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Sonesta ES Suites Austin The Domain Area

3.0 star property

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Photo gallery for Sonesta ES Suites Austin The Domain Area

Outdoor pool
2 bedrooms, desk, laptop workspace, iron/ironing board
Exterior
Fridge, microwave, stovetop, dishwasher
Suite, 2 Double Beds (One Bedroom) | 2 bedrooms, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
10201 Stonelake Blvd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪8 min walk‬
  • Q2 Stadium
    ‪3 min drive‬
  • University of Texas at Austin
    ‪11 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 2 Double Beds (One Bedroom)

2 bedrooms, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds (One Bedroom)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

2 bedrooms, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (One Bedroom)

2 bedrooms, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (One Bedroom)

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

2 bedrooms, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Studio Suite, 1 Queen Bed (Studio) | 2 bedrooms, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed (Studio)

8.6 out of 10
Excellent
(27 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds (Two Bedroom King and Queen)

2 bedrooms, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds (Two Bedroom King and Queen)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

2 bedrooms, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds (Two Bedroom Queen and 2 Doubles)

2 bedrooms, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds (Two Bedroom Queen and 2 Doubles)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Room, Multiple Beds, Accessible (Two Bedroom)

2 bedrooms, desk, laptop workspace, iron/ironing board

Room, Multiple Beds, Accessible (Two Bedroom)

  • Sleeps 5
  • 2 Double Beds and 1 Queen Bed

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includes taxes & fees
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About this property

Sonesta ES Suites Austin The Domain Area

3-star hotel in Gateway
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Sonesta ES Suites Austin The Domain Area offers 121 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Sonesta ES Suites Austin The Domain Area features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Onsite parking is available (surcharge). A total renovation of this property was completed in February 2025.

Sonesta ES Suites Austin The Domain Area is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 8:30 AM and on weekends between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 4 floors
  • Renovated entire property - February 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 5 per night
  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Austin Staybridge Suites
Staybridge Suites Arboretum
Staybridge Suites Arboretum Aparthotel
Staybridge Suites Arboretum Aparthotel Austin
Staybridge Suites Arboretum Austin
Staybridge Suites Austin
Staybridge Suites Austin Arboretum
Staybridge Suites Austin Arboretum Hotel Austin
Staybridge Suites Austin Arboretum Aparthotel
Staybridge Suites Austin Arboretum
Sonesta ES Suites Austin Arboretum

Sonesta ES Suites Austin The Domain Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 642 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Staff & service
Pool wasn’t in service… wish we knew that prior to booking.
Stayed 5 nights in Mar 2025

4/10 Poor

Sarah

Business traveler
Disliked: Property conditions & facilities

Not great

The toilet was clogged before my stay. I called down to the front and no one answered so I was stuck with a clogged toilet all night. I was only there for one day otherwise I would have gone to the front first thing. Also the TV did not work, it did not pick up any channels.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love Austin!

Amazing stay. Love the location. I will be back
Stayed 2 nights in Mar 2025

8/10 Good

Monique

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Jasmine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful the entire stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Wish the bathroom was updated
Stayed 2 nights in Mar 2025

6/10 Okay

LARRY

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There was no hot water for two days. The boiler was broken and had to be replaced. I wonder how they run the dishwashers and washing machines without any hot water. Breakfast was good and Daniel and Anthony did a professional job of explaining the hot water situation when I was not a happy camper. They kept their cool.
Stayed 3 nights in Mar 2025

8/10 Good

John, Maumelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive Number One : the price was excellent for a random Thursday night in NW Austin. Positive Number Two: the rooms were in great condition, pretty much new as they are remodeling. That leads to Negative Number One that during the day the place is crowded with workers and they make a lot of noise. Positive Number Three : the staff was great Negative Number Two : the hotel is next to a patch of woods where homeless people camp. One bothered me while unloading the car in the pouring rain, I ignored them and went on about my business. There is indeed a security guard who walks the premises at night. That being said once the remodeling is done it will be a great place to stay and I would stay there again for sure.
Stayed 1 night in Mar 2025

8/10 Good

Stacie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get around the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Steven

Stayed 2 nights in Mar 2025

4/10 Poor

Samuel

Stayed 2 nights in Mar 2025

4/10 Poor

Kasey

Stayed 2 nights in Mar 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very sweet room was perfect
Stayed 2 nights in Mar 2025

6/10 Okay

Kara

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Joan

Stayed 4 nights in Mar 2025

10/10 Excellent

connie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Execellent Service

Everything was clean from the outside and all of the inside. The a/c in my room happened to go out and they immediately put me in another room to one that was working; friendly staff from check-in to check-out; will definitely stay here again
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The bed was very comfortable. The room was spacious and had a kitchenette which was super convenient. The breakfast was delicious and multiple options were available.
Stayed 2 nights in Mar 2025

8/10 Good

Ellie

Stayed 18 nights in Feb 2025

10/10 Excellent

Sterling

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great hotel, great staff . Worth the money.
Stayed 2 nights in Mar 2025

4/10 Poor

Anastasia

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The cleanliness of the hotel room really just ruined the experience. The hotel is newly remodeled and beautiful. And then you see the details of your room. From the pubic hair in our towels and bed, to the red stains in our bedsheets. The staff was very nice and even moved our room. However, the next room was just as dirty with soiled towels , dirty bed sheets, and desperately needed to be vacuumed.
Stayed 5 nights in Mar 2025

10/10 Excellent

Celia

Stayed 1 night in Mar 2025

2/10 Terrible

Giovanna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the worst experience I’ve ever had at this property. From the moment we arrived, there were issues—no TV or internet, and despite the manager’s promise to fix it, nothing was done. The next morning, the stove and coffee maker didn’t work. When I brought it up at the front desk, the manager disappeared. Later, when I showed him my uncooked eggs, he laughed and dismissed my concerns, even making a public spectacle by asking other guests to clap if they were happy. To make matters worse, the front desk misrepresented my concerns, telling other guests I was “talking down” to employees. When I requested another room with a working stove, I was told they were sold out. After escalating the issue to corporate, the manager retaliated by claiming my complaints were “hostile” and forced me to leave the property. I had to find another hotel during SXSW Weekend. This was an unacceptable experience—unprofessional management, poor service, and a complete lack of accountability. I would never recommend staying here.
Stayed 2 nights in Mar 2025

10/10 Excellent

Angelyn

Business traveler
This property was such a nice surprise. I had a work function in the area and the location was perfect. My room was quiet and roomy and very clean. I will stay again if ever in the area again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025