Hyatt House Austin/Downtown

3.5 star property

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Photo gallery for Hyatt House Austin/Downtown

Exterior
Desk, blackout drapes, soundproofing, iron/ironing board
Lobby
Desk, blackout drapes, soundproofing, iron/ironing board
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

Map
901 Neches Street, Austin, TX, 78701
  • Texas State Capitol
    ‪7 min walk‬
  • University of Texas at Austin
    ‪10 min walk‬
  • Austin Convention Center
    ‪12 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪12 min drive‬

Room options

Suite, 1 Bedroom (1 King & 1 Sofa Bed)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (2 Queen Beds, Den Guestroom)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed (High Floor)

  • 465 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (2 Queen Beds, Specialty)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 283 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub (Kitchen)

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Kitchen (Plus Sofa Bed)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Kitchen)

  • 465 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-in Shower)

  • 465 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Large Studio)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

  • 595 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen (2 Queen Beds & 1 Sofa Bed)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

  • 465 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Corner (1 King & 1 Sofa Bed)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

  • 465 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Hyatt House Austin/Downtown

3.5-star hotel in Downtown Austin
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a 24-hour business center, and valet parking. Housekeeping is available on request.
Hyatt House Austin/Downtown offers 190 air-conditioned accommodations with coffee/tea makers and designer toiletries. 43-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt House Austin/Downtown features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 960 square feet (89 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and an arcade/game room. Parking is available onsite for a surcharge.

Hyatt House Austin/Downtown is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
H Bar - This cocktail bar specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 960 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 2016
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 0.84 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt House Austin/Downtown Hotel Austin
Hyatt House Austin/Downtown Hotel
Hyatt House Austin/Downtown Austin
Hotel Hyatt House Austin/Downtown Austin
Austin Hyatt House Austin/Downtown Hotel
Hotel Hyatt House Austin/Downtown
Hyatt House Austin Austin
Hyatt House Austin Austin
Hyatt House Austin/Downtown Hotel
Hyatt House Austin/Downtown Austin
Hyatt House Austin/Downtown Hotel Austin

Hyatt House Austin/Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1117 out of 1752 reviews
Rating 8 - Good. 361 out of 1752 reviews
Rating 6 - Okay. 137 out of 1752 reviews
Rating 4 - Poor. 81 out of 1752 reviews
Rating 2 - Terrible. 56 out of 1752 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Edna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly!
Stayed 2 nights in Feb 2025

2/10 Terrible

Nijilah

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service
I had a terrible experience. I was hoping it didn’t turn into any kind of racial issue. Not only did I check-in early, but didn’t get into my room until after 4:30pm. It was very stressful. I just wanted to get to my room & take a nap honestly, but waiting for my room to be cleaned took forever & then I had to prove on my statement that the $50 holding fee was charged. That was crazy. The manager did give me free parking, but I wouldn’t recommend this hotel to anyone. I am dissatisfied.
Stayed 1 night in Feb 2025

10/10 Excellent

Alec

Stayed 1 night in Feb 2025

8/10 Good

Henry

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

JENSEN

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Herminia

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly
Stayed 2 nights in Feb 2025

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful amenities and staff. Will stay again
Stayed 4 nights in Feb 2025

10/10 Excellent

Nicole

Stayed 2 nights in Feb 2025

10/10 Excellent

Christy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful, friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

jean m

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom had some spots, like it wasn't completely cleaned or a part of the cleaning was missed. Other than that, it was great stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kirsty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A couple of blocks away from all the action, but easily walkable.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mariah J.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a great hotel! Staff were so friendly and the hotel was beautiful!
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Curt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as advertised. Very clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Susan, Victoria

Stayed 1 night in Feb 2025

10/10 Excellent

Susan, Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was able to walk around every where, even in the cold. Spurs game to 6th street. Safe, clean, convenient.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
It was a decent hotel overall. Beds were comfortable. The room was spacious, fit 6 people comfortably. Only thing I would say is when checking ask about the “city view” you book. I paid extra for city view and did not get that. So was a bit disappointed.
Stayed 1 night in Feb 2025

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and nice
Stayed 1 night in Feb 2025

6/10 Okay

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so helpful and friendly. Location was great. Housekeeping needs to be done in the morning so afternoons can be left for resting before going out at night.
Stayed 5 nights in Feb 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Crystal

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Timothy, Sugar Land

Liked: Cleanliness, staff & service, property conditions & facilities
Near downtown August so you can see the homeless
Stayed 2 nights in Feb 2025

10/10 Excellent

Erin Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The desk staff are absolutely amazing! Sergio could not have done more to make our stay any better!
Stayed 4 nights in Feb 2025