 8:30 AM and on weekends between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 4 floors
  • Renovated entire property - February 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities or services will be unavailable from April 20 2025 to May 5 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 5 per night
  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Austin Staybridge Suites
Staybridge Suites Arboretum
Staybridge Suites Arboretum Aparthotel
Staybridge Suites Arboretum Aparthotel Austin
Staybridge Suites Arboretum Austin
Staybridge Suites Austin
Staybridge Suites Austin Arboretum
Staybridge Suites Austin Arboretum Hotel Austin
Staybridge Suites Austin Arboretum Aparthotel
Staybridge Suites Austin Arboretum
Sonesta ES Suites Austin Arboretum

Sonesta ES Suites Austin The Domain Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1001 reviews
Rating 8 - Good. 219 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Got moved to a different hotel, was very dates, tv remote didn’t work, breakfast wasn’t offered at the new location.
Stayed 2 nights in Jan 2025

6/10 Okay

Abdulraouf

Traveled with family
Disliked: Staff & service
No housekeeping on the weekend did not make sense to me. No Breakfast
Stayed 3 nights in Jan 2025

4/10 Poor

Philip

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

Laurie

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

We should have been informed of construction!

Although we were charged full price for this stay we were unable to spend the night due to the construction going on at this place. Only two floors were open and construction mess was all over. DO NOT BOOK this extended stay place posing as a regular hitel. The hotel released our room but refused to refund us v
Stayed 1 night in Nov 2024

6/10 Okay

Colette

Liked: Staff & service
The property is getting a glow up but they still have a ways to go. The breakfast area is under construction so they offed a bag breakfast that sugar laden and processed. The toilet in our room backed up and the room was humid. Friendly staff though and there are good restaurants nearby.
Stayed 1 night in Nov 2024

10/10 Excellent

Jack

Stayed 4 nights in Jun 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

2/10 Terrible

Kelly, Mason

We arrived, and were told they did not have a room for us, that they canceled our booking! TERRIBLE SERVICE! We were told that they contacted Expedia, and that Expedia was supposed to contact us, to let us know in advance. However, I received no email or phone call from Expedia either!!
Stayed 2 nights in Nov 2024

8/10 Good

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay overall

Overall a great place to stay, but -- breakfast was only available the first day then moved to sack breakfast as they were remodeling. Moved from first room do to people next door with a kid who beat on the walls late at night -- staff were great about finding another room
Stayed 3 nights in Nov 2024

10/10 Excellent

Clayton

Stayed 1 night in Oct 2024

10/10 Excellent

Annelise

Stayed 3 nights in Oct 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the elevator and easy access to a disability room with a walk-in shower. That was safer than a bathtub for my disabled husband. The staff was super nice, helpful, and courteous. Mike helped move us to a better disability room. That was SO helpful. Jaelen helped, too. The young lady who checked us out was great as well. I didn't like that one of the lamps in the room was not working. I wanted to have a little more light to do my puzzle book. It was the lamp closest to the window in the room with a bathtub part of the suite.
Stayed 3 nights in Nov 2024

6/10 Okay

Eboni

Business traveler
Disliked: Property conditions & facilities
The rooms are dated, but they are upgrading them now. Make sure you check to see if it is still under construction. If I had known, I would not have stayed there. Construction noise is loud. Area is not walkable either. Expect to Uber (or get delivery), even to get lunch or dinner. The hotel breakfast is decent.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Customer Service was EXCELLENT! Building is old but they are working on upgrading it. It wasn't the cleanest.
Stayed 4 nights in Oct 2024

10/10 Excellent

Stefany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy bueno la gente es amable y hay una buena estadía
Stayed 1 night in Oct 2024

10/10 Excellent

Jenifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First off. Amazing staff! Jaylen was fantastic and really made our stay. He was welcoming from the moment we walked in and always had a smile on his face. The property is under renovations as it is older but it smelled clean and nice. The included morning breakfast was fantastic. We would stay here again just because of the front desk staff!!!
Stayed 2 nights in Oct 2024

4/10 Poor

Marcel

Traveled with partner
Disliked: Cleanliness
Staff and property was nice. Sheet had a stain on it and blanket was very thin for the temperature. Trash under the bed. Refrigerator/freezer starting making noises. No problem.with pets, but why put a pet owner next to someone who doesn't have pets. Their dog was howling due to being alone. Also, have to pay for parking on the property which is open, outdoor parking. It's not even secured parking. Our room was not cleaned and had to ask for washcloths both nights. Ridiculous.
Stayed 2 nights in Oct 2024

10/10 Excellent

Deanne

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

CRISTINA

Disliked: Cleanliness, property conditions & facilities
My room had a dog pee smell that was unbearable I had to ask them to cancel the room and went to sleep in the couch with my friend in the other room because there were no more rooms available
Stayed 1 night in Oct 2024

2/10 Terrible

Mario Alberto

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've liked the building from te outside, but the inside is too unkempt and there is no daily room cleaning service.
Stayed 2 nights in Oct 2024

6/10 Okay

Jeremy

Business traveler
Liked: Staff & service
Well, I think I was given the worst room with the poorest view because I used Travelocity LoL... this property appears to be in perpetual renovation, which it does need. Also, I was charged $100.00 for "potential incidentals," which was nowhere on your or the property's website. The front desk said it was a mandatory charge and I would not get my room unless I paid it... but, I should expect to see a credit 3-5 days later. ( I sure hope so!).. A plus was the service. Everyone was very attentive and polite, and the breakfast was also good. Considering the condition of the property and the 100.00 dollar surprise, I will reconsider this location until the renovation and $100.00 deposit is waived. That's just my opinion.
Stayed 1 night in Oct 2024

10/10 Excellent

Felicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Marc

Stayed 2 nights in Sep 2024

2/10 Terrible

abhayjit

Liked: Cleanliness
Disliked: Staff & service
One of the most inconsiderate and rude staff i have ever encountered. My water supply was turned off due to leakage above without informing. When i asked whats the resolution , the reply was " you have half an hour left to your check out time. You should have used the water as necessary by now , we cant do anything". Never going there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here, will definitely return. The staff is very friendly and helpful. The amenities are great as well, they have a pool, basketball court and large courtyard for you pets!
Stayed 1 night in Sep 2024